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US NEWS Report Best Nursing Homes short Term Care 2024

SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private/Semi Private Rooms

Admissions 7 Days per Week

Landscaped Grounds

Therapy up to 7 Days per Week

Activities

Rehabilitation Gym

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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            [type] => reviews
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                    [review] => If I could give this facility 0 stars, I absolutely would. ***Please read before considering sending your loved one here***

My grandmother had a recent stay at this facility after having pneumonia and needing some extra PT before heading home. This facility is so short staffed, your loved one will be left for hours without anyone to answer help calls. They need help getting up to go to the restroom? Two hours. They need a fork for their meal because they dropped it? Two hours. Each time I would go in to visit, the nurses would be huddled behind the nurses station complaining to each other, which should have been red flag number one. Meals were delivered cold and next to inedible.

The biggest problem of them all though was my grandmother was displaying symptoms of weakness in her left arm and leg. Upon immediately seeing it, our family notified the nursing team asking if she could have had a stroke. They did an xray and said it was arthritis in her shoulder causing the issue. A few days later, my grandmother had swelling in her left arm. Again, our family mentioned it immediately to the facility and called her primary doctor. The facility ran an ultrasound to rule out a blood clot in the arm after we mentioned again we were concerned of a stroke. We got her the heck out of there and to the hospital (which is what the facility should have done) and guess what! It was confirmed she had a stroke.

The long story short- this facility feels like they are taking in as many patients as possible without having the necessary means to care for their patients properly. It feels like a place that only cares about getting money, not the actual people. This facility did more damage to my grandmas health than helping her. She’ll never go back here and we will continue to tell anyone in a similar situation that this facility is horrible.
                    [rating] => 1
                    [reviewer] => Jessi Streator
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2024-12-03
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                            [user] => Tom O'Neill
                            [response] => Dear Jessie, we're truly very sorry that you feel you had a negative experience while visiting our Center.  The Northdale Rehabilitation Center team of health care professionals strive to offer a quality experience for our Residents and their loved ones.  We would like to learn more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39828055/i or, if you prefer, please contact our Center Administrator at (813) 968-8777 to schedule a meeting at your earliest availability.
                            [status] => Posted
                            [response_date] => 2024-12-04 15:11:30
                        )

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            [id] => 39780529
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                    [review] => This is the BEST!!!!
                    [rating] => 5
                    [reviewer] => Dale Boardman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2024-11-13
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                            [user] => Tom O'Neill
                            [response] => Dear Dale, this is truly great news! Thank you so very much for the positive review and wonderful 5-STAR Rating of our Center. We're so happy to know that you had a good experience.  Please know we are here for you anytime you or your loved ones require Senior Rehabilitaion and 24-Hour Nursing Care.
                            [status] => Posted
                            [response_date] => 2024-11-19 11:19:10
                        )

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            [id] => 39716286
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Lonnie James
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                    [review_date] => 2024-11-01
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                            [user] => Tom O'Neill
                            [response] => Dear Lonnie, thank you so very much for the wonderful 5-STAR Rating of our Center and team of Health Care Professionals.  We are glad you enjoyed your experience at Northdale Rehabilitation Center. Please know we are here for you and your loved ones should you ever require Senior Rehabilitation and 24-Hour Nursing Care.
                            [status] => Posted
                            [response_date] => 2024-11-08 12:22:03
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            [id] => 39664549
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                    [review] => My dad recently was a resident at this facility,  it was a temporary situation. My father is dependent and cannot do much on his own. He was not adjusted in the bed at all which caused his body to be stiff. I asked one of the nurses if he was being shifted in the bed and she lied and said she seen him in the tv room the day prior. I showed up on his discharge day and noticed his depends was full of feces and he was also lying in the feces. I notified them of my concerns and no one ever reached back out to me.
                    [rating] => 1
                    [reviewer] => Wendy Henry
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2024-09-19
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                            [user] => Tom O'Neill
                            [response] => Dear Wendy, we're so very sorry to hear that you felt you had a negative experience while visiting our Center.  The Northdale Rehabilitation Center team of Health Care Professionals strive to provide a quality experience and ask that you please take a moment to complete for form using this link: http://reviews.wearekymera.com/39664549/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest availability.
                            [status] => Posted
                            [response_date] => 2024-09-20 15:25:31
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                    [review] => My mom stayed at Northdale twice recently for rehab.  It's clean and, for the most part, managed extremely well.  Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience.   The nurses, PT, and OT staff are excellent.   And the CNAs are very hard working! The activities are also great.  The other night, they hosted a wonderful dinner for patients and family members.  Sara Walsh, Discharge Planner, went "above and beyond" in (5) attempts to get Medicare to approve a hospital bed for my mom when she returned to her ALF, and even faxed some additional vaccine records to her ALF at my request.  Thank you Sara!!!
                    [rating] => 5
                    [reviewer] => Cher Peper
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39654030
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                    [review_date] => 2024-09-13
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                            [Review Text Prior To Oct 4, 2024] => My mom stayed at Northdale twice recently for rehab.  It's clean and, for the most part, managed extremely well.  Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience.   The nurses, PT, and OT staff are excellent.   And the CNAs are very hard working! The activities are also great.  The other night, they hosted a wonderful dinner for patients and family members.
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                            [id] => 8727939
                            [user] => Tom O'Neill
                            [response] => Dear Cher, please accept our sincere appreciation for your positive review and wonderful 5-STAR Rating of our Center.  The Northdale team of health care professionals strive to offer our Residents and their loved ones a quality experience while on the Road to Recovery.  We consider it an honor that you selected our Center to provide care and services to your mother.  Please know that we are here for you and your family members should you ever need us.
                            [status] => Posted
                            [response_date] => 2024-09-13 14:25:42
                        )

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            [id] => 39639236
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                    [review] => Amazing nursing facility great staff!!
                    [rating] => 5
                    [reviewer] => Angelica Rocha
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39639236
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                    [review_date] => 2024-08-29
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                            [user] => Tom O'Neill
                            [response] => Dear Angelica, we are glad to hear that you enjoyed your experience at our Northdale Rehabilitation Center. Our team of Health Care Professionals strive to offer a quality experience for our Residents and their loved ones while on the Road to Recovery.  Please know that we are here for you and your family members anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-09-03 15:07:22
                        )

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            [id] => 39628689
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                    [review] => The staff is not helpful at all not a good place not recommended for anybody's parents.
                    [rating] => 1
                    [reviewer] => E. C
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39628689
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                    [review_date] => 2024-08-20
                    [review_time] => 
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                            [id] => 8713657
                            [user] => Tom O'Neill
                            [response] => Dear E.C., we're so very sorry to hear that you feel you had a negative experience while visiting our Center.  The Northdale Rehabilitation Team of health care professionals strive to offer a quality experience for our Residents and their loved ones while on the Road to Recovery.  We would like to learn more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39628689/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest availability.
                            [status] => Posted
                            [response_date] => 2024-08-22 10:34:18
                        )

                )

        )

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            [id] => 39619631
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                    [review] => I would honestly not send my worst enemy to this facility. I have read some of the positive posts and can't believe it's the same facility. My mother-in-law was placed here after hip replacement surgery. Now I have to say the physical therapists and physical therapy were amazing..that's why I'm giving two stars. The Social Workers were also wonderful... But the place smells like urine most of the time. The nurses are just about the worst I've ever encountered and my mother-in-law has been in many facilities. They never smile, never greet you and as many times as I was there I never even had a nurse look like they even recognized me or greet me for that matter. My husband and I both have worked in healthcare for a combined 57 years so we were expecting the staff to have some empathy. Having a family member in a facility is very traumatic for the families, we are going through a lot,  it would be nice if somebody even smiled .They keep all their patients with dementia around the nurses station so they can watch them. As many times as I was there I never even saw the nurses  try to interact with these people! I've never seen anything like that in any other facility. My mother-in-law would call me sometimes and would tell me that she had been on the toilet pulling the nurse call for over 25 minutes with no response and I want to stress that my mother-in-law has a better mind than me. They have minimal activities and most of the staff seem totally disinterested. I want to say that the girls at the front desk when you first arrived were friendly enough but that's where the friendliness stopped. And then there was the Covid breakout. When we walked in one day we saw everybody with masks and gloves and nobody stopped us to say anything. They were totally rude and you would think that they would come up to us and say you need to wear a mask we have a Covid outbreak. Nothing. I am immune suppressed and it would be really nice if somebody had told us. And yes my mother-in-law did get Covid here. (But honestly you could get Covid at any facility but that's not my point) Oh yes there was a small sign posted on the door that we noticed when we left, but truthfully they could have even told the receptionist to tell people to wear masks!
My mother-in-law was so traumatized by her whole stay there. There was not one nurse's aide or nurse that was nice to us or even remotely acted like they cared about my mother-in-law and my mother-in-law is about the sweetest person you would ever meet. Again the physical therapy team were wonderful but they were the only staff that seemed to care. Please don't put your family member here. So sad.
                    [rating] => 2
                    [reviewer] => Willowjoi77
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39619631
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                    [review_date] => 2024-08-11
                    [review_time] => 
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                            [id] => 8701111
                            [user] => Tom O'Neill
                            [response] => Dear Willow, we're so very sorry to hear that you felt you had a negative experience while visiting our Center. The Northdale Rehabilitation Center Team of Health Care Professionals strive to provide a quality experience for our Residents and their visiting loved ones. We would like to learn more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39619631/i or if you prefer, please call to talk with our Center Administrator at (813) 968-8777 and schedule a meeting to discuss your concerns at your earliest availability.
                            [status] => Posted
                            [response_date] => 2024-08-12 14:40:34
                        )

                )

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            [id] => 39617806
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                    [review] => I was a little skeptical at first, but there is no wonder they are rated one of the best in the USA. They took care of my family and went above and beyond to ensure that every need was met. I wont consider anywhere else but Northdale!
                    [rating] => 5
                    [reviewer] => Randal Burns
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39617806
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                    [review_date] => 2024-08-10
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                            [id] => 8699736
                            [user] => Tom O'Neill
                            [response] => Dear Randal, please accept our sincere appreciation for your positive comments and awesome 5-STAR Rating of our Center.  Our Northdale Rehabilitation Center Team of Health Care Professionals strive to offer a quality experience for the Residents and their loved ones.  We are honored that you selected our Center to care for your family member.  Please know that we are here for you anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-08-12 10:03:59
                        )

                )

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            [type] => reviews
            [id] => 39616764
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                    [review] => Staff was very nice 10 out 10
                    [rating] => 5
                    [reviewer] => jessica thomas
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39616764
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                    [review_date] => 2024-08-09
                    [review_time] => 
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                    [review] => I don't have anything to say about the nurses, CNA, Techs, Doctor's, managers.  This is for the adminds administrator that I have to say, going against my orthopedic Surgeon that did not wants me to come to a rehab, I explain the reason why I wanted to come here, I  a 55 year woman working from home with a good ins and benefit. I am sure if I would of pick home health I would of be much better but I was scared so talking to the internist Dr he agreed with me in coming to this type of facility.  I came in on Thursday July 18 the place smells horrible like pee, my room the TV control remote did not work they put me with an elderly lady that was all over the facility with her wheelchair cough all over the place, Friday I requested to be changed room since the lady was coughing and complaining all night long. In the Friday morning I was told I was moving to another room I requested a private but they where full and I can tell they where, the emergency room I thought that was no working until after 35 min some one came to be honest I have forgotten why did I call, the employees keep saying they are short staff like us the PT should do something about it.  I went out after my therapy my therapist show me so much I was very happy, in few minutes after therapy I learned to use the wheelchair I was very happy and start working my left leg and arms. I really wanted to get as much practices as possible so I can go home and start my recuperation process,  I was a little tired so I tried to go to my room and they would not tell me what was going on, I even thought that the woman of my room had passed since she was in her wheelchair almost laying as if she was not feeling well.  After a while they came to get me and put me on another room, that part of the whole way smell better everything in the room work, I even became friend with my roommates, Saturday i did some therapy was a good work out and I was tired, so we call it a day.  I call my daughter that if she was coming to wear a mask, my sister came to drop me food that she had made for me and told her about the COVID going on in this place so she only drop the food in the lobby thank God for that.  I went to a service but I felt really sleepy, tired aching my operated foot was like like painful lightning, body aching coughing and sure enough I tested COVID positive, I was supposed to see my Dr Thursday for changing of my dressing. So my life is upside down. Stock in this place, waiting waiting and filling like crap.  We need to do something about this, the people that come here is to become healthy and move on with our live. Please the admin office need to have changes, hired more people, I see my second roommates waiting for hours to go to the bathrooms and the staff encouraging to go pipi in the diaper, she spill pancake  and until the afternoon that is whe they came and made the bed. This is inhumane and cannot be happening in this country. I want to go home so I can get well there.
                    [rating] => 1
                    [reviewer] => Ellyn Medina
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39597838
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                    [review_date] => 2024-07-22
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                            [user] => Tom O'Neill
                            [response] => Dear Ellyn, we're so very sorry to hear that you feel you had a negative experience while visiting our Center. We want to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39597838/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest availability.
                            [status] => Posted
                            [response_date] => 2024-07-22 19:48:57
                        )

                )

        )

    [11] => stdClass Object
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            [type] => reviews
            [id] => 39467682
            [attributes] => stdClass Object
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                    [review] => I stayed at this facility over a year ago.. I had serious back surgery.I had 4 bones removed in my lumbar, I needed physical therapy & help getting back on my feet.. I stayed there a few weeks. Everyone that entered my room helped me one way or another. These are the names of some of the people that I remember helping me kindly, Professionally, Carefully, and some that Prayed with me & over me. I want to thank them with all my heart... I sincerely believe if it wasn't for these people I wouldn't be able to get my second surgery with hardware, rods & screws to secure my back and i'm walking and enjoying life now.. Thank you so much " Morgan, Monica, Lorraine, Riven. Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey, and a Sincere special thanks to Kelly the Physical Therapist. She worked with me so much and help me to get up on my feet with confidence.. Thank you everyone..
                    [rating] => 5
                    [reviewer] => Jersy Montevecchi
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39467682
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                    [review_date] => 2024-06-28
                    [review_time] => 
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                            [Review Text Prior To Nov 16, 2024] => I stayed at this facility over a year ago.. I had serious back surgery.I had 4 bones removed in my lumbar, I needed physical therapy & help getting back on my feet.. I stayed there a few weeks. Everyone that entered my room helped me one way or another. These are the names of some of the people that I remember helping me kindly, Professionally, Carefully, and some that Prayed with me & over me. I want to thank them with all my heart... I sincerely believe if it wasn't for these people I wouldn't be able to get my second surgery with rods & screws to secure my back and i'm walking and enjoying life now.. Thank you so much " Morgan, Monica, Lorraine, Riven. Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey, and a Sincere special thanks to Kelly the Physical Therapist. She worked with me so much and help me to get up on my feet with confidence.. Thank you everyone..
                        )

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                            [id] => 8669096
                            [user] => Tom O'Neill
                            [response] => Dear Jersy, please accept our sincere appreciation for your positive comments and your wonderful 5-STAR Rating of our Center. 
The Northdale Rehabilitation Center team of health care professionals strive to offer a positive and quality experience for our Residents and their loved ones while on the Road to Recovery.  We are honored that you selected our Center twice to provide assistance to you.  We absolutely agree with you that Morgan, Monica, Lorraine, Riven, Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey and Kelly are AMAZING and valued members of our team.  Please know that we are here for you anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-06-28 14:31:16
                        )

                )

        )

    [12] => stdClass Object
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            [type] => reviews
            [id] => 39457000
            [attributes] => stdClass Object
                (
                    [review] => I’m currently a patient here for rehab. All the staff are vey kind and the therapy is outstanding.
                    [rating] => 5
                    [reviewer] => Kevin Bowman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39457000
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                    [review_date] => 2024-06-21
                    [review_time] => 
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                            [id] => 8661532
                            [user] => Tom O'Neill
                            [response] => Dear Kevin, please accept our Sincere Appreciation for choosing our Center to provide quality care and services while you are on the Road to Recovery.  Thank you so very much for your positive comments and the wonderful 5-STAR Rating.  Please know that we are here for you anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-06-21 15:31:44
                        )

                )

        )

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            [type] => reviews
            [id] => 39455918
            [attributes] => stdClass Object
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                    [review] => My husband is a patient there and the therapy and nursing care is outstanding
                    [rating] => 5
                    [reviewer] => Cathie Bowman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39455918
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                    [review_date] => 2024-06-20
                    [review_time] => 
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                            [id] => 8661430
                            [user] => Tom O'Neill
                            [response] => Dear Cathie, thank you so very much for the positive feedback and your wonderful 5-STAR Rating of our Team.  Please know that we are here for you and your loved ones anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-06-21 12:46:48
                        )

                )

        )

    [14] => stdClass Object
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            [type] => reviews
            [id] => 39299335
            [attributes] => stdClass Object
                (
                    [review] => My 90 year old father spent 5 weeks at Norhdale and the staff there were INCREDIBLE. The facility was clean and atmosphere  was bright and cheerful. From his nurse Nicole to Melissa to Jennifer I cannot express how wonderful they were to my Dad. A special shout out to the Social Services  Manager Sarah. She was AMAZING not only with my dad  but helping me maneuver thru what was a very overwhelming process for me. Her compassion will never be forgotten. Sadly he passed away last week. I would recommend Northdale to ANYONE who needs skilled nursing care for a loved one. They genuinely treated my Dad as if he was theirs.
                    [rating] => 5
                    [reviewer] => Margaret Pereira
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39299335
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                    [review_date] => 2024-04-08
                    [review_time] => 
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                            [id] => 8599846
                            [user] => Tom O'Neill
                            [response] => Dear Margaret, please accept our sincere appreciation for your review of our Center and 5-STAR Rating.  The Northdale Rehabilitation Center team of Health Care Professionals strive to offer a quality experience for our Residents and their loved ones.  It was our honor to provide care and services to your father while on his road to recovery.  We completely agree with you that Nicole, Melissa, and Jennifer are amazing and valuable members of our team.  Please know that we are here for you anytime you should need our services.
                            [status] => Posted
                            [response_date] => 2024-04-08 15:50:39
                        )

                )

        )

    [15] => stdClass Object
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            [type] => reviews
            [id] => 39299334
            [attributes] => stdClass Object
                (
                    [review] => We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isn’t like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things aren’t that big of a deal .  Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We won’t ever move Ron out of there.
                    [rating] => 5
                    [reviewer] => LeeAnn Jackson
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39299334
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                    [more_info_url] => https://go.reviewpush.com/i/39299334
                    [review_date] => 2024-04-08
                    [review_time] => 
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                            [id] => 8599885
                            [user] => Tom O'Neill
                            [response] => Dear LeeAnn, please allow us to express our appreciation for your review.  Our Center and Team of Health Care Professionals are truly honored that you selected our Facility to care for your stepfather while he needed care and services.  While our entire team is amazing, we absolutely agree that Dee and Nicole are very special and valued members of our team.  Please know that we are here for you and your loved ones anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-04-08 16:06:18
                        )

                )

        )

    [16] => stdClass Object
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            [type] => reviews
            [id] => 39244675
            [attributes] => stdClass Object
                (
                    [review] => They have a very kind and helpful staff.  There were also daily activities for patients which was nice.  I was very apprehensive about coming here but it was pretty nice. A staff member even loaned me a phone charger when I found out I hadn’t packed mine.  Everyone was really great.
                    [rating] => 5
                    [reviewer] => Jennifer Wempe
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39244675
                    [share_url] => https://go.reviewpush.com/r/v/39244675
                    [more_info_url] => https://go.reviewpush.com/i/39244675
                    [review_date] => 2024-03-01
                    [review_time] => 
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                            [id] => 8575514
                            [user] => Tom O'Neill
                            [response] => Dear Jenna, please accept our sincere appreciation for your thoughtful review and wonderful 5-STAR Rating of our Center.  Our Team of senior health care professionals strive to offer a quality experience for our Residents and their loved ones while on the Road to Recovery.  Please know that we are here for you anytime you should need our services.
                            [status] => Posted
                            [response_date] => 2024-03-04 10:20:06
                        )

                )

        )

    [17] => stdClass Object
        (
            [type] => reviews
            [id] => 39231363
            [attributes] => stdClass Object
                (
                    [review] => This place and its  administration are vile!! Their only concern is the $ & they honestly couldn’t care less about your loved ones. Last year my father was admitted for mobility/prostate issues & being a insulin-dependent diabetic they let him go into keto acidosis after allowing him to fall & break his hip with aids in the room! Instead of calling an ambulance they brought in “their mobile x-ray team” that happily saw “no bone breakage” & deemed him unharmed! The following day they let his sugar go so high it almost killed him! Even while he was hallucinating all night, the only action they took was to remove the phone in the room so he didn’t bother anyone. LUDICROUS!!! The staff was friendly but EXTREMELY UNDERSTAFFED & OVERWORKED!! The less cognitive residents were lined up like caged animals around the circle that is the nurses station & while there visiting I witnessed this poor old woman LITERALLY FACE PLANT ONTO THE HARD UNCARPETED GROUND WITHOUT EVEN LIFTING HER HANDS TO CATCH HERSELF!!!! She hit face first & I know she had to be hurt & should have gone to the hospital for treatment. However, the staff simply each grabbed an arm tossing her slumped body back into the damn chair & walked away like she wasn’t important! I was horrified & shocked! The following day I met with administrators about my father’s fall & of course they made up the story that he was alone when he fell. HOWEVER, upon his release from the hospital “they deemed him not a good fit for their rehabilitation center” & suggested we find other accommodations. We’d never have sent him back to that hell-hole anyway, but the freaking gall! Basically what they were saying is “we know you’re wise to the fact we suck, so to avoid a lawsuit, we’re just going to get rid of you to avoid any further drama!!!! This place shouldn’t have ever gotten their license & damn sure shouldn’t be keeping one! There’s so many stellar options out there but please STAY FAR, FAR AWAY FROM NORTHDALE REHABILITATION CENTER AT ALL COSTS! Your cost just might be your loved one’s life!
                    [rating] => 1
                    [reviewer] => Dina Milian
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39231363
                    [share_url] => https://go.reviewpush.com/r/v/39231363
                    [more_info_url] => https://go.reviewpush.com/i/39231363
                    [review_date] => 2024-02-21
                    [review_time] => 
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                            [id] => 8569651
                            [user] => Tom O'Neill
                            [response] => Dear Dina, we are truly very sorry that you feel your father and you had a negative experience while at our Center.  Our Team of Health Care Professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39231363/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenience.
                            [status] => Posted
                            [response_date] => 2024-02-22 09:10:30
                        )

                )

        )

    [18] => stdClass Object
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            [type] => reviews
            [id] => 39227217
            [attributes] => stdClass Object
                (
                    [review] => I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.
                    [rating] => 5
                    [reviewer] => Neil Gomez
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39227217
                    [share_url] => https://go.reviewpush.com/r/v/39227217
                    [more_info_url] => https://go.reviewpush.com/i/39227217
                    [review_date] => 2024-02-18
                    [review_time] => 
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                            [id] => 8569769
                            [user] => Tom O'Neill
                            [response] => Dear Neil, please allow us to provide our sincere appreciation for your positive feedback. Our Team of Health Care Professionals strive to provide a quality experience for our Residents and loved ones while on their Road to Recovery.  Thank you so much for your wonderful 5-STAR Rating.  Please know we are here for you anytime you should need our services.
                            [status] => Posted
                            [response_date] => 2024-02-22 11:24:46
                        )

                )

        )

    [19] => stdClass Object
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            [type] => reviews
            [id] => 39227216
            [attributes] => stdClass Object
                (
                    [review] => The staff are concerned for the well-being of the patients. They make sure the patients' needs are met. A shoutout for nurses- Jennifer, Cristian, and Wanda, CNAs- Melcah, Amanda and Megan and Rehab folks- Kelly, Lloyd, and Stacy.Special thanks to Nicole.
                    [rating] => 5
                    [reviewer] => Karen Hahn
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39227216
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                    [review_date] => 2024-02-18
                    [review_time] => 
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                            [user] => Tom O'Neill
                            [response] => Dear Karen, thank you so very much for the positive feedback! We couldn't agree more that Jennifer, Cristian, Wanda, Melcah, Amanda and Megan are amazing members of our Clinical Team.  Kelly, Lloyd and Stacy are excellent Rehabilitation Team Members all lead by Nicole our wonderful and caring Administrator. It is always inspiring to our Team of Health Care Professionals when we receive positive comments regarding the quality care and services we provide to our Residents and their loved ones.  Thank you so much for your 5-STAR Rating.  Please know we are here for you anytime you should need our services.
                            [status] => Posted
                            [response_date] => 2024-02-22 11:22:51
                        )

                )

        )

    [20] => stdClass Object
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            [type] => reviews
            [id] => 39222765
            [attributes] => stdClass Object
                (
                    [review] => 
                    [rating] => 5
                    [reviewer] => William Ellison (Bill)
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39222765
                    [share_url] => https://go.reviewpush.com/r/v/39222765
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                    [review_date] => 2024-02-15
                    [review_time] => 
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                            [id] => 8569790
                            [user] => Tom O'Neill
                            [response] => Dear William, thank you so very much for your wonderful 5-STAR Rating of our Team of Health Care Professionals.  It was our sincere pleasure to provide you with quality care and services.  Please know we are here for you and your loved ones anytime you should need us.
                            [status] => Posted
                            [response_date] => 2024-02-22 12:54:40
                        )

                )

        )

    [21] => stdClass Object
        (
            [type] => reviews
            [id] => 39116923
            [attributes] => stdClass Object
                (
                    [review] => My mother-in-law stayed at Northdale Rehab for 7 weeks. This Facility was spectacular! Everyone there was so friendly and nice. They made my mother-in-laws stay very nice. I highly recommend this rehab for anyone who needs that type of place. Juanita
                    [rating] => 5
                    [reviewer] => Maria A
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39116923
                    [share_url] => https://go.reviewpush.com/r/v/39116923
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                    [review_date] => 2023-12-05
                    [review_time] => 
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                            [id] => 8528563
                            [user] => Tom O'Neill
                            [response] => Dear Maria, thank you so very much for the positive feedback and your wonderful 5-STAR Rating of our Centers Team of Health Care Professionals! We're always happy to hear good things from our residents, friends, and family members.  If was our sincere pleasure to provide quality care and services to your mother-in-law while she was on her road to recovery.
                            [status] => Posted
                            [response_date] => 2023-12-14 13:35:17
                        )

                )

        )

    [22] => stdClass Object
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            [type] => reviews
            [id] => 39113379
            [attributes] => stdClass Object
                (
                    [review] => I am currently a patient here and have been the last 5 months due to health issues and I have received PHENOMENAL care by the most caring, loving, and attentive staff that goes above and beyond to not only see to their patients physical needs but go the extra mile to do what it takes to support their emotional needs as well. They love what they do and it shows in their hard work! Everyone knows me by name, never passes by me without a smile, hello, how are you, and usually a hug. I am always clean and yes, sometimes it takes time to get the call light answered, but let's be REAL honest! Emergencies happen and there is a medium to high patient/CNA ratio in ANY facility!! However, I've waited more than 2 and 3 hours in several other facilities. I will admit, the food is not the best, but I'm an extremely picky eater, so you can take that with a grain of salt.
                    [rating] => 5
                    [reviewer] => Rebecca Duncan
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39113379
                    [share_url] => https://go.reviewpush.com/r/v/39113379
                    [more_info_url] => https://go.reviewpush.com/i/39113379
                    [review_date] => 2023-12-03
                    [review_time] => 
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                            [id] => 8528506
                            [user] => Tom O'Neill
                            [response] => Dear Rebecca, please accept our sincere appreciation for your very positive feedback about your stay at our Center.  If is our honor to provide quality care and services for you while on your road to recovery.  Thank you for your wonderful 5-STAR Rating of our team of health care professionals.
                            [status] => Posted
                            [response_date] => 2023-12-14 13:03:00
                        )

                )

        )

    [23] => stdClass Object
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            [type] => reviews
            [id] => 39097058
            [attributes] => stdClass Object
                (
                    [review] => Desean is amazing..my moms been here for about 2 weeks and he’s been so helpful every step of the way with ALL of my questions, being so patient with my mom, and just overall helping in every way! THANK YOU! It’s so comforting to know she’s in good hands!!
                    [rating] => 5
                    [reviewer] => dara balber
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39097058
                    [share_url] => https://go.reviewpush.com/r/v/39097058
                    [more_info_url] => https://go.reviewpush.com/i/39097058
                    [review_date] => 2023-11-21
                    [review_time] => 
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                            [id] => 8512905
                            [user] => Tom O'Neill
                            [response] => Dear Dara, please accept our sincere appreciation for your positive comments and thanks for the wonderful 5-STAR Rating.  Our team of health care professionals are very honored that you selected Northdale Rehabilitation Center to provide quality care and services for your mother.  Please know we are here for you both, anytime you should need us.
                            [status] => Posted
                            [response_date] => 2023-11-27 10:54:31
                        )

                )

        )

    [24] => stdClass Object
        (
            [type] => reviews
            [id] => 39086366
            [attributes] => stdClass Object
                (
                    [review] => Great place to care for your loved one. Great staff!
                    [rating] => 5
                    [reviewer] => Shannon Lozano
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39086366
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                    [more_info_url] => https://go.reviewpush.com/i/39086366
                    [review_date] => 2023-11-15
                    [review_time] => 
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                    [publishable] => 
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                    [response] => stdClass Object
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                            [id] => 8506559
                            [user] => Tom O'Neill
                            [response] => Dear Shannon, thank you for the positive feedback and your wonderful 5-STAR Rating of our Team of health care professionals.  Please know we are here for you anytime you should need us.
                            [status] => Posted
                            [response_date] => 2023-11-17 12:52:13
                        )

                )

        )

    [25] => stdClass Object
        (
            [type] => reviews
            [id] => 39062404
            [attributes] => stdClass Object
                (
                    [review] => Great staff that is willing to listen to the needs of patients
                    [rating] => 5
                    [reviewer] => Kacey Chambers
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39062404
                    [share_url] => https://go.reviewpush.com/r/v/39062404
                    [more_info_url] => https://go.reviewpush.com/i/39062404
                    [review_date] => 2023-11-06
                    [review_time] => 
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                            [id] => 8497106
                            [user] => Tom O'Neill
                            [response] => Dear Kacey, thank you for the positive feedback and your very kind 5-STAR Rating of our Team.
                            [status] => Posted
                            [response_date] => 2023-11-06 17:24:56
                        )

                )

        )

    [26] => stdClass Object
        (
            [type] => reviews
            [id] => 39062405
            [attributes] => stdClass Object
                (
                    [review] => The Northde rehab center is a place zI highly recommend. They are kind and give good consistent care to the patients. The place is clean and does not smell. The nurses are well qualified and careful with your medicine. They seem to hire enough kind help that your needs  are reasonably taken care of. The food is more like home cooking and usually good.It is a nice place.
Patricia Woodroffe
                    [rating] => 5
                    [reviewer] => Pat Woodroffe
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39062405
                    [share_url] => https://go.reviewpush.com/r/v/39062405
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                    [review_date] => 2023-11-06
                    [review_time] => 
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                    [published] => 1
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                            [id] => 8497107
                            [user] => Tom O'Neill
                            [response] => Dear Pat, please accept our Sincere Appreciation for your kind review and your positive 5-STAR Rating of our Center. The Northdale Rehabilitation Center team of health care professionals strive to provide a quality experience for our Residents and their loved ones while on their Road to Recovery.
                            [status] => Posted
                            [response_date] => 2023-11-06 17:26:56
                        )

                )

        )

    [27] => stdClass Object
        (
            [type] => reviews
            [id] => 39062406
            [attributes] => stdClass Object
                (
                    [review] => Nicest facility in Tampa Bay
                    [rating] => 5
                    [reviewer] => James Holmes
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39062406
                    [share_url] => https://go.reviewpush.com/r/v/39062406
                    [more_info_url] => https://go.reviewpush.com/i/39062406
                    [review_date] => 2023-11-06
                    [review_time] => 
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                    [publishable] => 
                    [published] => 1
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                            [id] => 8497108
                            [user] => Tom O'Neill
                            [response] => Dear James, please accept our sincere thanks for your positive feedback and your very wonderful 5-STAR Rating our Team.
                            [status] => Posted
                            [response_date] => 2023-11-06 17:27:51
                        )

                )

        )

    [28] => stdClass Object
        (
            [type] => reviews
            [id] => 39062407
            [attributes] => stdClass Object
                (
                    [review] => Great people taking care of your loved ones!!
                    [rating] => 5
                    [reviewer] => Jackson Goldberg
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39062407
                    [share_url] => https://go.reviewpush.com/r/v/39062407
                    [more_info_url] => https://go.reviewpush.com/i/39062407
                    [review_date] => 2023-11-06
                    [review_time] => 
                    [user_profile_image] => https://lh3.googleusercontent.com/a/ACg8ocKlTfaDfFM5HcNz9_jcVSPN1F6BgbDs4fkvy4OFIVdV=s40-c-rp-mo-br100
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                    [publishable] => 
                    [published] => 1
                    [response] => stdClass Object
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                            [id] => 8497104
                            [user] => Tom O'Neill
                            [response] => Dear Jackson, Thank you for your positive comments and for your 5-STAR Review of our Team of Health Care Professionals.  We are here for you should you need us.
                            [status] => Posted
                            [response_date] => 2023-11-06 17:23:57
                        )

                )

        )

    [29] => stdClass Object
        (
            [type] => reviews
            [id] => 39045115
            [attributes] => stdClass Object
                (
                    [review] => Mom went in with one fracture and was transported to the hospital a few weeks later and the ER found four more fractures, yet this facility denied a fall.  I would not allow her to go back there. We found a better place.  I do not recommend this place. It is severely understaffed and not safe. My mother had two floral nightgowns.  The pink one went missing and I had to bother them and it finally reappeared.  But, after she was admitted to the hospital, I went to Northdale to retrieve mom’s clothes and the blue floral nightgown was missing. Not as big a deal as the additional fractures and the drugging with Xanax without asking me, her medical surrogate and DPOA.

BTY - I tried your link and only was able to enter my phone number in a "non secure" site according to my computer.  Just look up the last name MERCER, first, L.  She left your facility with four additional fractures!  I never let them send her back.
                    [rating] => 1
                    [reviewer] => Grace Grace
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39045115
                    [share_url] => https://go.reviewpush.com/r/v/39045115
                    [more_info_url] => https://go.reviewpush.com/i/39045115
                    [review_date] => 2023-10-30
                    [review_time] => 
                    [user_profile_image] => https://lh3.googleusercontent.com/a/ACg8ocL4LwU9gCxL1EvPWtRss_XgZoXnbz3iuL9sb7dVBYhVOtl2G5I=s40-c-rp-mo-br100
                    [metadata] => stdClass Object
                        (
                            [Review Text Prior To Dec 2, 2023] => Mom went in with one fracture and was transported to the hospital a few weeks later and the ER found four more fractures, yet this facility denied a fall.  I would not allow her to go back there. We found a better place.  I do not recommend this place. It is severely understaffed and not safe. My mother had two floral nightgowns.  The pink one went missing and I had to bother them and it finally reappeared.  But, after she was admitted to the hospital, I went to Northdale to retrieve mom’s clothes and the blue floral nightgown was missing. Not as big a deal as the additional fractures and the drugging with Xanax without asking me, her medical surrogate and DPOA.
                        )

                    [images] => Array
                        (
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                    [publishable] => 
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                    [response] => stdClass Object
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                            [id] => 8489921
                            [user] => Tom O'Neill
                            [response] => Dear Grace, we're so very sorry to hear that you felt your mother and you had a negative experience while at our Center.  Our team of Health Care Professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please fill out the form using this link: http://reviews.wearekymera.com/39045115/i or if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenance.
                            [status] => Posted
                            [response_date] => 2023-11-02 12:37:03
                        )

                )

        )

    [30] => stdClass Object
        (
            [type] => reviews
            [id] => 39045116
            [attributes] => stdClass Object
                (
                    [review] => BEWARE.... My father was in Northdale Rehab for approximately 3 weeks following a heart procedure where a stent was inserted at St. Joseph's Hospital. 3 days after the procedure was complete, he went to Northdale Rehab. The first evening at Northdale I received a call stating your father had fallen from his wheelchair. I asked why he was put in a wheelchair following the heart procedure and was told buy the physical therapist, Rolando they were unaware of the procedure and would not have put him in the chair had they had known. I was baffled they were unaware of the procedure, as that was the main reason he was there. During the 3 week stay at Northdale I received just one update on how he was doing. I left multiple message with their Director Nursing, Jennifer Lawlor and never received a call back. Messages were also left for his Unit Manager, Joe Betts and also received no call backs. During his entire stay he had a catheter. The catheter stopped working for as long as two days per the St. Joseph's doctor, causing him to be rushed back to the hospital as his bladder had in excess of 650 ml of urine, nearly double the amount that can potentially cause the bladder to rupture. Again, this went unnoticed for up to two days by the Northdale staff. This caused my father to have sepsis, a UTI and a bladder infection. Shame on the staff who is responsible for the wellbeing of others. The lack of communication is completely inexcusable. This review is only my opinion.
                    [rating] => 1
                    [reviewer] => Jeffrey King
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39045116
                    [share_url] => https://go.reviewpush.com/r/v/39045116
                    [more_info_url] => https://go.reviewpush.com/i/39045116
                    [review_date] => 2023-07-26
                    [review_time] => 
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                    [published] => 1
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                )

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    [31] => stdClass Object
        (
            [type] => reviews
            [id] => 38791544
            [attributes] => stdClass Object
                (
                    [review] => 
                    [rating] => 5
                    [reviewer] => José A DíazCarrillo
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38791544
                    [share_url] => https://go.reviewpush.com/r/v/38791544
                    [more_info_url] => https://go.reviewpush.com/i/38791544
                    [review_date] => 2023-07-07
                    [review_time] => 
                    [user_profile_image] => https://lh3.googleusercontent.com/a-/ALV-UjUcAtC7fag80UP3l868SSzG9rSd3nOmFXJgR119_vnezHQ=s40-c-rp-mo-br100
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                    [publishable] => 
                    [published] => 1
                    [response] => stdClass Object
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                            [id] => 8376307
                            [user] => Tom O'Neill
                            [response] => Dear Jose, we're so very glad you enjoyed your experience at Northdale Rehabilitation Center. Our team of Health Care Professionals strive to provide quality care and services to our Residents and their loved ones while on their Road to Recovery.  Please know that we're here for you any time!
                            [status] => Posted
                            [response_date] => 2023-07-11 09:01:47
                        )

                )

        )

    [32] => stdClass Object
        (
            [type] => reviews
            [id] => 38534009
            [attributes] => stdClass Object
                (
                    [review] => One of the schedulers are rude and ghetto I don’t care if I’m PRN or not no permanent assignment no show then wanna haha with another nurse like it’s funny grow up you should have addressed that in orientation I bet you don’t treat your children that way
                    [rating] => 1
                    [reviewer] => Jermequa Hall
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38534009
                    [share_url] => https://go.reviewpush.com/r/v/38534009
                    [more_info_url] => https://go.reviewpush.com/i/38534009
                    [review_date] => 2023-04-04
                    [review_time] => 
                    [user_profile_image] => https://lh3.googleusercontent.com/a/ACg8ocLGsT5a2TkhHELcTYxpQ2j_DvTvl-PGazBw6ZJaTmdOhA=s40-c-rp-mo-br100
                    [metadata] => Array
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                    [images] => Array
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                    [publishable] => 
                    [published] => 1
                    [response] => stdClass Object
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                            [id] => 8276309
                            [user] => Tom O'Neill
                            [response] => Dear Jermequa, we're so very sorry to hear about your experience as a Part-Time Employee of our Center. We want to know more, to help resolve the situation and ask you to please let us know how we can contact you by clicking on the link and providing your information: http://reviews.wearekymera.com/38534009/i or, if you prefer, please call our Center Administrator or Human Resource Generalist (HRG) to discuss your concerns in a calm and professional manner.  Your personal employment issues are private and confidential, and you shouldn't be using a public venue like Google to discuss your personal issues.  Our Center provides a confidential Corporate Compliance Hot Line that you can call to review your employment and areas of concern.  Please call the Center and ask the HRG for the hotline number.  In the meantime, we would appreciate it if you would please remove this Google Review as this forum is intended for Resident's and their Family Members to leave reviews of their experience as a Resident in our Center.
                            [status] => Posted
                            [response_date] => 2023-04-04 15:11:27
                        )

                )

        )

    [33] => stdClass Object
        (
            [type] => reviews
            [id] => 38434181
            [attributes] => stdClass Object
                (
                    [review] => My father was transferred to Northdale Rehabilitation from the hospital. He has received excellent service.  The staff has been amazing, they have all made my dad feel safe and nurtured. They have been on point with his care and because of this my dad has made great progress. Thank you all for everything you do!  God bless you!
                    [rating] => 5
                    [reviewer] => Wanda Lopez
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38434181
                    [share_url] => https://go.reviewpush.com/r/v/38434181
                    [more_info_url] => https://go.reviewpush.com/i/38434181
                    [review_date] => 2023-02-14
                    [review_time] => 
                    [user_profile_image] => https://lh3.googleusercontent.com/a-/ALV-UjVh610AnhjNSmHaOgIKosE308DlQA4zgTaMS-2rgQHfOz_L=s40-c-rp-mo-br100
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                    [response] => stdClass Object
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                            [id] => 8235118
                            [user] => Tom O'Neill
                            [response] => Hello Wanda, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2023-02-17 16:28:41
                        )

                )

        )

    [34] => stdClass Object
        (
            [type] => reviews
            [id] => 38399384
            [attributes] => stdClass Object
                (
                    [review] => My mother has been resident for 3 months now. First in rehabilitation and now in long term care. The facility is  clean and staff is very friendly.Marion Vasquez in the administration has been very helpful from the beginning and is a true asset to the organization there. I'm truly blessed to find this place for my mother.
                    [rating] => 5
                    [reviewer] => Paul Burcham
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38399384
                    [share_url] => https://go.reviewpush.com/r/v/38399384
                    [more_info_url] => https://go.reviewpush.com/i/38399384
                    [review_date] => 2023-01-24
                    [review_time] => 
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                    [response] => stdClass Object
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                            [id] => 8215570
                            [user] => Tom O'Neill
                            [response] => Dear Paul, thank you so very much for the positive feedback and 5-STAR Review of our Center Team.  It has been an honor to provide your mother with quality care and service while on her road to recovery.  We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2023-01-24 16:32:29
                        )

                )

        )

    [35] => stdClass Object
        (
            [type] => reviews
            [id] => 38387073
            [attributes] => stdClass Object
                (
                    [review] => My Mom has been at Northdale since Sept. 2022 and all I can say to everyone at Northdale is THANK YOU!!! Everyone has been so kind, so supportive. My mother could not be in better hands. Everyone from top to bottom has treated her as if she was their own family. I Love and appreciate everyone there. THANK YOU. I can go into more detail and point everyone out to a person but I'd run out of space.
                    [rating] => 5
                    [reviewer] => Harry
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38387073
                    [share_url] => https://go.reviewpush.com/r/v/38387073
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                    [review_date] => 2023-01-16
                    [review_time] => 
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                            [id] => 8210400
                            [user] => Tom O'Neill
                            [response] => Dear Harry, thank you so much for the 5-STAR Review and positive feedback! Our team of health care professionals are always happy to hear good things from our Residents and their family members.  Thank you for the honor and privilege of providing quality care to your Mother while she is on her road to recovery.
                            [status] => Posted
                            [response_date] => 2023-01-16 14:55:41
                        )

                )

        )

    [36] => stdClass Object
        (
            [type] => reviews
            [id] => 38275033
            [attributes] => stdClass Object
                (
                    [review] => If you can choose another rehab center please do.
                    [rating] => 1
                    [reviewer] => Brittany Moll
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38275033
                    [share_url] => https://go.reviewpush.com/r/v/38275033
                    [more_info_url] => https://go.reviewpush.com/i/38275033
                    [review_date] => 2022-12-17
                    [review_time] => 
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                    [images] => Array
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                    [response] => stdClass Object
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                            [id] => 8192363
                            [user] => Tom O'Neill
                            [response] => Dear Brittany, we are so very sorry that you feel you had a negative experience at our Center. The Northdale Rehabilitation Center Team of Health Care Professionals strive to provide quality service and care for our Residents and their family members. We would like to know more about what you experienced. Please fill out the form at the link below and provide additional information and your preferred method of contact so that we can reach out to you at: http://reviews.wearekymera.com/38275033/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenance.
                            [status] => Posted
                            [response_date] => 2022-12-19 08:56:53
                        )

                )

        )

    [37] => stdClass Object
        (
            [type] => reviews
            [id] => 38144227
            [attributes] => stdClass Object
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                    [review] => Praise & thank You Lord for sending Ms. Marion Vasquez of Northdale Rehabilitation Center & all the staff from the managers, nurses, CNAs to the therapists to our family.  ❤️. I agree with my 3 sisters Lari J. Peterson, Boots J. Konig, Lori J. Diaz & my wife Suzette N. Judalena that Northdale Rehabilitation Center is the best nursing home for my mother Elisa M. Judalena ❤️. Thank you all for your hard work sincere dedication. God bless all the employees & patients of NRC ❤️
                    [rating] => 5
                    [reviewer] => Jun Judalena
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38144227
                    [share_url] => https://go.reviewpush.com/r/v/38144227
                    [more_info_url] => https://go.reviewpush.com/i/38144227
                    [review_date] => 2022-10-27
                    [review_time] => 
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                            [id] => 8144845
                            [user] => Tom O'Neill
                            [response] => Dear Juan, we are so very glad your sisters Lari, Boots, Lori and your wife Suzette are pleased with the care and services we are providing to your Mother.   Our team is honored that you selected our Center to care for your loved one.  Please know we are here for your 24/7 to answer questions and provide the services needed to keep your Mom safe and comfortable.  Thank you for your positive feedback about our team members and for the 5-STAR Review of Northdale Rehabilitation Center.
                            [status] => Posted
                            [response_date] => 2022-10-27 15:00:08
                        )

                )

        )

    [38] => stdClass Object
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            [type] => reviews
            [id] => 38144225
            [attributes] => stdClass Object
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                    [review] => My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her.
Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person.
LATECIA the receptionist who always greet you with her lovely smile.
AUGUST, maintenance guy who is always fixing things that needed to be fixed.
PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help.
TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person
MELVIN the unit manager, busy busy man but will give you his undying attention when needed.
JACKY the house keeping lady who keep my mom’s room clean.
The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities.
Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUO and MANDY

MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!!
GOD BLESS❤️
                    [rating] => 5
                    [reviewer] => Lori Diaz
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38144225
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                    [review_date] => 2022-10-27
                    [review_time] => 
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                            [Review Text Prior To Nov 2, 2022] => My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her.
Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person.
LATECIA the receptionist who always greet you with her lovely smile.
AUGUST, maintenance guy who is always fixing things that needed to be fixed.
Rehab…LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help.
TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person
MELVIN the unit manager, busy busy man but will give you his undying attention when needed.
JACKY the house keeping lady who keep my mom’s room clean.
The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities.
Most of all the CNA employees who take care of my mom daily needs…IRMA, SAJOU and MANDY

MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!!
GOD BLESS❤️
                            [Review Text Prior To Nov 5, 2022] => My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her.
Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person.
LATECIA the receptionist who always greet you with her lovely smile.
AUGUST, maintenance guy who is always fixing things that needed to be fixed.
PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help.
TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person
MELVIN the unit manager, busy busy man but will give you his undying attention when needed.
JACKY the house keeping lady who keep my mom’s room clean.
The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities.
Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUEO and MANDY

MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!!
GOD BLESS❤️
                        )

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                            [id] => 8144837
                            [user] => Tom O'Neill
                            [response] => Dear Lori, thank you so very much for the positive feedback and wonderful 5-STAR Review of our Centers Team of HealthCare Professionals!   We are very proud of the quality care and services we provide to the Residents and their Family Members while on their Road to Recovery.  We're always happy to hear great things about our Team especially those you specifically mentioned in your review.  We also agree that they are all amazing and caring professionals.  It was our honor and privilege to serve you and your Mother.
                            [status] => Posted
                            [response_date] => 2022-10-27 14:34:55
                        )

                )

        )

    [39] => stdClass Object
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            [type] => reviews
            [id] => 38144226
            [attributes] => stdClass Object
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                    [review] => My husband and I are from the Philippines. We have been visiting my mother-in-law everyday since October 2, 2022. I must say that the facility where she is at has done a very good job in taking good care of my Mom in-law. I must commend the staff who has been doing the best they can to make their patients be comfortable & that all their needs be met. The Unit manager, CNAs, nurses, therapists, maintenance head & staff, receptionists… everyone’s been very friendly & most of all, respectful. The facility is clean. We appreciate how they take care of my Mom. From Marion from the admissions to all the staff of Northdale Rehabilitation Center, thank you so much! Keep up the good work! May God bless you all in all ways! Shoutout to Northdale Rehab! 
                    [rating] => 5
                    [reviewer] => Suzette N. Judalena
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38144226
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                    [review_date] => 2022-10-27
                    [review_time] => 
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                            [id] => 8144838
                            [user] => Tom O'Neill
                            [response] => Dear Suzette, we can't thank you enough for the positive feedback and 5-STAR Review! Our team of Health Care Professionals are always happy to hear good things from our residents, friends, and their family members.  We take great pride in the quality care we offer to our Residents and are honored that you selected Northdale Rehabilition Center to care for your loved one.  Please know that Marion, our Director of Admissions is there for you anytime you need our services for you or your family members.
                            [status] => Posted
                            [response_date] => 2022-10-27 14:37:59
                        )

                )

        )

    [40] => stdClass Object
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            [type] => reviews
            [id] => 38144228
            [attributes] => stdClass Object
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                    [review] => One of the hardest and challenging undertaking is to find a good SNF for a parent. After much research and visits at facilities, my sister found Northdale Rehabilitation/SNF. Our mother has been a resident in the facility for almost one year. She is well taken care off by the entire staff of Northdale Rehab. All her needs are met and addressed at an admirable expeditious manner. We feel better and so thankful that our mother is in good caring hands at Northdale Rehabilitation/SNF!
                    [rating] => 5
                    [reviewer] => Pilar Peterson
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38144228
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                    [more_info_url] => https://go.reviewpush.com/i/38144228
                    [review_date] => 2022-10-26
                    [review_time] => 
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            [type] => reviews
            [id] => 38046450
            [attributes] => stdClass Object
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                    [review] => My mom was transferred to this facility after a fall last month. I do have a few concerns. My sister dropped off two pairs of pajamas for our mom. I went to the facility after my mom had been there for almost two weeks. There were no signs of pajamas in the room and my mom was wearing the same clothes she went in with. The only person who mentioned my mom needing more clothes was the lady who came in to fix her bed. No idea what happened to those pajamas, I can only assume they never made it to her room. My sister handed them to someone at the door. She didn't go in because of the Covid cases at the facility and she has a compromised immune system. Another concern is no one ever picks up the phone. Days went by without talking to my mom. She has severe Dementia and she wasn't able to call me. Some of the staff were nice/pleasant and others not so much. Shout out to nurse Cathy. She was the nicest person I came in contact with! She deserves a raise. Nurse Christian was nice. He put my mom on the phone. The girl who answers the phone, Sydney, went out of her way to try and connect me to someone. The first Social Worker was not helpful. The head nurse I dealt with the day I was there... a smile and a caring tone goes a long way when you have a loved one there. Overall I think some of the staff are good. I'm sure they took care of my mom. It seems they either need more staff for the amount of patients and some additional training on customer service is needed. Shout out to the ones who cared and remembered why they got into the field of health care! I hope the Director uses these reviews to take a deep dive into their day to day operations with the goal of improving their services.
                    [rating] => 3
                    [reviewer] => Vonda Roath
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38046450
                    [share_url] => https://go.reviewpush.com/r/v/38046450
                    [more_info_url] => https://go.reviewpush.com/i/38046450
                    [review_date] => 2022-09-18
                    [review_time] => 
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                            [id] => 8104566
                            [user] => Tom O'Neill
                            [response] => Hello Vonda, thank you for your feedback and honest review of our Center based on your experience.  This review will help  us improve our Resident and Family interactions and w really we appreciate you taking the time to share it with us.
                            [status] => Posted
                            [response_date] => 2022-09-19 08:57:17
                        )

                )

        )

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            [type] => reviews
            [id] => 37922425
            [attributes] => stdClass Object
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                    [review] => My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent.  His sister, Anne, has been with him everyday.  James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff.  I came  to Tampa the last week of June 2022, and  am here again to visit my cousin for a week.  I stay all day and have had  ample opportunity to meet the staff and observe the rehab program and level of care give to patients.  I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz.  James has thrived under her expert and compassionate care.  James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her.  Finally, when the roommate left the facility,  Daisy was allowed to take care of James again, and I have seen him flourish since late June.  I was very happy to see Daisy.  According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's  remarks about Daisy.  Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.
                    [rating] => 5
                    [reviewer] => Rosemary McKillip
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37922425
                    [share_url] => https://go.reviewpush.com/r/v/37922425
                    [more_info_url] => https://go.reviewpush.com/i/37922425
                    [review_date] => 2022-08-04
                    [review_time] => 
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                            [id] => 8040558
                            [user] => Tom O'Neill
                            [response] => Hello Rosemary, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.  The team of health care professionals at Northdale Rehabilitation Center are very proud of the quality care provided to our Residents and their Family Members while on their Road to Recovery.
                            [status] => Posted
                            [response_date] => 2022-08-08 08:11:02
                        )

                )

        )

    [43] => stdClass Object
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            [type] => reviews
            [id] => 37900703
            [attributes] => stdClass Object
                (
                    [review] => My post/review for Northdale Rehab. Upon my fathers arrival which was on a weekend, it was like a ghost town with the worst staff. I have a list of naughty and nice. Lets jut say when the cats away the mice will play on the weekends. Some challenged me. I was disrespected by quite a few staff. I cant go on about everything that transpired. I found out within a few days of my father being at Northdale rehab that "Most" of the RN's are sent to the rehab from an outside agency. They don't know where supplies are kept or the patient needs.  They are all different each shift. They are cold, and unapproachable. They have LPN's administering medications. They also told me my father was receiving his medications as scheduled. I stayed all day almost every day for the 20 days of my fathers stay. We never met any doctor the entire time my father was there at the rehab. I asked for a neurology evaluation for my father. I was told that this is only done on Wednesdays. I was told by "Jennifer" the Supervising nurse that someone from the neurology office will call me to confirm what time they will come to see my father on the following Wednesday. I patiently waited the entire week for that phone call. . I told Jennifer a couple of days before that coming Wednesday, that the neurology office hasn't reached out to me as of so far.  She didn't really seemed to take my concern seriously.  I asked if I could call the neurology office to confirm that they are in fact coming on Wednesday, and what time they approximate the eval. for my Father. Jennifer said that's not how its done and wouldn't give me the phone number to contact the neurology office,  Wednesday morning I showed up at 9:00 am to see my father and to be there when the Neurologist would come to evaluate my father. My phone rang about 9:15. It  was the neuro, office calling me to ask me a plethora of questions about my father. I went to a quiet room to answer 30 minutes of questions. When I returned to my fathers room after the receptionist and I spoke I returned to find out that the RN/ARNP came in to evaluate my father and then left. I was appalled.

#1- That I wasn't told that the eval. was in progress.
#2- Why wasn't a neurologist evaluating my father?
#3- Why didn't someone from Neuro. call me several days before to get the information that we necessary about my father?

This was all done improperly. This is my Father, This is a very serious health assessment that I asked to be present for and Jennifer was fully aware.

I spoke with "Mike" about how disrespectful some of the staff are to me all because I'm advocating for my father. He said he will start the paperwork immediately for a grievance. I waited to see how long it would take for Mike to address the paperwork for the grievance. In the 20 days that my father was there, Mike never approached me to follow through. (I did see Mike several times in the hallways of the rehab.) Shame on him. Shame on Jennifer for not giving me the respect that my father and I deserved.

One positive thing about the facility O/T, P/T & S/T were fantastic.

I was definitely looked at as a bother to most. I felt most disrespected by the CNA "Daisy". She talked to me very rude and talked about me while I was standing by nurses station.
obviously she has anger issues and shouldn't be working with human beings. I'm calling out specific names because these leaders are not compassionate. This is a sensitive time for the families. No empathy, or compassion. I give Northdale Rebab. 2*.
                    [rating] => 2
                    [reviewer] => Jeanna
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37900703
                    [share_url] => https://go.reviewpush.com/r/v/37900703
                    [more_info_url] => https://go.reviewpush.com/i/37900703
                    [review_date] => 2022-07-30
                    [review_time] => 
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                            [id] => 8037156
                            [user] => Tom O'Neill
                            [response] => Dear Jeanna, we're so sorry to hear about your experience. We would like to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37900703/i or if you like please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenience.
                            [status] => Posted
                            [response_date] => 2022-08-03 17:55:39
                        )

                )

        )

    [44] => stdClass Object
        (
            [type] => reviews
            [id] => 36169952
            [attributes] => stdClass Object
                (
                    [review] => This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
                    [rating] => 5
                    [reviewer] => Taylor Holt
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169952
                    [share_url] => https://go.reviewpush.com/r/v/36169952
                    [more_info_url] => https://go.reviewpush.com/i/36169952
                    [review_date] => 2022-04-13
                    [review_time] => 
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                            [Review Text Prior To Apr 13, 2022] => This building is filled with positivity , great programs and a team full of truely caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
                        )

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    [45] => stdClass Object
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            [type] => reviews
            [id] => 37230589
            [attributes] => stdClass Object
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                    [review] => My wife has been here for six months. We have never had a problem with the staff.  The nurses, cna's, office staff are wonderful.  Wish I could give more than a 5 star rating.  Rooms and hallways are very clean, security is excellent.  This is the third rehab center we have been in this year and beats all the others hands down.
                    [rating] => 5
                    [reviewer] => H.D. White
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37230589
                    [share_url] => https://go.reviewpush.com/r/v/37230589
                    [more_info_url] => https://go.reviewpush.com/i/37230589
                    [review_date] => 2022-01-13
                    [review_time] => 
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                            [id] => 7780870
                            [user] => Tom O'Neill
                            [response] => Hello H.D., thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2022-01-13 14:27:36
                        )

                )

        )

    [46] => stdClass Object
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            [type] => reviews
            [id] => 37179770
            [attributes] => stdClass Object
                (
                    [review] => My mother was in Northdale Rehab and suffered a terrible fall, she looked like someone used a baseball bat on her face and arms. When I arrived at the hospital I was so upset.   She swears someone pushed her out of the bed, they say she fell out of the bed.  It was horrible.  The food there is the worst.   Do not put any family member there!
                    [rating] => 1
                    [reviewer] => Deborah Curler
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37179770
                    [share_url] => https://go.reviewpush.com/r/v/37179770
                    [more_info_url] => https://go.reviewpush.com/i/37179770
                    [review_date] => 2021-12-22
                    [review_time] => 
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                            [id] => 7759895
                            [user] => Tom O'Neill
                            [response] => Hello Deborah, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37179770/i
                            [status] => Posted
                            [response_date] => 2021-12-24 10:27:13
                        )

                )

        )

    [47] => stdClass Object
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            [type] => reviews
            [id] => 37095417
            [attributes] => stdClass Object
                (
                    [review] => Very disappointed.  My 86 year old parent fell  and was transported here from the hospital.    I approved as i read several good reviews.  Very unorganized and very overworked staff.  I was told by one person to come and review and sign documents.  Took off work to go sign and then told that there were no documents to  sign.   The nurses etc on the floor were nice but again overworked.   They only received 2 meals some of the days and most of the food looked and tasted horrible. When taking care of people that cannot help themselves  you would think that they would staff appropriately. Physical therapy very limited.  A walk around the room and some very limited exercises.  I took her home as all she was doing was laying in bed.
                    [rating] => 2
                    [reviewer] => Mary Cardinale
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37095417
                    [share_url] => https://go.reviewpush.com/r/v/37095417
                    [more_info_url] => https://go.reviewpush.com/i/37095417
                    [review_date] => 2021-11-30
                    [review_time] => 
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                            [id] => 7720816
                            [user] => Tom O'Neill
                            [response] => Hello Mary, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37095417/i
                            [status] => Posted
                            [response_date] => 2021-12-02 08:59:48
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            [type] => reviews
            [id] => 36898278
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                (
                    [review] => This place I horrible to keep patien and nasty floor everything and the nurse you call the station and never answer the phone not recommender to nobidy
                    [rating] => 1
                    [reviewer] => Janet Acevedo
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36898278
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                    [review_date] => 2021-10-10
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                            [id] => 7628417
                            [user] => Tom O'Neill
                            [response] => Hello Janet, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36898278/i
                            [status] => Posted
                            [response_date] => 2021-10-11 08:34:51
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            [type] => reviews
            [id] => 36696394
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                    [review] => 
                    [rating] => 5
                    [reviewer] => licely nunez
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-09-07
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                            [id] => 7537739
                            [user] => Tom O'Neill
                            [response] => We are glad you enjoyed your experience at Northdale Rehabilitation Center. We're here for you any time!
                            [status] => Posted
                            [response_date] => 2021-09-10 08:48:33
                        )

                )

        )

    [50] => stdClass Object
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            [type] => reviews
            [id] => 36627886
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                    [review] => Northdale is a horrible place to place a loved one!  After a few days I wanted to have my mom transferred to a safer and kinder facility and after I talked about transferring my mom said they made her sit up by the nurses desk because she had been a bad girl.  Once I did make arrangements to have her transfer she was exposed to Covid19 and had to quarantine for 10 days before she could transfer.  Everyday I went to see her she was so unhappy and I worried about them not taking care of my mother.  On a Wednesday night at 11:22pm someone one called from the nursing staff to tell me they had accidently bumped my mom's knee in the shower.  Who showers patients at that hour? My mom ended up getting pneumonia while she was there and then finally transferred to the hospital after the bumping of my mom's knee incident.  She had to see a wound nurse for her injury.  DO NOT TAKE YOUR LOVED ONE TO NORTHDALE!
                    [rating] => 1
                    [reviewer] => Amy Adelman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-08-19
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                            [id] => 7501988
                            [user] => Tom O'Neill
                            [response] => Hello Amy, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36627886/i
                            [status] => Posted
                            [response_date] => 2021-08-19 14:43:37
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            [id] => 36402374
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                    [review] => Worse place to take your loved one. Nurses and CNA do not respond to emergency calls from patients. My 91 years old mother was left sitting on her waste for several hours. On another occasion she tried calling the nurse several times because she had difficulty breathing and no one responded she called my sister at 3am and my sister called the nurse several times until she made contact. My mother was then transported to the hospital where she had to stay for 2 weeks. Messages were left to Mr.Taylor the manager and said he was going to do something about it and I'm still waiting for his respond. Eventually we had to take my mother out of this dump  place for her own safety. Do not go to this place they need to be closed.
                    [rating] => 1
                    [reviewer] => DINO Dinosaur
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36402374
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                    [review_date] => 2021-07-06
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                            [id] => 7394185
                            [user] => Tom O'Neill
                            [response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/36402374/i
                            [status] => Posted
                            [response_date] => 2021-07-07 15:48:37
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            [id] => 36254117
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                    [review] => This place is terrible. I had to take my friend out so she could get care at an emergency center when she was neglected with a terrible earache. The food is terrible. The staff are rude.
                    [rating] => 1
                    [reviewer] => Nina Brown
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-06-08
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                            [user] => Tom O'Neill
                            [response] => Hello Nina, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36254117/i
                            [status] => Posted
                            [response_date] => 2021-06-10 09:20:34
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            [id] => 36169944
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                    [review] => Rehab is GREAT!!! Food is atrocious. I did lose weight while there and had to order out. Most of the staff is caring except for MS. P. She left lady asleep in the hall slumped over when she was notified about the poor lady she said that where she needed to be.
                    [rating] => 2
                    [reviewer] => Sharon Niblack
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-12-30
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                    [review] => We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!
                    [rating] => 5
                    [reviewer] => Ami Wolvez
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-11-27
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            [id] => 36169946
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                    [review] => I will never recommend letting a family member go there. My mom got worse being there. No one seems to know much here
                    [rating] => 1
                    [reviewer] => Total Plumbing Solutions
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-11-01
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                    [review] => Idk staff sum nice sum rude
                    [rating] => 3
                    [reviewer] => Brian Gardner
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169947
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                    [review_date] => 2019-09-28
                    [review_time] => 
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            [type] => reviews
            [id] => 36169948
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                (
                    [review] => Wonderful place!  Great employees super fantastic therapy
                    [rating] => 5
                    [reviewer] => Hailey D
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169948
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                    [review_date] => 2019-07-05
                    [review_time] => 
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            [type] => reviews
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                (
                    [review] => Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.
                    [rating] => 5
                    [reviewer] => Mark Vest
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-05-23
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            [type] => reviews
            [id] => 36169950
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                    [review] => 
                    [rating] => 4
                    [reviewer] => L Welch
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-05-22
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            [type] => reviews
            [id] => 36169951
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                    [review] => 
                    [rating] => 5
                    [reviewer] => William Edwards
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2019-05-22
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    [61] => stdClass Object
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            [type] => reviews
            [id] => 36169957
            [attributes] => stdClass Object
                (
                    [review] => The employees are terrific.  I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else  KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.
                    [rating] => 5
                    [reviewer] => Johnnie Jennings
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169957
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                    [review_date] => 2018-08-17
                    [review_time] => 
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    [62] => stdClass Object
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            [type] => reviews
            [id] => 36169958
            [attributes] => stdClass Object
                (
                    [review] => Hello My name is Nicole and my mom was taken excellent care there at Manor Care
                    [rating] => 5
                    [reviewer] => KIRK MINTNER
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169958
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                    [review_date] => 2018-06-11
                    [review_time] => 
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    [63] => stdClass Object
        (
            [type] => reviews
            [id] => 36169959
            [attributes] => stdClass Object
                (
                    [review] => Take back my last comment about manor care.
                    [rating] => 3
                    [reviewer] => Susan Sampson
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169959
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                    [review_date] => 2018-05-13
                    [review_time] => 
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    [64] => stdClass Object
        (
            [type] => reviews
            [id] => 36169961
            [attributes] => stdClass Object
                (
                    [review] => I went to visit someone here, Very odd place.  After 6pm you have to walk around the side of the building through some fence and gate, and then punch a code into the door to get in, none of this posted.  Someone had to stop their car and tell me out the window how to do it.

And then as I was leaving, I wanted to use the restroom real quick, they directed me down a couple hallways to a set of doors that had the restroom sign, but weren't labeled which one was which, and both were locked.  I gave up and left.
                    [rating] => 3
                    [reviewer] => Nick Lash
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169961
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                    [review_date] => 2018-04-17
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    [65] => stdClass Object
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            [type] => reviews
            [id] => 36169963
            [attributes] => stdClass Object
                (
                    [review] => This facility is filled with an abundance of under-qualified staff and your loved ones will obtain minimal attention. My grandmother was recommended this facility by St. Joseph's Hospital after a brief stay in the hospital due to a leg infection. Within a week at this facility, my grandmother started to develop an infection in her liver. The infection caused my grandmother to become sleepy 24/7 and that was the first sign something was not normal. This facility of sheep continued to say my grandmother was just tired and needed rest. A "nurse" even had the audacity to claim she knew my grandmother better than I did. This nurse tried to walk my grandmother while I was not there and made my grandmother fall. My grandmother could barely stay awake, so she fell and the skin on her arm was ripped off by the nurse trying to hold her up. If I hadn't called 911 to rush my grandmother to the hospital, she would have surely died in MANORCARE where nobody CARES. DO NOT TRUST THIS HELL HOLE WITH YOUR LOVED ONES. Unless you want them to die in horrible hands.
                    [rating] => 1
                    [reviewer] => LORDUNIKRON
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169963
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                    [review_date] => 2017-09-13
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                    [review] => The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person.

The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there
Menu is.
I quess you cannot have everything.
                    [rating] => 4
                    [reviewer] => Rocco Jacobazzi
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                    [review_date] => 2017-08-13
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                (
                    [review] => Overall, the staff is excellent. Always pleasant and accommodating.  Therapy staff knowledgeable and kind. The food is good and varied.
                    [rating] => 5
                    [reviewer] => Carol Fernandez
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                    [review_date] => 2017-07-23
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                (
                    [review] => Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....
                    [rating] => 5
                    [reviewer] => Karin Vess
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                    [review_date] => 2017-07-06
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                    [review] => 
                    [rating] => 4
                    [reviewer] => Bryan Sullivan
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                    [review_date] => 2017-05-01
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            [id] => 36169968
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                (
                    [review] => So so
                    [rating] => 3
                    [reviewer] => Joseph Lamberger Jr.
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2017-03-02
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                    [review] => Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy  was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤
                    [rating] => 5
                    [reviewer] => LeeAnn Peach
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                    [review_date] => 2016-12-17
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    [72] => stdClass Object
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            [id] => 36169970
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                    [review] => I feel my brother was discriminated against by the mediator "Sam."  She is the go between who told them my brother needed "long term care" however, when we spoke, it was clear he was short term rehab only.  She twisted the words saying "well at some point in time he will need long term care" What does that have to do with now?  She absolutely lied to me then tried to cover it up.  I am writing to medicare/medicaid.  No one has the right to make a decision for someone or make a story up about someone.  I'm calling her manager as well.   I'm glad he won't be going there after all.
                    [rating] => 1
                    [reviewer] => BC
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2016-09-13
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            [id] => 36169971
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                    [review] => 
                    [rating] => 1
                    [reviewer] => LORAINE MORTELLARO
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2016-08-29
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            [id] => 36169972
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Jose Camacho
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2016-05-07
                    [review_time] => 
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            [id] => 36169973
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                    [review] => servicio bueno
                    [rating] => 4
                    [reviewer] => Janet Acevedo
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/36169973
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                    [review_date] => 2016-03-09
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                        (
                            [Review Text Prior To Jun 2, 2021] => (Translated by Google) good service

(Original)
servicio bueno
                        )

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                    [review] => 
                    [rating] => 1
                    [reviewer] => Diane Griffin
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2016-03-06
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            [id] => 36169975
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                    [review] => This place is not a place you want to be or have a family member in my husbands grandmother was here. they never cleaned her room for her until someone said something and it took 5 days her bathroom flooded they laid towels down but never cleaned the floor so she had silverfish all over her bathroom. most of the time they didn't have enough food to feed her and she would only have a buttered roll for dinner. they would just tell her to go to the bathroom in her bed because they are to lazy to help her to the bathroom also they made her sit for 51/2 hours in a chair in the hallway before they would let her go home they don't have enough of the thing that are needed to take care of the people there I warning  you now if you have family in there you might want to really look and see what's going on it not fare to the people that are there to suffer like my grandmother did this place is and insurance fraud they tried to get her to stay longer to me that sounds like more of a scam she didn't need to stay because she can get the same care at home
                    [rating] => 1
                    [reviewer] => stephanie ackerman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2014-08-24
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REVIEWS

This is the BEST!!!!
Dale Boardman
My mom stayed at Northdale twice recently for rehab. It's clean and, for the most part, managed extremely well. Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience. The nurses, PT, and OT staff are excellent. And the CNAs are very hard working! The activities are also great. The other night, they hosted a wonderful dinner for patients and family members. Sara Walsh, Discharge Planner, went "above and beyond" in (5) attempts to get Medicare to approve a hospital bed for my mom when she returned to her ALF, and even faxed some additional vaccine records to her ALF at my request. Thank you Sara!!!
Cher Peper

View All Reviews