Sincere Appreciation
for Everyone!

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Creating Memorable
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Caring Approach in
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Choosing the Road
To Recovery...

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Now Offering ACP:

Accelerated Care Plus

Therapy at our center

US NEWS Report Best Nursing Homes short Term Care 2024

SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
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In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
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Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private/Semi Private Rooms

Admissions 7 Days per Week

Landscaped Grounds

Therapy up to 7 Days per Week

Activities

Rehabilitation Gym

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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70
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                            [rating] => 5.0
                            [reviewer] => LeeAnn Jackson
                            [review] => We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isn’t like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things aren’t that big of a deal .  Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We won’t ever move Ron out of there. Since I last wrote this review , Ron has passed away, unfortunately.  The staff was so kind to us, especially the administrator, Brian . He is the only adm I see always walking around talking with staff and family members . He is extremely approachable and personalable. We also spoke to jobeth the nursing supervisor , which is a refreshing change from the prior one . Sara , in social services was also very helpful as well as Dee. As soon as she saw us she gave my mom and me a big hug exspressing her sympathy . I wish I could remember all there names but Kathy the nurse on the floor was amazing with Ron as well as the activities assistant. She is always smiling, welcoming, and so so kind hearted   Always a nice face to see in the building. Last but not least, the girls at the front desk, could not be kinder. There job looks easy but they have to multi task all the time. I learned from being there so often. And they do this with a smile on there face! We actually miss going up there daily, kinda felt like family !
                            [review_date] => 02-12-2025
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                            [rating] => 5
                            [reviewer] => Ko Jo
                            [review] => I loved the staff! Marketing, maintenance, nursing, food services, house cleaning & Management was phenomenal!
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Ivan Euceda
                            [review] => Everyone was nice they treated people well
                            [review_date] => 01-31-2025
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                            [reviewer] => Atrevious Whitehead
                            [review] => 
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Amir Abukhdeir
                            [review] => Lilly😍😍
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Gregory Rivera
                            [review] => Great service gave us food and everything thank yall soo much
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Kris XKakorot
                            [review] => A really nice place to feel at home
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Derrick Sanks
                            [review] => 
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Berney Wistle
                            [review] => lily at the front desk was nice and cool
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Sydney’s Royalty
                            [review] => shoutout to the lady in the pink scrubs she’s very nice 😇
                            [review_date] => 01-31-2025
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                            [rating] => 5
                            [reviewer] => Mike Fyda
                            [review] => This is by far the best nursing and rehab center I’ve ever visited! As someone who frequents multiple nursing homes every week in my profession, I can confidently say this facility stands out above the rest. Not only is it impeccably clean, but the staff is incredibly happy, helpful, and always professional. Their manners and dedication shine through in the exceptional care they provide to patients. Everything is well-organized, and the attention to detail is unmatched. Highly recommend!
                            [review_date] => 01-28-2025
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                            [reviewer] => Frankie Solomon
                            [review] => NorthDale Rehabilitation Center is the place to take your Love ones. The Entire Management Team is Awesome. Also, The Facility is very clean and the Employees are very professional and pleasant. I Recommend this place.
                            [review_date] => 01-20-2025
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                            [rating] => 1
                            [reviewer] => Ninety2
                            [review] => DO NOT SEND FAMILY HERE. HEED THIS WARNING! THE GOOD REVIEWS ARE FAKE— sent my mom here for short term stay and physical therapy. First things first the food was very terrible. The food was not very appetizing and they did not give my mother a menu for options so she was stuck with whatever they delivered her. They didn’t ask for a diet restrictions or anything. The on-site doctor only came by once after we had to have a discussion with them about treatment in the facility. Pretty sure all the nurses are ready to quit and don’t really care about any of the patients. We found roaches in my mother‘s room and not small German ones, big flying ones. When they Discharge my mom the staff just wheeled her to the front left her at the front door and did not assist her to the car or anything. There were three people who stood out that tried to help A gentleman named Aaron a woman named Tawny in a Spanish maintenance worker, I cannot think of her name sorry. Once again, I know this was lengthy, but do not send your people here
                            [review_date] => 01-14-2025
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                            [rating] => 5
                            [reviewer] => Tonnee Ciccone
                            [review] => Great place and highly recommend it to everyone!
                            [review_date] => 01-06-2025
                        )

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            [14] => stdClass Object
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                            [rating] => 5
                            [reviewer] => Lori Welch
                            [review] => My Dad is here now. Staff is great. He always looks clean when I visit. The woman that changes him is very nice as well as his physical therapist!
                            [review_date] => 12-07-2024
                        )

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                            [rating] => 1
                            [reviewer] => Jessi Streator
                            [review] => If I could give this facility 0 stars, I absolutely would. ***Please read before considering sending your loved one here***

My grandmother had a recent stay at this facility after having pneumonia and needing some extra PT before heading home. This facility is so short staffed, your loved one will be left for hours without anyone to answer help calls. They need help getting up to go to the restroom? Two hours. They need a fork for their meal because they dropped it? Two hours. Each time I would go in to visit, the nurses would be huddled behind the nurses station complaining to each other, which should have been red flag number one. Meals were delivered cold and next to inedible.

The biggest problem of them all though was my grandmother was displaying symptoms of weakness in her left arm and leg. Upon immediately seeing it, our family notified the nursing team asking if she could have had a stroke. They did an xray and said it was arthritis in her shoulder causing the issue. A few days later, my grandmother had swelling in her left arm. Again, our family mentioned it immediately to the facility and called her primary doctor. The facility ran an ultrasound to rule out a blood clot in the arm after we mentioned again we were concerned of a stroke. We got her the heck out of there and to the hospital (which is what the facility should have done) and guess what! It was confirmed she had a stroke.

The long story short- this facility feels like they are taking in as many patients as possible without having the necessary means to care for their patients properly. It feels like a place that only cares about getting money, not the actual people. This facility did more damage to my grandmas health than helping her. She’ll never go back here and we will continue to tell anyone in a similar situation that this facility is horrible.
                            [review_date] => 12-03-2024
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                            [rating] => 5
                            [reviewer] => Jersy Montevecchi
                            [review] => I stayed at this facility over a year ago.. I had serious back surgery.I had 4 bones removed in my lumbar, I needed physical therapy & help getting back on my feet.. I stayed there a few weeks. Everyone that entered my room helped me one way or another. These are the names of some of the people that I remember helping me kindly, Professionally, Carefully, and some that Prayed with me & over me. I want to thank them with all my heart... I sincerely believe if it wasn't for these people I wouldn't be able to get my second surgery with hardware, rods & screws to secure my back and i'm walking and enjoying life now.. Thank you so much " Morgan, Monica, Lorraine, Riven. Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey, and a Sincere special thanks to Kelly the Physical Therapist. She worked with me so much and help me to get up on my feet with confidence.. Thank you everyone..
                            [review_date] => 11-16-2024
                        )

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                            [rating] => 5
                            [reviewer] => Dale Boardman
                            [review] => This is the BEST!!!!
                            [review_date] => 11-13-2024
                        )

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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Lonnie James
                            [review] => 
                            [review_date] => 11-01-2024
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                            [rating] => 5
                            [reviewer] => Cher Peper
                            [review] => My mom stayed at Northdale twice recently for rehab.  It's clean and, for the most part, managed extremely well.  Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience.   The nurses, PT, and OT staff are excellent.   And the CNAs are very hard working! The activities are also great.  The other night, they hosted a wonderful dinner for patients and family members.  Sara Walsh, Discharge Planner, went "above and beyond" in (5) attempts to get Medicare to approve a hospital bed for my mom when she returned to her ALF, and even faxed some additional vaccine records to her ALF at my request.  Thank you Sara!!!
                            [review_date] => 10-04-2024
                        )

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                            [rating] => 1
                            [reviewer] => Wendy Henry
                            [review] => My dad recently was a resident at this facility,  it was a temporary situation. My father is dependent and cannot do much on his own. He was not adjusted in the bed at all which caused his body to be stiff. I asked one of the nurses if he was being shifted in the bed and she lied and said she seen him in the tv room the day prior. I showed up on his discharge day and noticed his depends was full of feces and he was also lying in the feces. I notified them of my concerns and no one ever reached back out to me.
                            [review_date] => 09-19-2024
                        )

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                    [id] => 678576b7786d3000011f8389
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Angelica Rocha
                            [review] => Amazing nursing facility great staff!!
                            [review_date] => 08-29-2024
                        )

                )

            [22] => stdClass Object
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => E. C
                            [review] => The staff is not helpful at all not a good place not recommended for anybody's parents.
                            [review_date] => 08-20-2024
                        )

                )

            [23] => stdClass Object
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                    [id] => 678576b7786d3000011f838d
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 2
                            [reviewer] => Willowjoi77
                            [review] => I would honestly not send my worst enemy to this facility. I have read some of the positive posts and can't believe it's the same facility. My mother-in-law was placed here after hip replacement surgery. Now I have to say the physical therapists and physical therapy were amazing..that's why I'm giving two stars. The Social Workers were also wonderful... But the place smells like urine most of the time. The nurses are just about the worst I've ever encountered and my mother-in-law has been in many facilities. They never smile, never greet you and as many times as I was there I never even had a nurse look like they even recognized me or greet me for that matter. My husband and I both have worked in healthcare for a combined 57 years so we were expecting the staff to have some empathy. Having a family member in a facility is very traumatic for the families, we are going through a lot,  it would be nice if somebody even smiled .They keep all their patients with dementia around the nurses station so they can watch them. As many times as I was there I never even saw the nurses  try to interact with these people! I've never seen anything like that in any other facility. My mother-in-law would call me sometimes and would tell me that she had been on the toilet pulling the nurse call for over 25 minutes with no response and I want to stress that my mother-in-law has a better mind than me. They have minimal activities and most of the staff seem totally disinterested. I want to say that the girls at the front desk when you first arrived were friendly enough but that's where the friendliness stopped. And then there was the Covid breakout. When we walked in one day we saw everybody with masks and gloves and nobody stopped us to say anything. They were totally rude and you would think that they would come up to us and say you need to wear a mask we have a Covid outbreak. Nothing. I am immune suppressed and it would be really nice if somebody had told us. And yes my mother-in-law did get Covid here. (But honestly you could get Covid at any facility but that's not my point) Oh yes there was a small sign posted on the door that we noticed when we left, but truthfully they could have even told the receptionist to tell people to wear masks!
My mother-in-law was so traumatized by her whole stay there. There was not one nurse's aide or nurse that was nice to us or even remotely acted like they cared about my mother-in-law and my mother-in-law is about the sweetest person you would ever meet. Again the physical therapy team were wonderful but they were the only staff that seemed to care. Please don't put your family member here. So sad.
                            [review_date] => 08-11-2024
                        )

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                            [rating] => 5
                            [reviewer] => Randal Burns
                            [review] => I was a little skeptical at first, but there is no wonder they are rated one of the best in the USA. They took care of my family and went above and beyond to ensure that every need was met. I wont consider anywhere else but Northdale!
                            [review_date] => 08-10-2024
                        )

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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => jessica thomas
                            [review] => Staff was very nice 10 out 10
                            [review_date] => 08-09-2024
                        )

                )

            [26] => stdClass Object
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                    [id] => 678576b7786d3000011f8392
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Ellyn Medina
                            [review] => I don't have anything to say about the nurses, CNA, Techs, Doctor's, managers.  This is for the adminds administrator that I have to say, going against my orthopedic Surgeon that did not wants me to come to a rehab, I explain the reason why I wanted to come here, I  a 55 year woman working from home with a good ins and benefit. I am sure if I would of pick home health I would of be much better but I was scared so talking to the internist Dr he agreed with me in coming to this type of facility.  I came in on Thursday July 18 the place smells horrible like pee, my room the TV control remote did not work they put me with an elderly lady that was all over the facility with her wheelchair cough all over the place, Friday I requested to be changed room since the lady was coughing and complaining all night long. In the Friday morning I was told I was moving to another room I requested a private but they where full and I can tell they where, the emergency room I thought that was no working until after 35 min some one came to be honest I have forgotten why did I call, the employees keep saying they are short staff like us the PT should do something about it.  I went out after my therapy my therapist show me so much I was very happy, in few minutes after therapy I learned to use the wheelchair I was very happy and start working my left leg and arms. I really wanted to get as much practices as possible so I can go home and start my recuperation process,  I was a little tired so I tried to go to my room and they would not tell me what was going on, I even thought that the woman of my room had passed since she was in her wheelchair almost laying as if she was not feeling well.  After a while they came to get me and put me on another room, that part of the whole way smell better everything in the room work, I even became friend with my roommates, Saturday i did some therapy was a good work out and I was tired, so we call it a day.  I call my daughter that if she was coming to wear a mask, my sister came to drop me food that she had made for me and told her about the COVID going on in this place so she only drop the food in the lobby thank God for that.  I went to a service but I felt really sleepy, tired aching my operated foot was like like painful lightning, body aching coughing and sure enough I tested COVID positive, I was supposed to see my Dr Thursday for changing of my dressing. So my life is upside down. Stock in this place, waiting waiting and filling like crap.  We need to do something about this, the people that come here is to become healthy and move on with our live. Please the admin office need to have changes, hired more people, I see my second roommates waiting for hours to go to the bathrooms and the staff encouraging to go pipi in the diaper, she spill pancake 🥞 and until the afternoon that is whe they came and made the bed. This is inhumane and cannot be happening in this country. I want to go home so I can get well there.
                            [review_date] => 07-22-2024
                        )

                )

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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Kevin Bowman
                            [review] => I’m currently a patient here for rehab. All the staff are vey kind and the therapy is outstanding.
                            [review_date] => 06-21-2024
                        )

                )

            [28] => stdClass Object
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                    [id] => 678576b7786d3000011f8396
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Cathie Bowman
                            [review] => My husband is a patient there and the therapy and nursing care is outstanding
                            [review_date] => 06-20-2024
                        )

                )

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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Margaret Pereira
                            [review] => My 90 year old father spent 5 weeks at Norhdale and the staff there were INCREDIBLE. The facility was clean and atmosphere  was bright and cheerful. From his nurse Nicole to Melissa to Jennifer I cannot express how wonderful they were to my Dad. A special shout out to the Social Services  Manager Sarah. She was AMAZING not only with my dad  but helping me maneuver thru what was a very overwhelming process for me. Her compassion will never be forgotten. Sadly he passed away last week. I would recommend Northdale to ANYONE who needs skilled nursing care for a loved one. They genuinely treated my Dad as if he was theirs.
                            [review_date] => 04-08-2024
                        )

                )

            [30] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Jennifer Wempe
                            [review] => They have a very kind and helpful staff.  There were also daily activities for patients which was nice.  I was very apprehensive about coming here but it was pretty nice. A staff member even loaned me a phone charger when I found out I hadn’t packed mine.  Everyone was really great.
                            [review_date] => 03-01-2024
                        )

                )

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                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Heather B.
                            [review] => Whatever you do not send your family member to this facility. They lack communication and are extremely short handed so your loved one can go without seeing a nurse or CNA for a long period of time. The doctor is well if that's what you want to call him does the bare minimum my family member started to get foot drop and I mentioned it to him he stated he would tell PT no one ever came by to resolve with a boot. A lot of times I would walk in and my family members water was on a table across the room or their clothes smelt bad. If they are nonverbal you will never know what is truly going on. I pushed the nurses button a few times and I would have to wait awhile before I saw anyone come in. Often times they will speak in another language in front of you which is extremely unprofessional but you can tell the staff is dissatisfied working here. I met one amazing CNA and wanted to give her recognition because sure she was great and still yet to hear back how to reach her. My family member left in an ambulance if that tells you anything and unfortunately passed away I wish I took them out of here sooner. Do me favor do your homework and send your loved ones to another facility I still have yet to hear back from Northdale and regret ever picking them to care for my loved one.
                            [review_date] => 02-26-2024
                        )

                )

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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Dina Milian
                            [review] => This place and its  administration are vile!! Their only concern is the $ & they honestly couldn’t care less about your loved ones. Last year my father was admitted for mobility/prostate issues & being a insulin-dependent diabetic they let him go into keto acidosis after allowing him to fall & break his hip with aids in the room! Instead of calling an ambulance they brought in “their mobile x-ray team” that happily saw “no bone breakage” & deemed him unharmed! The following day they let his sugar go so high it almost killed him! Even while he was hallucinating all night, the only action they took was to remove the phone in the room so he didn’t bother anyone. LUDICROUS!!! The staff was friendly but EXTREMELY UNDERSTAFFED & OVERWORKED!! The less cognitive residents were lined up like caged animals around the circle that is the nurses station & while there visiting I witnessed this poor old woman LITERALLY FACE PLANT ONTO THE HARD UNCARPETED GROUND WITHOUT EVEN LIFTING HER HANDS TO CATCH HERSELF!!!! She hit face first & I know she had to be hurt & should have gone to the hospital for treatment. However, the staff simply each grabbed an arm tossing her slumped body back into the damn chair & walked away like she wasn’t important! I was horrified & shocked! The following day I met with administrators about my father’s fall & of course they made up the story that he was alone when he fell. HOWEVER, upon his release from the hospital “they deemed him not a good fit for their rehabilitation center” & suggested we find other accommodations. We’d never have sent him back to that hell-hole anyway, but the freaking gall! Basically what they were saying is “we know you’re wise to the fact we suck, so to avoid a lawsuit, we’re just going to get rid of you to avoid any further drama!!!! This place shouldn’t have ever gotten their license & damn sure shouldn’t be keeping one! There’s so many stellar options out there but please STAY FAR, FAR AWAY FROM NORTHDALE REHABILITATION CENTER AT ALL COSTS! Your cost just might be your loved one’s life!
                            [review_date] => 02-21-2024
                        )

                )

            [33] => stdClass Object
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                    [id] => 678576b7786d3000011f83a0
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Karen Hahn
                            [review] => The staff are concerned for the well-being of the patients. They make sure the patients' needs are met. A shoutout for nurses- Jennifer, Cristian, and Wanda, CNAs- Melcah, Amanda and Megan and Rehab folks- Kelly, Lloyd, and Stacy.Special thanks to Nicole.
                            [review_date] => 02-18-2024
                        )

                )

            [34] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83a2
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Neil Gomez
                            [review] => I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.
                            [review_date] => 02-18-2024
                        )

                )

            [35] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83a4
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => William Ellison (Bill)
                            [review] => 
                            [review_date] => 02-15-2024
                        )

                )

            [36] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83a6
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Maria A
                            [review] => My mother-in-law stayed at Northdale Rehab for 7 weeks. This Facility was spectacular! Everyone there was so friendly and nice. They made my mother-in-laws stay very nice. I highly recommend this rehab for anyone who needs that type of place. Juanita
                            [review_date] => 12-05-2023
                        )

                )

            [37] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83a8
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Rebecca Duncan
                            [review] => I am currently a patient here and have been the last 5 months due to health issues and I have received PHENOMENAL care by the most caring, loving, and attentive staff that goes above and beyond to not only see to their patients physical needs but go the extra mile to do what it takes to support their emotional needs as well. They love what they do and it shows in their hard work! Everyone knows me by name, never passes by me without a smile, hello, how are you, and usually a hug. I am always clean and yes, sometimes it takes time to get the call light answered, but let's be REAL honest! Emergencies happen and there is a medium to high patient/CNA ratio in ANY facility!! However, I've waited more than 2 and 3 hours in several other facilities. I will admit, the food is not the best, but I'm an extremely picky eater, so you can take that with a grain of salt.
                            [review_date] => 12-03-2023
                        )

                )

            [38] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83aa
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Grace Grace
                            [review] => Mom went in with one fracture and was transported to the hospital a few weeks later and the ER found four more fractures, yet this facility denied a fall.  I would not allow her to go back there. We found a better place.  I do not recommend this place. It is severely understaffed and not safe. My mother had two floral nightgowns.  The pink one went missing and I had to bother them and it finally reappeared.  But, after she was admitted to the hospital, I went to Northdale to retrieve mom’s clothes and the blue floral nightgown was missing. Not as big a deal as the additional fractures and the drugging with Xanax without asking me, her medical surrogate and DPOA.

BTY - I tried your link and only was able to enter my phone number in a "non secure" site according to my computer.  Just look up the last name MERCER, first, L.  She left your facility with four additional fractures!  I never let them send her back.
                            [review_date] => 12-02-2023
                        )

                )

            [39] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83ac
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => dara balber
                            [review] => Desean is amazing..my moms been here for about 2 weeks and he’s been so helpful every step of the way with ALL of my questions, being so patient with my mom, and just overall helping in every way! THANK YOU! It’s so comforting to know she’s in good hands!!
                            [review_date] => 11-21-2023
                        )

                )

            [40] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91d5
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => JJ
                            [review] => The people at Northdale always take great care of us and are always there for us and I could not ask for a better facility to be at. i enjoy the activities, the activities staff are always great and fun to be around.
                            [review_date] => 11-21-2023
                        )

                )

            [41] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83ae
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Shannon Lozano
                            [review] => Great place to care for your loved one. Great staff!
                            [review_date] => 11-15-2023
                        )

                )

            [42] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b0
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Kacey Chambers
                            [review] => Great staff that is willing to listen to the needs of patients
                            [review_date] => 11-06-2023
                        )

                )

            [43] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b2
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Jackson Goldberg
                            [review] => Great people taking care of your loved ones!!💚💜
                            [review_date] => 11-06-2023
                        )

                )

            [44] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b4
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Pat Woodroffe
                            [review] => The Northde rehab center is a place zI highly recommend. They are kind and give good consistent care to the patients. The place is clean and does not smell. The nurses are well qualified and careful with your medicine. They seem to hire enough kind help that your needs  are reasonably taken care of. The food is more like home cooking and usually good.It is a nice place.
Patricia Woodroffe
                            [review_date] => 11-06-2023
                        )

                )

            [45] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b6
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => James Holmes
                            [review] => Nicest facility in Tampa Bay
                            [review_date] => 11-06-2023
                        )

                )

            [46] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b8
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Harry
                            [review] => My Mom has been at Northdale since Sept. 2022 and all I can say to everyone at Northdale is THANK YOU!!! Everyone has been so kind, so supportive. My mother could not be in better hands. Everyone from top to bottom has treated her as if she was their own family. I Love and appreciate everyone there. THANK YOU. I can go into more detail and point everyone out to a person but I'd run out of space.
                            [review_date] => 09-07-2023
                        )

                )

            [47] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83b9
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Jeffrey King
                            [review] => BEWARE.... My father was in Northdale Rehab for approximately 3 weeks following a heart procedure where a stent was inserted at St. Joseph's Hospital. 3 days after the procedure was complete, he went to Northdale Rehab. The first evening at Northdale I received a call stating your father had fallen from his wheelchair. I asked why he was put in a wheelchair following the heart procedure and was told buy the physical therapist, Rolando they were unaware of the procedure and would not have put him in the chair had they had known. I was baffled they were unaware of the procedure, as that was the main reason he was there. During the 3 week stay at Northdale I received just one update on how he was doing. I left multiple message with their Director Nursing, Jennifer Lawlor and never received a call back. Messages were also left for his Unit Manager, Joe Betts and also received no call backs. During his entire stay he had a catheter. The catheter stopped working for as long as two days per the St. Joseph's doctor, causing him to be rushed back to the hospital as his bladder had in excess of 650 ml of urine, nearly double the amount that can potentially cause the bladder to rupture. Again, this went unnoticed for up to two days by the Northdale staff. This caused my father to have sepsis, a UTI and a bladder infection. Shame on the staff who is responsible for the wellbeing of others. The lack of communication is completely inexcusable. This review is only my opinion.
                            [review_date] => 07-26-2023
                        )

                )

            [48] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83bb
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => José A DíazCarrillo
                            [review] => 
                            [review_date] => 07-07-2023
                        )

                )

            [49] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83bd
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Jermequa Hall
                            [review] => One of the schedulers are rude and ghetto I don’t care if I’m PRN or not no permanent assignment no show then wanna haha with another nurse like it’s funny grow up you should have addressed that in orientation I bet you don’t treat your children that way
                            [review_date] => 04-04-2023
                        )

                )

            [50] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91d6
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => SheriS
                            [review] => DO NOT use this facility for someone with dementia or cognitive impairment because they are not equipped for this level of care. My mother was there for therapy due to a broken hip from a fall. She has dementia and in the evenings becomes more confused and agitated, got out of bed and fell a few nights after her admission. The facility is not allowed to use bed rails, bed alarms or cushioned pads on the floor. According to the employees themselves, the nurse/patient ratio is 1/21+  the CNA/patient ratio is 1/11-15. They can't watch dementia patients when they are alone so they park them in the hallway by the nurses station. I spent a lot of time there and never saw a nurse come in to ask my mom how she was, even when she was in the room to care for her roommate. The best nurse mom had was from a staffing agency and not a facility employee. It once took an hour for a CNA to respond to my call for assistance. For my Mom's safety our family paid privately for 24/7 sitter service, especially after I got COVID. Getting them to return calls was also a big issue, it took repeated requests. The only plus was the therapists. They were excellent.
                            [review_date] => 03-14-2023
                        )

                )

            [51] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83bf
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Wanda Lopez
                            [review] => My father was transferred to Northdale Rehabilitation from the hospital. He has received excellent service.  The staff has been amazing, they have all made my dad feel safe and nurtured. They have been on point with his care and because of this my dad has made great progress. Thank you all for everything you do!  God bless you!
                            [review_date] => 02-14-2023
                        )

                )

            [52] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83c1
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Paul Burcham
                            [review] => My mother has been resident for 3 months now. First in rehabilitation and now in long term care. The facility is  clean and staff is very friendly.Marion Vasquez in the administration has been very helpful from the beginning and is a true asset to the organization there. I'm truly blessed to find this place for my mother.
                            [review_date] => 01-24-2023
                        )

                )

            [53] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83c3
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Brittany Moll
                            [review] => If you can choose another rehab center please do.
                            [review_date] => 12-17-2022
                        )

                )

            [54] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83c5
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Lori Diaz
                            [review] => My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her.
Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person.
LATECIA the receptionist who always greet you with her lovely smile.
AUGUST, maintenance guy who is always fixing things that needed to be fixed.
PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help.
TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person
MELVIN the unit manager, busy busy man but will give you his undying attention when needed.
JACKY the house keeping lady who keep my mom’s room clean.
The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities.
Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUO and MANDY

MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!!
GOD BLESS❤️
                            [review_date] => 11-05-2022
                        )

                )

            [55] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83c7
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Jun Judalena
                            [review] => Praise & thank You Lord for sending Ms. Marion Vasquez of Northdale Rehabilitation Center & all the staff from the managers, nurses, CNAs to the therapists to our family.  🙏🏻❤️. I agree with my 3 sisters Lari J. Peterson, Boots J. Konig, Lori J. Diaz & my wife Suzette N. Judalena that Northdale Rehabilitation Center is the best nursing home for my mother Elisa M. Judalena 👍👍👍❤️. Thank you all for your hard work sincere dedication. God bless all the employees & patients of NRC 🙏🏻❤️
                            [review_date] => 10-27-2022
                        )

                )

            [56] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83c9
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Suzette N. Judalena
                            [review] => My husband and I are from the Philippines. We have been visiting my mother-in-law everyday since October 2, 2022. I must say that the facility where she is at has done a very good job in taking good care of my Mom in-law. I must commend the staff who has been doing the best they can to make their patients be comfortable & that all their needs be met. The Unit manager, CNAs, nurses, therapists, maintenance head & staff, receptionists… everyone’s been very friendly & most of all, respectful. The facility is clean. We appreciate how they take care of my Mom. From Marion from the admissions to all the staff of Northdale Rehabilitation Center, thank you so much! Keep up the good work! May God bless you all in all ways! Shoutout to Northdale Rehab! 🙏🏻👏🏻
                            [review_date] => 10-27-2022
                        )

                )

            [57] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83ca
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Pilar Peterson
                            [review] => One of the hardest and challenging undertaking is to find a good SNF for a parent. After much research and visits at facilities, my sister found Northdale Rehabilitation/SNF. Our mother has been a resident in the facility for almost one year. She is well taken care off by the entire staff of Northdale Rehab. All her needs are met and addressed at an admirable expeditious manner. We feel better and so thankful that our mother is in good caring hands at Northdale Rehabilitation/SNF!
                            [review_date] => 10-27-2022
                        )

                )

            [58] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91d7
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => Tanya
                            [review] => My grandmother stayed at Northdale Rehabilitation Center. It was awful, it's the worst experience ever, and I don't recommend anybody's family member ever go there, ever. It was dirty, they were rude, and they were understaffed. We had to pull her out of there because they were being mean and physically abusive to my grandmother. There was an incident, my mom tried to file a police report, and they lied. It was horrible, it made me sad to see that it's what's going on with their care for the elderly. They don't keep up with the cleaning of the rooms very well and they don't give the attention that is needed. She soiled her diaper for many more hours than she was supposed to, and this lady was screaming at her. The people in this line of business had to have a certain type of patience. I feel like they have people there that shouldn't be doing that job because someone screaming at a 90-year-old woman is not the type of person who needs to be doing that kind of work. She's supposed to get medication at certain times but they didn't get that done, so my mom had to be there constantly to do their jobs. When we went out of town, my mom had to call for hours to get them to give her the medication, and my grandmother got it 2 hours later than she was supposed to. The lady yelled at her in her face telling her that she needs to speak English and that she can hear, and they were very rough with her. And then the lady that was in the room with her saw it, but they tried to claim that that lady was out of her mind or on drugs. They don't accept responsibility and instead try to blame it on people being crazy. Even the people in the halls when you walk by would say that it's a horrible place because they just ignore you when you're calling for them. There were just a couple of nice staff members, but overall they're terrible. And the food was horrible.
                            [review_date] => 10-23-2022
                        )

                )

            [59] => stdClass Object
                (
                    [id] => 678576b7786d3000011f83cc
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Vonda Roath
                            [review] => My mom was transferred to this facility after a fall last month. I do have a few concerns. My sister dropped off two pairs of pajamas for our mom. I went to the facility after my mom had been there for almost two weeks. There were no signs of pajamas in the room and my mom was wearing the same clothes she went in with. The only person who mentioned my mom needing more clothes was the lady who came in to fix her bed. No idea what happened to those pajamas, I can only assume they never made it to her room. My sister handed them to someone at the door. She didn't go in because of the Covid cases at the facility and she has a compromised immune system. Another concern is no one ever picks up the phone. Days went by without talking to my mom. She has severe Dementia and she wasn't able to call me. Some of the staff were nice/pleasant and others not so much. Shout out to nurse Cathy. She was the nicest person I came in contact with! She deserves a raise. Nurse Christian was nice. He put my mom on the phone. The girl who answers the phone, Sydney, went out of her way to try and connect me to someone. The first Social Worker was not helpful. The head nurse I dealt with the day I was there... a smile and a caring tone goes a long way when you have a loved one there. Overall I think some of the staff are good. I'm sure they took care of my mom. It seems they either need more staff for the amount of patients and some additional training on customer service is needed. Shout out to the ones who cared and remembered why they got into the field of health care! I hope the Director uses these reviews to take a deep dive into their day to day operations with the goal of improving their services.
                            [review_date] => 09-18-2022
                        )

                )

            [60] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ce
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Rosemary McKillip
                            [review] => My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent.  His sister, Anne, has been with him everyday.  James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff.  I came  to Tampa the last week of June 2022, and  am here again to visit my cousin for a week.  I stay all day and have had  ample opportunity to meet the staff and observe the rehab program and level of care give to patients.  I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz.  James has thrived under her expert and compassionate care.  James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her.  Finally, when the roommate left the facility,  Daisy was allowed to take care of James again, and I have seen him flourish since late June.  I was very happy to see Daisy.  According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's  remarks about Daisy.  Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.
                            [review_date] => 08-07-2022
                        )

                )

            [61] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d0
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 2
                            [reviewer] => Jeanna
                            [review] => My post/review for Northdale Rehab. Upon my fathers arrival which was on a weekend, it was like a ghost town with the worst staff. I have a list of naughty and nice. Lets jut say when the cats away the mice will play on the weekends. Some challenged me. I was disrespected by quite a few staff. I cant go on about everything that transpired. I found out within a few days of my father being at Northdale rehab that "Most" of the RN's are sent to the rehab from an outside agency. They don't know where supplies are kept or the patient needs.  They are all different each shift. They are cold, and unapproachable. They have LPN's administering medications. They also told me my father was receiving his medications as scheduled. I stayed all day almost every day for the 20 days of my fathers stay. We never met any doctor the entire time my father was there at the rehab. I asked for a neurology evaluation for my father. I was told that this is only done on Wednesdays. I was told by "Jennifer" the Supervising nurse that someone from the neurology office will call me to confirm what time they will come to see my father on the following Wednesday. I patiently waited the entire week for that phone call. . I told Jennifer a couple of days before that coming Wednesday, that the neurology office hasn't reached out to me as of so far.  She didn't really seemed to take my concern seriously.  I asked if I could call the neurology office to confirm that they are in fact coming on Wednesday, and what time they approximate the eval. for my Father. Jennifer said that's not how its done and wouldn't give me the phone number to contact the neurology office,  Wednesday morning I showed up at 9:00 am to see my father and to be there when the Neurologist would come to evaluate my father. My phone rang about 9:15. It  was the neuro, office calling me to ask me a plethora of questions about my father. I went to a quiet room to answer 30 minutes of questions. When I returned to my fathers room after the receptionist and I spoke I returned to find out that the RN/ARNP came in to evaluate my father and then left. I was appalled.

#1- That I wasn't told that the eval. was in progress.
#2- Why wasn't a neurologist evaluating my father?
#3- Why didn't someone from Neuro. call me several days before to get the information that we necessary about my father?

This was all done improperly. This is my Father, This is a very serious health assessment that I asked to be present for and Jennifer was fully aware.

I spoke with "Mike" about how disrespectful some of the staff are to me all because I'm advocating for my father. He said he will start the paperwork immediately for a grievance. I waited to see how long it would take for Mike to address the paperwork for the grievance. In the 20 days that my father was there, Mike never approached me to follow through. (I did see Mike several times in the hallways of the rehab.) Shame on him. Shame on Jennifer for not giving me the respect that my father and I deserved.

One positive thing about the facility O/T, P/T & S/T were fantastic.

I was definitely looked at as a bother to most. I felt most disrespected by the CNA "Daisy". She talked to me very rude and talked about me while I was standing by nurses station.
obviously she has anger issues and shouldn't be working with human beings. I'm calling out specific names because these leaders are not compassionate. This is a sensitive time for the families. No empathy, or compassion. I give Northdale Rebab. 2*.
                            [review_date] => 07-30-2022
                        )

                )

            [62] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d1
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Taylor Holt
                            [review] => This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
                            [review_date] => 04-13-2022
                        )

                )

            [63] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91fa
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 2
                            [reviewer] => Joan C.
                            [review] => I hope to never have the need to go back to this place. Most employees work hard & seem dedicated to perform their job but they are grossly understaffed. The physical therapy is good, especially Lourdeliz Bonilla OT and Sarah PT.  Before admission I was told PT/OT would be 1 hour each, 7 days a week. Well, the truth is, it was 30 Min, 5 days, for each therapy session. The CNA were, for the most part, attentive. A special thank you to Ana, Juan, & Cal. I'm very thankful for the care they provided me. A hugh disappointment was the wait for medications. The call bell was answered in a fair amount of time but then is a massive wait time - 2 HOURS, many nights, to actually receive my meds. 
I was never greeted by anyone from administrative depts... no one from nutrition or anywhere else except the activities director. The food is another horror story. Tons of carbs, very little vegetables - except frozen mush peas, & fruit 1 day in 7!!! After returning home, I read orders from the in-house physician. Nothing was ever followed through. Amazing that the orders were completely ignored! 
My surgeon released me but for some reason, unknown to me, Northdale was adamant that I would stay there another 5 days! I had to argue to get out of there. I guess it comes down to $$$. The longer they can keep you there, it's money in their pocket. Please do your research before you put a loved one in this place. At least be sure the patient had the ability to speak up for themselves.
                            [review_date] => 03-16-2022
                        )

                )

            [64] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91d8
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Tom Swanson
                            [review] => My mother-in-law is in Northdale Rehabilitation Center. It is a five-star, and they do live up to being a five-star. It looks new. It's very clean and very orderly. They seem to be very professional and also very helpful. Everything's been pretty much locked down. This was a direct transfer from the hospital to the facility. I guess they still are observing COVID protocol. Basically, things are closed off and locked up. The common areas were all locked up. They were very serious about not letting COVID totally spread around their facility, which is in direct opposition to the experience we had with another skilled facility. 

The room is a typical hospital setup with two hospital beds. They have their own bathroom, and they have their own closet.
                            [review_date] => 03-11-2022
                        )

                )

            [65] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d3
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => H.D. White
                            [review] => My wife has been here for six months. We have never had a problem with the staff.  The nurses, cna's, office staff are wonderful.  Wish I could give more than a 5 star rating.  Rooms and hallways are very clean, security is excellent.  This is the third rehab center we have been in this year and beats all the others hands down.
                            [review_date] => 01-13-2022
                        )

                )

            [66] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d5
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Deborah Curler
                            [review] => My mother was in Northdale Rehab and suffered a terrible fall, she looked like someone used a baseball bat on her face and arms. When I arrived at the hospital I was so upset.   She swears someone pushed her out of the bed, they say she fell out of the bed.  It was horrible.  The food there is the worst.   Do not put any family member there!
                            [review_date] => 12-22-2021
                        )

                )

            [67] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d7
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 2
                            [reviewer] => Mary Cardinale
                            [review] => Very disappointed.  My 86 year old parent fell  and was transported here from the hospital.    I approved as i read several good reviews.  Very unorganized and very overworked staff.  I was told by one person to come and review and sign documents.  Took off work to go sign and then told that there were no documents to  sign.   The nurses etc on the floor were nice but again overworked.   They only received 2 meals some of the days and most of the food looked and tasted horrible. When taking care of people that cannot help themselves  you would think that they would staff appropriately. Physical therapy very limited.  A walk around the room and some very limited exercises.  I took her home as all she was doing was laying in bed.
                            [review_date] => 12-01-2021
                        )

                )

            [68] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83d9
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Janet Acevedo
                            [review] => This place I horrible to keep patien and nasty floor everything and the nurse you call the station and never answer the phone not recommender to nobidy
                            [review_date] => 10-10-2021
                        )

                )

            [69] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83db
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => licely nunez
                            [review] => 
                            [review_date] => 09-07-2021
                        )

                )

            [70] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83dd
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Amy Adelman
                            [review] => Northdale is a horrible place to place a loved one!  After a few days I wanted to have my mom transferred to a safer and kinder facility and after I talked about transferring my mom said they made her sit up by the nurses desk because she had been a bad girl.  Once I did make arrangements to have her transfer she was exposed to Covid19 and had to quarantine for 10 days before she could transfer.  Everyday I went to see her she was so unhappy and I worried about them not taking care of my mother.  On a Wednesday night at 11:22pm someone one called from the nursing staff to tell me they had accidently bumped my mom's knee in the shower.  Who showers patients at that hour? My mom ended up getting pneumonia while she was there and then finally transferred to the hospital after the bumping of my mom's knee incident.  She had to see a wound nurse for her injury.  DO NOT TAKE YOUR LOVED ONE TO NORTHDALE!
                            [review_date] => 08-19-2021
                        )

                )

            [71] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83df
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => DINO Dinosaur
                            [review] => Worse place to take your loved one. Nurses and CNA do not respond to emergency calls from patients. My 91 years old mother was left sitting on her waste for several hours. On another occasion she tried calling the nurse several times because she had difficulty breathing and no one responded she called my sister at 3am and my sister called the nurse several times until she made contact. My mother was then transported to the hospital where she had to stay for 2 weeks. Messages were left to Mr.Taylor the manager and said he was going to do something about it and I'm still waiting for his respond. Eventually we had to take my mother out of this dump  place for her own safety. Do not go to this place they need to be closed.
                            [review_date] => 07-06-2021
                        )

                )

            [72] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e1
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Nina Brown
                            [review] => This place is terrible. I had to take my friend out so she could get care at an emergency center when she was neglected with a terrible earache. The food is terrible. The staff are rude.
                            [review_date] => 06-09-2021
                        )

                )

            [73] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91fb
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Marky S.
                            [review] => I can't see anything, can't go inside, have to depend on hearsay from people you will never see or know! 
God only knows what dastardly deeds going on!  their phone calls, say nothing about what's really happening inside! especially when the sick person can't call you, or for some very #strange #reason gives up on their very #existence!!    Wow  
My Heart Is Permanently Broken!
                            [review_date] => 08-12-2020
                        )

                )

            [74] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e2
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 2
                            [reviewer] => Sharon Niblack
                            [review] => Rehab is GREAT!!! Food is atrocious. I did lose weight while there and had to order out. Most of the staff is caring except for MS. P. She left lady asleep in the hall slumped over when she was notified about the poor lady she said that where she needed to be.
                            [review_date] => 12-30-2019
                        )

                )

            [75] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e3
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Ami Wolvez
                            [review] => We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!
                            [review_date] => 11-27-2019
                        )

                )

            [76] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e4
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Total Plumbing Solutions
                            [review] => I will never recommend letting a family member go there. My mom got worse being there. No one seems to know much here
                            [review_date] => 11-01-2019
                        )

                )

            [77] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91fc
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Lourdes M.
                            [review] => Submitted on Oct 11, 2019 
  



I found this place to be horrible. Would never send my love one here again. no professionalism, The staff I only came a cross 2 people that were friendly the rest should Never work in this profession. My family member was only there 11 days and ended up in the hospital with a infection caused by the lack of care. I'm sure that my family member was not the only person being disrespected. This is why I am writing this review. I don't want anyone to make the same mistake we made by sending them here. If you love your family member DON'T send them here.
                            [review_date] => 10-11-2019
                        )

                )

            [78] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e5
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Brian Gardner
                            [review] => Idk staff sum nice sum rude
                            [review_date] => 09-29-2019
                        )

                )

            [79] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e6
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Hailey D
                            [review] => Wonderful place!  Great employees super fantastic therapy
                            [review_date] => 07-05-2019
                        )

                )

            [80] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e7
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Mark Vest
                            [review] => Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.
                            [review_date] => 05-24-2019
                        )

                )

            [81] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e8
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => L Welch
                            [review] => 
                            [review_date] => 05-23-2019
                        )

                )

            [82] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83e9
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => William Edwards
                            [review] => 
                            [review_date] => 05-22-2019
                        )

                )

            [83] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ea
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Johnnie Jennings
                            [review] => The employees are terrific.  I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else  KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.
                            [review_date] => 08-18-2018
                        )

                )

            [84] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91fd
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Vicki H.
                            [review] => This is the worst nightmare of a health care facility in the Tampa Bay. This is . Do not go to this facility. They only gave me pillow cases with ice in them for pain at night that would melt in my bed and wake me up in the morning. FIND A DIFFERENT REHAB!
                            [review_date] => 08-01-2018
                        )

                )

            [85] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91da
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 4
                            [reviewer] => amadhec
                            [review] => My name is Rosa Pérez González. I want to thank you for the attention you gave me. Although I had an unpleasant situation with a nurse named Esther, the other employees are very professional. I want to thank very much certain employees who stand out for their kindness, good treatment and professionalism. First of all, the CNA Estrella, who always attended me excellently, the nurse Heather, the young woman who drew blood, Irene, the very humanitarian therapist and always with a smile Jazmin and the CNA very attentive and cordial Nick. Thanks to these people that I mention by name for making my stay pleasant. Thanks for being as they are.
                            [review_date] => 06-29-2018
                        )

                )

            [86] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83eb
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => KIRK MINTNER
                            [review] => Hello My name is Nicole and my mom was taken excellent care there at Manor Care
                            [review_date] => 06-12-2018
                        )

                )

            [87] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ec
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Susan Sampson
                            [review] => Take back my last comment about manor care.
                            [review_date] => 05-13-2018
                        )

                )

            [88] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ed
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Nick Lash
                            [review] => I went to visit someone here, Very odd place.  After 6pm you have to walk around the side of the building through some fence and gate, and then punch a code into the door to get in, none of this posted.  Someone had to stop their car and tell me out the window how to do it.

And then as I was leaving, I wanted to use the restroom real quick, they directed me down a couple hallways to a set of doors that had the restroom sign, but weren't labeled which one was which, and both were locked.  I gave up and left.
                            [review_date] => 04-18-2018
                        )

                )

            [89] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91fe
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 5
                            [reviewer] => Nicole M.
                            [review] => OK so it is really hard for me to write this review. The thing is my mom passed 2 days ago and I loved her like crazy. She was so well taken care of at this facility and the people there like Chuck and Sherry were there to love on her and to minister to her needs like no other. I was there too but I couldn't do what they did and I don't understand how they could deal with her constant requests and demands when someone like me was supposed to love her and provide the level of care and love she needed; I thank and admire them so much.  I am so hurt and empty that my mommy passed but thank God that she had the love and attention she needed at Manorcare so i could love on her while things were really hard.
                            [review_date] => 01-04-2018
                        )

                )

            [90] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91dc
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => Worse than bad
                            [review] => Manorcare didn't know what room they'd placed my father in a few minutes after he arrived there for rehabilitation. I had to find him myself.  Then, they left him in the transport wheelchair they had used to move him into his room.  The CNA left and thank goodness we were there!  My father's wheelchair went over backwards and my husband was able to catch the wheelchair before my dad hit his head!  The next morning my father called me at 7:20am to tell me he'd been laying in his own urine for an hour and no one would come to help.  My father will not be there any longer than absolutely necessary.  Waiting to hear from another facility if they have a bed for him.  Manorcare Carrollwood is beyond dreadful!
                            [review_date] => 09-18-2017
                        )

                )

            [91] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ee
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => LORDUNIKRON
                            [review] => This facility is filled with an abundance of under-qualified staff and your loved ones will obtain minimal attention. My grandmother was recommended this facility by St. Joseph's Hospital after a brief stay in the hospital due to a leg infection. Within a week at this facility, my grandmother started to develop an infection in her liver. The infection caused my grandmother to become sleepy 24/7 and that was the first sign something was not normal. This facility of sheep continued to say my grandmother was just tired and needed rest. A "nurse" even had the audacity to claim she knew my grandmother better than I did. This nurse tried to walk my grandmother while I was not there and made my grandmother fall. My grandmother could barely stay awake, so she fell and the skin on her arm was ripped off by the nurse trying to hold her up. If I hadn't called 911 to rush my grandmother to the hospital, she would have surely died in MANORCARE where nobody CARES. DO NOT TRUST THIS HELL HOLE WITH YOUR LOVED ONES. Unless you want them to die in horrible hands.
                            [review_date] => 09-13-2017
                        )

                )

            [92] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83ef
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => Rocco Jacobazzi
                            [review] => The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person.

The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there
Menu is.
I quess you cannot have everything.
                            [review_date] => 08-13-2017
                        )

                )

            [93] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91dd
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => OMendez
                            [review] => I was a pre-registered patient, and ManorCare got me into their rehab program without a problem.  Everything was phenomenal, from the staff to the therapy. The building was also very clean.  I will be back in a few months after my other knee replacement.
                            [review_date] => 07-27-2017
                        )

                )

            [94] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91df
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => KDelgado
                            [review] => I was a patient at this rehab center, and everything there was excellent!  I was very impressed by the nurses and rehab program. Rhoda and Janette in therapy were extremely nice. They worked with me, so I could get better and go home. Pedro, the nurse, was also wonderful. The facility is beautiful and clean.
                            [review_date] => 07-26-2017
                        )

                )

            [95] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e1
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => JohnCampo
                            [review] => I am very impressed with the exemplary and effective work of the employees.  Elba, the CNA, is very good and does things that are not even asked of her. She goes above and beyond not only for me but her other patients as well. The therapists are excellent, especially Xavier and Diana. The nurses are also excellent, and I'd like to give a special thanks to Heather, Vicky, and Sherry for their exemplary work.  No one at this facility, from nursing to housekeeping, has a bad attitude.  Armando and Stephanie went out of their way to help me.  I was a pre-registered orthopedic patient, recovering from hip surgery, and I was able to be admitted to the center in a timely manner. I chose this facility because my mother was a patient here, and she had great care, the building was clean, and the PT was excellent. It was an easy choice for me to come here myself, and I could not have picked a better facility to get me back home in a timely manner!
                            [review_date] => 07-26-2017
                        )

                )

            [96] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e2
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Sue-Helen M.
                            [review] => My 92 year old father was admitted for rehabilitation after a hospital stay. The facility is very clean. Without exception, everyone that I dealt with, which included rehab staff, nutrition staff, nurses, nursing assistants, social workers, admission staff ... was super capable and skilled and compassionate. I was confident that my father was being well supervised and cared for.
                            [review_date] => 07-25-2017
                        )

                )

            [97] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f0
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Carol Fernandez
                            [review] => Overall, the staff is excellent. Always pleasant and accommodating.  Therapy staff knowledgeable and kind. The food is good and varied.
                            [review_date] => 07-23-2017
                        )

                )

            [98] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f1
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Karin Vess
                            [review] => Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....👍👍👍👍
                            [review_date] => 07-06-2017
                        )

                )

            [99] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f2
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => Bryan Sullivan
                            [review] => 
                            [review_date] => 05-01-2017
                        )

                )

            [100] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e4
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => marinejimmythomas
                            [review] => My mom has Stage 4 Cancer in the Brain and Spleen in multiple areas. Florida Hospital Tampa was great with her overall care but there is nothing more that they can do but just make her comfortable. My family's wish was to have my mom and dad together for her final days at ManorCare of Carrollwood. Since my dad has been there for a year now; ManorCare granted our wish and later today; she will be brought to their facility! The Administrator, Director of Nursing, Admissions, Unit Managers, Nurses, CNA's and Facility at ManorCare of Carrollwood is nothing but caring, understanding and compassionate for their patients and families. If there was anyway to give them an award from the Department of Health for their outstanding healthcare that they have given to my dad and now my mom; it definitely should be awarded to them. This facility will ALWAYS have my back and blessings. God Bless them all.
                            [review_date] => 04-12-2017
                        )

                )

            [101] => stdClass Object
                (
                    [id] => 678578cf786d3000011f91ff
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 5
                            [reviewer] => Jimmy T.
                            [review] => My mom has Stage 4 Cancer in the Brain and Spleen in multiple areas. Florida Hospital Tampa was great with her overall care but there is nothing more that they can do but just make her comfortable. My family's wish was to have my mom and dad together for her final days at ManorCare of Carrollwood. Since my dad has been there for a year now; ManorCare granted our wish and later today; she will be brought to their facility! The Administrator, Director of Nursing, Admissions, Unit Managers, Nurses, CNA's and Facility at ManorCare of Carrollwood is nothing but caring, understanding and compassionate for their patients and families. If there was anyway to give them an award from the Department of Health for their outstanding healthcare that they have given to my dad and now my mom; it definitely should be awarded to them. This facility will ALWAYS have my back and blessings. God Bless them all.
                            [review_date] => 04-07-2017
                        )

                )

            [102] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e6
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Peace2012
                            [review] => I first came to ManorCare in February after being at a few other rehab centers previously. I  must say, I was pleasantly surprised by ManorCare being that my other rehab experiences were not positive ones.  I was given the respect and kindness that I never received elsewhere.  My first day at ManorCare I wasn't feeling well and that is when I met Pedro, who offered me soup and was truly genuine.  Everyone from there on had that same caring nature, and was extremely kind.  Krista the care navigator was very proactive and got me the boots I needed for my feet.  Whatever I needed, it was done.   ManorCare exceeded my expectations and I have been to other rehab facilities before.  I can honestly say that nothing compares to the care I received at ManorCare.  If you are in the position where you need to go to a rehab facility, this is the place to go.  ManorCare has integrity, kindness and a excellent management team.  Thank you for everything!
                            [review_date] => 03-16-2017
                        )

                )

            [103] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f3
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Joseph Lamberger Jr.
                            [review] => So so
                            [review_date] => 03-02-2017
                        )

                )

            [104] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e8
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => daughterch
                            [review] => My mother was a resident in the long-term section for just over 5 years.  When she moved there after being discharged from the hospital, she was in very poor shape and none of us expected her to live more than a few weeks.  With the care she received there (as well as answers to prayers), she lived another 5 years..  She was extremely happy there and my sister and I were very pleased with the care she was given.  While it was not 100% perfect, we could not have asked for better care.
                            [review_date] => 02-28-2017
                        )

                )

            [105] => stdClass Object
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                    [id] => 678576b8786d3000011f83f4
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => LeeAnn Peach
                            [review] => Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy  was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤
                            [review_date] => 12-17-2016
                        )

                )

            [106] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f5
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => BC
                            [review] => I feel my brother was discriminated against by the mediator "Sam."  She is the go between who told them my brother needed "long term care" however, when we spoke, it was clear he was short term rehab only.  She twisted the words saying "well at some point in time he will need long term care" What does that have to do with now?  She absolutely lied to me then tried to cover it up.  I am writing to medicare/medicaid.  No one has the right to make a decision for someone or make a story up about someone.  I'm calling her manager as well.   I'm glad he won't be going there after all.
                            [review_date] => 09-13-2016
                        )

                )

            [107] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f6
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => LORAINE MORTELLARO
                            [review] => 
                            [review_date] => 08-29-2016
                        )

                )

            [108] => stdClass Object
                (
                    [id] => 678578cf786d3000011f9200
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Karen D.
                            [review] => My loved one has been to Manor Care 2 times and the 2nd time was the last!  She did not have her oxygen for a while  when she arrived because they could not find an oxygen machine. They ended up giving her an oxygen tank which ran out in 2 hours!!!!!  That was unacceptable!!! They take forever to answer the call light. Someone needs to be there 24/7.
                            [review_date] => 07-17-2016
                        )

                )

            [109] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91e9
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Jimalee2
                            [review] => When I first began the process of looking for a rehab facility, I didn't know where to start.  My only inclination was to find a center that was a reasonable distance from my house.  By the luck of the draw, I was offered a bed at ManorCare of Carrollwood.  It ended up being the best decision I could have made for my recovery process.  Having the right team behind me allowed me to exceed my goals and expectations.

The singe most important thing about my recovery was to improve my balance and be able to ambulate on my own or with an assisted device.  On the first day I was assessed by the rehab team at ManorCare it took three women to hold me up just to walk a step and a half.  As I got to know the therapists, I developed a personal relationship with them and we would laugh and joke at times.  All joking aside, I thoroughly enjoyed the professionalism the therapists displayed and I would not be where I am today without them.  I can now walk around the building everywhere with my walker and I am very excited to return home.  I would like to thank Sara and Shante who both made me feel that I needed to push myself more and more each day in order to make them proud.

I would also like to recognize the nursing team especially Rhonda, Betty and Heather.  I had a Diabetic Ulcer that was as big as a baseball and the nurses changed the bandage, cleaned it, and wrapped it back up on a daily basis.  Now my ulcer is completely gone and I don't have to wear a bandage anymore.  I don't usually like to give out 10's for any place but this center deserves a 10 out of 10.  I would highly recommend this facility.
                            [review_date] => 06-06-2016
                        )

                )

            [110] => stdClass Object
                (
                    [id] => 678578cf786d3000011f9201
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Amanda N Alvaro C.
                            [review] => 05/26/2016- i brought my grandmother to this facility thinking she would receive great care. she did not it takes 30+ mins to get a cna to respond to the call button. if a nurse is on cart duty then don't expect help untill they are done. jean r.n in the facility will not look you in the eyes when speaking she will completely ignore every request. cornelia t. lpn another nurse that will talk over you and will not listen. does not show compassion in this facility and you are treated as just a number. doreen the weekend supervisor was great, but once the weekend is up.. no help. i discharged my grandmother immediately after she was having severe chest pain, and since the nurse determined she was not ina ny respiratory distress there's nothing they could do, i called 911 and had her transported to hospital. i would not bring my dog back to this facility. terrible and recommended. tried to speak with upper management spoke with katherine roberts who pushed me off to krista, and krista will not return 1 phone call.... good luck and steer clear of this horrible place
                            [review_date] => 06-01-2016
                        )

                )

            [111] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f7
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Jose Camacho
                            [review] => 
                            [review_date] => 05-07-2016
                        )

                )

            [112] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91ea
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => jimmythomas
                            [review] => My father is currently a patient at ManorCare Health Services-Carrollwood. Just to start, my father has been at previous facilities which were below standards in patient care. Upon arrival to ManorCare Health Services-Carrollwood, my family and I have felt the care that is being given to my father is above our expectations. His Unit Manager Joan B, RN Laurie D, Speech Therapist Mayri T, Physical Therapist Anna, CNA Mark B and CNA Laura H should all be given 5 out of 5 stars for their tremendous effort in making my father’s stay pleasurable as well as his care. I am a former United States Marine and have seen my share of patient care and based on this, I would highly recommend ManorCare Health Services-Carrollwood from any other facility in the Tampa Bay Area! Excellent job!!!!
                            [review_date] => 04-12-2016
                        )

                )

            [113] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f8
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => Janet Acevedo
                            [review] => good service
                            [review_date] => 03-09-2016
                        )

                )

            [114] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83f9
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Diane Griffin
                            [review] => 
                            [review_date] => 03-07-2016
                        )

                )

            [115] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91eb
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Happy_daughter
                            [review] => My mother received excellent care while at ManorCare of Carrollwood! Her recovery was remarkable. The staff was very helpful and we were very pleased. There is nothing I would change. Thank you!
                            [review_date] => 02-22-2016
                        )

                )

            [116] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91ec
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => lwallace
                            [review] => The Nurses and Techs were good but the Social Worker was completely incompetent.  My Mom was in there back in May 2015 and the Social Worker back then arranged everything days in advance of her discharge.  We had the Medical Equipment in home the day before.  This time around we had a different Social Worker who happened to be the first ones boss which I find ridiculous because she was completely unprofessional.  She told my Mom on a Friday that she had to leave on the following Tuesday and then on Tuesday my Mom asked if she arranged her Home Health Care and she looked at her with a surprised look and said Oh are you leaving today?  The Nurse had the same reaction.   My Mom was like well you're the one who said I had to leave.  Then I called her multiple times that day to see why they dropped the ball and even had her paged and she was gone before I made it there to pick my Mom up.  The Medical Equipment company said they received their order at 5:15 and was told it was to be delivered that night.  The Home Health Services had not even been arranged.  It was a joke.  I am convinced they wanted my Mom out of there because she had a balance from the previous time.  The day before they told her she had to leave they called harassing me for a payment when I had just given them a $300 payment days earlier.  My Mom was in no condition to be discharged and they could care less and only made arrangements when I left a message threatening to report them to Elder Affairs.  I will never use this facility again and will tell everyone I know not to!
                            [review_date] => 12-01-2015
                        )

                )

            [117] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91ed
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => Carusoville
                            [review] => If I could give them NO stars I would. Within the 1st 3 hours my father was there he had a horrible fall. We were told that they can't prevent falls and if we wanted to hire someone to watch him, we could. My family decided to take turns watching him 24/7. When we first got there his room smelled like urine/feces/body order. His roommate smelled like a homeless man, he hadn't been bathed in weeks. I had to create a scene just to have the room cleaned and the urine and feces cleaned from bathroom floor.  After speaking with several staff members the room was cleaned, the roommate was bathed and his linens changed. I had to go out and by Lysol and cleaning products to disinfect. After being in the facility for less than 48 hours, my father had to be rushed to ER - after going to ManorCare to heal from a stroke, he now has brain swelling from the fall he had while in the care of ManorCare. No one there except the food service people and Ana the physical therapist really cared or showed any compassion. Every one else was cold and uncaring. Unless you want to stay with your loved one 24/7 to make sure they are not injured, in a clean and safe environment and that they are being attended to regularly, I would NOT recommend this hell hole. Appearances can be deceitful and they strive to make the halls look pristine but that's where it stops.
                            [review_date] => 10-03-2015
                        )

                )

            [118] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91ee
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => HowardH
                            [review] => My stay was all positive. I had ALOT of confidence in all my nurses. They were very competent. Anna and Amy were GREAT therapists. I enjoyed the food. The facilities were always clean. Randy and Iran were always helpful CNA's and had a great work ethic. Manor care was so great I came back for a second stay and would come back for a third if I ever needed them again!
                            [review_date] => 06-23-2015
                        )

                )

            [119] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91ef
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => Lord
                            [review] => PLEASE DO NOT choose thi facility for a loved one.  My mother was placed here for a little over 20 days and I cannot explain to you how her entire bottom áreas are covered with fungus and sores. She had not been bathed for two weeks and so I complained. Her meds that were to be given at 8 am no later than 9 were sometimes given after 11. That I'm aware of they missed a breakfast and they missed a meal (that I'm aware of). At night she would ring bell for nurse because she was soiled and they would tell her she wasn't so she'd go for hours with poop on her pamper. This happened alot . We'd complain and they would tell us they were investigating. NOTHING ever got better or done. We would hear about other patients complain about not being bathed. Other patients complaining about being kept on wheelchair for long periods of time and their bodies aching. DO NOT TAKE YOUR LOVED ONES HERE.
                            [review_date] => 06-11-2015
                        )

                )

            [120] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91f0
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => Mark3987
                            [review] => We witnessed first hand a resident yelling that he had to go to the bathroom for 20 minutes without anyone helping him. Then after he wet himself and the bed, the nurses were arguing over who would clean him up.  The facility also failed to submit orders to a nearby hospital for a medical procedure and then recommended we take our relative to the ER for the procedure ourselves. From our relatives brief stay we witnessed total incompetence. Please do not put your loved ones in this facility.
                            [review_date] => 06-06-2015
                        )

                )

            [121] => stdClass Object
                (
                    [id] => 678578cf786d3000011f9202
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Allen A.
                            [review] => I spent over two weeks at this facility and there were some GREAT staff members, but the  poor quality staff members, especially some of the nursing staff, brings down my rating to ONE STAR.  I couldn't help overhearing my roommate also having issues with his care and treatment.  Depending upon your nurse, there were numerous times when my treatments were not provided in a timely manner, some times up to 12  hours later than prescribed which endangered my health and recovery, totally unacceptable.

I also experienced times when I pushed the call button and they took over 30 minutes to respond, lucky for me I was not having a medical emergency at that, but they did respond within a few minutes when I did have a medical emergency, once again, this was dependent on different staff members that were working that day.  This was also one of the factors that caused me to seek another facility.

They do have internet access and Brighthouse cable service.  The place is clean and not a human warehouse as some of these places can be, but my experience,  as well as my roommate's has led me to move to another facility that I am much more pleased with! 

In closing, ENTER AT YOUR OWN RISK!!!
                            [review_date] => 10-16-2014
                        )

                )

            [122] => stdClass Object
                (
                    [id] => 678576b8786d3000011f83fa
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => stephanie ackerman
                            [review] => This place is not a place you want to be or have a family member in my husbands grandmother was here. they never cleaned her room for her until someone said something and it took 5 days her bathroom flooded they laid towels down but never cleaned the floor so she had silverfish all over her bathroom. most of the time they didn't have enough food to feed her and she would only have a buttered roll for dinner. they would just tell her to go to the bathroom in her bed because they are to lazy to help her to the bathroom also they made her sit for 51/2 hours in a chair in the hallway before they would let her go home they don't have enough of the thing that are needed to take care of the people there I warning  you now if you have family in there you might want to really look and see what's going on it not fare to the people that are there to suffer like my grandmother did this place is and insurance fraud they tried to get her to stay longer to me that sounds like more of a scam she didn't need to stay because she can get the same care at home
                            [review_date] => 08-24-2014
                        )

                )

            [123] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91f1
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 3
                            [reviewer] => Ron26
                            [review] => Manorcare Health Services wasn't as clean. There was a lot of commotion and activity going on. There were people running everywhere, patients winding about in the hall in wheelchairs. I just didn't get a good impression of it. The staff was good. I suppose the rooms were adequate. They weren't anything special.
                            [review_date] => 05-30-2014
                        )

                )

            [124] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91f2
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 4
                            [reviewer] => Lala1
                            [review] => My mom has been with Manor Care for about two months now.  The facility is nice and clean.  The staff is very open to work with me for my mother's care.  I am very pleased with them.  They have some difficulties dealing with the diet initially because she is vegetarian, but eventually they were able to work it out.  They also have a full dietary staff.
                            [review_date] => 06-29-2013
                        )

                )

            [125] => stdClass Object
                (
                    [id] => 678578ce786d3000011f91f3
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 4
                            [reviewer] => virtual reader
                            [review] => When visiting Manor Care Health Services I noticed that the parking was good and landscaping was nice.  When I walked into the facility I noticed that the residents were very busy either doing arts and crafts, watching television on the big screen tv and some were even on computers.  There is adequate space to visit with the residents either in their spacious rooms or in the many sitting areas.  There is also an outside area in which to visit.
The lunch when served looked very colorful and I noticed that the residents did seem to enjoy their meal.
As I toured the facility I noticed they had an on staff Nurse Practitioner and ample friendly staff.
When the residents were finished with their lunch I noticed that pet’s were brought into the facility to visit with the residents and many of the residents were ecstatic to visit with the pets.
After touring the entire facility I also noticed they have a beauty shop and barber shop for the residents,  therapeutic room, large activities department and the inside of the facility has ample pictures on the walls and the walls were very colorful and pleasing to look at.
                            [review_date] => 11-21-2011
                        )

                )

        )

)

REVIEWS

We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isn’t like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things aren’t that big of a deal . Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We won’t ever move Ron out of there. Since I last wrote this review , Ron has passed away, unfortunately. The staff was so kind to us, especially the administrator, Brian . He is the only adm I see always walking around talking with staff and family members . He is extremely approachable and personalable. We also spoke to jobeth the nursing supervisor , which is a refreshing change from the prior one . Sara , in social services was also very helpful as well as Dee. As soon as she saw us she gave my mom and me a big hug exspressing her sympathy . I wish I could remember all there names but Kathy the nurse on the floor was amazing with Ron as well as the activities assistant. She is always smiling, welcoming, and so so kind hearted Always a nice face to see in the building. Last but not least, the girls at the front desk, could not be kinder. There job looks easy but they have to multi task all the time. I learned from being there so often. And they do this with a smile on there face! We actually miss going up there daily, kinda felt like family !
LeeAnn Jackson
I loved the staff! Marketing, maintenance, nursing, food services, house cleaning & Management was phenomenal!
Ko Jo

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