Heroes Work Here

Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.

Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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COVID-19

In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.

Date of most recent confirmed infection of COVID-19

09/6/22

Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other

12-24-21

The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.

Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.

Learn More
Your Health is in Good Hands

We are taking initatives to keep our residents and staff safe.

See what we're doing



SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private/Semi Private Rooms

Admissions 7 Days per Week

Landscaped Grounds

Therapy up to 7 Days per Week

Activities

Rehabilitation Gym

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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wellmed Logo
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            [type] => reviews
            [id] => 38046450
            [attributes] => stdClass Object
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                    [review] => My mom was transferred to this facility after a fall last month. I do have a few concerns. My sister dropped off two pairs of pajamas for our mom. I went to the facility after my mom had been there for almost two weeks. There were no signs of pajamas in the room and my mom was wearing the same clothes she went in with. The only person who mentioned my mom needing more clothes was the lady who came in to fix her bed. No idea what happened to those pajamas, I can only assume they never made it to her room. My sister handed them to someone at the door. She didn't go in because of the Covid cases at the facility and she has a compromised immune system. Another concern is no one ever picks up the phone. Days went by without talking to my mom. She has severe Dementia and she wasn't able to call me. Some of the staff were nice/pleasant and others not so much. Shout out to nurse Cathy. She was the nicest person I came in contact with! She deserves a raise. Nurse Christian was nice. He put my mom on the phone. The girl who answers the phone, Sydney, went out of her way to try and connect me to someone. The first Social Worker was not helpful. The head nurse I dealt with the day I was there... a smile and a caring tone goes a long way when you have a loved one there. Overall I think some of the staff are good. I'm sure they took care of my mom. It seems they either need more staff for the amount of patients and some additional training on customer service is needed. Shout out to the ones who cared and remembered why they got into the field of health care! I hope the Director uses these reviews to take a deep dive into their day to day operations with the goal of improving their services.
                    [rating] => 3
                    [reviewer] => Vonda Roath
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2022-09-18
                    [review_time] => 
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                            [id] => 8104566
                            [user] => Tom O'Neill
                            [response] => Hello Vonda, thank you for your feedback and honest review of our Center based on your experience.  This review will help  us improve our Resident and Family interactions and w really we appreciate you taking the time to share it with us.
                            [status] => Posted
                            [response_date] => 2022-09-19 08:57:17
                        )

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            [type] => reviews
            [id] => 37922425
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                    [review] => My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent.  His sister, Anne, has been with him everyday.  James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff.  I came  to Tampa the last week of June 2022, and  am here again to visit my cousin for a week.  I stay all day and have had  ample opportunity to meet the staff and observe the rehab program and level of care give to patients.  I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz.  James has thrived under her expert and compassionate care.  James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her.  Finally, when the roommate left the facility,  Daisy was allowed to take care of James again, and I have seen him flourish since late June.  I was very happy to see Daisy.  According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's  remarks about Daisy.  Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.
                    [rating] => 5
                    [reviewer] => Rosemary McKillip
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                    [review_date] => 2022-08-04
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                            [id] => 8040558
                            [user] => Tom O'Neill
                            [response] => Hello Rosemary, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.  The team of health care professionals at Northdale Rehabilitation Center are very proud of the quality care provided to our Residents and their Family Members while on their Road to Recovery.
                            [status] => Posted
                            [response_date] => 2022-08-08 08:11:02
                        )

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            [type] => reviews
            [id] => 37900703
            [attributes] => stdClass Object
                (
                    [review] => My post/review for Northdale Rehab. Upon my fathers arrival which was on a weekend, it was like a ghost town with the worst staff. I have a list of naughty and nice. Lets jut say when the cats away the mice will play on the weekends. Some challenged me. I was disrespected by quite a few staff. I cant go on about everything that transpired. I found out within a few days of my father being at Northdale rehab that "Most" of the RN's are sent to the rehab from an outside agency. They don't know where supplies are kept or the patient needs.  They are all different each shift. They are cold, and unapproachable. They have LPN's administering medications. They also told me my father was receiving his medications as scheduled. I stayed all day almost every day for the 20 days of my fathers stay. We never met any doctor the entire time my father was there at the rehab. I asked for a neurology evaluation for my father. I was told that this is only done on Wednesdays. I was told by "Jennifer" the Supervising nurse that someone from the neurology office will call me to confirm what time they will come to see my father on the following Wednesday. I patiently waited the entire week for that phone call. . I told Jennifer a couple of days before that coming Wednesday, that the neurology office hasn't reached out to me as of so far.  She didn't really seemed to take my concern seriously.  I asked if I could call the neurology office to confirm that they are in fact coming on Wednesday, and what time they approximate the eval. for my Father. Jennifer said that's not how its done and wouldn't give me the phone number to contact the neurology office,  Wednesday morning I showed up at 9:00 am to see my father and to be there when the Neurologist would come to evaluate my father. My phone rang about 9:15. It  was the neuro, office calling me to ask me a plethora of questions about my father. I went to a quiet room to answer 30 minutes of questions. When I returned to my fathers room after the receptionist and I spoke I returned to find out that the RN/ARNP came in to evaluate my father and then left. I was appalled.

#1- That I wasn't told that the eval. was in progress.
#2- Why wasn't a neurologist evaluating my father?
#3- Why didn't someone from Neuro. call me several days before to get the information that we necessary about my father?

This was all done improperly. This is my Father, This is a very serious health assessment that I asked to be present for and Jennifer was fully aware.

I spoke with "Mike" about how disrespectful some of the staff are to me all because I'm advocating for my father. He said he will start the paperwork immediately for a grievance. I waited to see how long it would take for Mike to address the paperwork for the grievance. In the 20 days that my father was there, Mike never approached me to follow through. (I did see Mike several times in the hallways of the rehab.) Shame on him. Shame on Jennifer for not giving me the respect that my father and I deserved.

One positive thing about the facility O/T, P/T & S/T were fantastic.

I was definitely looked at as a bother to most. I felt most disrespected by the CNA "Daisy". She talked to me very rude and talked about me while I was standing by nurses station.
obviously she has anger issues and shouldn't be working with human beings. I'm calling out specific names because these leaders are not compassionate. This is a sensitive time for the families. No empathy, or compassion. I give Northdale Rebab. 2*.
                    [rating] => 2
                    [reviewer] => Jeanna
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                    [review_date] => 2022-07-30
                    [review_time] => 
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                            [user] => Tom O'Neill
                            [response] => Dear Jeanna, we're so sorry to hear about your experience. We would like to know more, to help resolve the situation. Please let us know how we can contact you: http://reviews.wearekymera.com/37900703/i or if you like please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenience.
                            [status] => Posted
                            [response_date] => 2022-08-03 17:55:39
                        )

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            [id] => 36169952
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                    [review] => This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
                    [rating] => 5
                    [reviewer] => Taylor Holt
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://business.google.com
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                    [review_date] => 2022-04-13
                    [review_time] => 
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                            [Review Text Prior To Apr 13, 2022] => This building is filled with positivity , great programs and a team full of truely caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
                        )

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            [id] => 37493347
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                    [review] => FIVE STARS. No place is perfect but to me the most important thing is the staff, the medical assistance, RNs, CNAs, doctors, physical therapists, etc. And because of them I rate this place 5 stars.
These people actually CARE. They periodically stop by my room, stick their head in and ask, is there anything I can get for you? Is there anything you need?
They are PROACTIVE in their care. I don’t see bad or sassy attitudes as I did in the previous place I stayed. They smile, they’re friendly, and they beam when I tell them I give this place 5 stars and the personnel 5 stars.
This place isn’t new and the food is ok. But If you need rehabilitation this one beats any others I’ve heard about and night and day over the nightmare other one I stayed in.
Thank you Northdale Rehabilitation Center. 
                    [rating] => 5
                    [reviewer] => Susanna Madden
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                    [review_date] => 2022-04-01
                    [review_time] => 
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                            [id] => 7878271
                            [user] => Tom O'Neill
                            [response] => This is great news! We're so happy to know that you had a good experience.
                            [status] => Posted
                            [response_date] => 2022-04-05 10:56:26
                        )

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    [5] => stdClass Object
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            [type] => reviews
            [id] => 37230589
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                    [review] => My wife has been here for six months. We have never had a problem with the staff.  The nurses, cna's, office staff are wonderful.  Wish I could give more than a 5 star rating.  Rooms and hallways are very clean, security is excellent.  This is the third rehab center we have been in this year and beats all the others hands down.
                    [rating] => 5
                    [reviewer] => H.D. White
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://business.google.com
                    [share_url] => https://go.reviewpush.com/r/v/37230589
                    [more_info_url] => https://go.reviewpush.com/i/37230589
                    [review_date] => 2022-01-13
                    [review_time] => 
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                            [id] => 7780870
                            [user] => Tom O'Neill
                            [response] => Hello H.D., thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2022-01-13 14:27:36
                        )

                )

        )

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            [type] => reviews
            [id] => 37179770
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                    [review] => My mother was in Northdale Rehab and suffered a terrible fall, she looked like someone used a baseball bat on her face and arms. When I arrived at the hospital I was so upset.   She swears someone pushed her out of the bed, they say she fell out of the bed.  It was horrible.  The food there is the worst.   Do not put any family member there!
                    [rating] => 1
                    [reviewer] => Deborah Curler
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://business.google.com
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                    [more_info_url] => https://go.reviewpush.com/i/37179770
                    [review_date] => 2021-12-22
                    [review_time] => 
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                            [id] => 7759895
                            [user] => Tom O'Neill
                            [response] => Hello Deborah, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37179770/i
                            [status] => Posted
                            [response_date] => 2021-12-24 10:27:13
                        )

                )

        )

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            [type] => reviews
            [id] => 37095417
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                    [review] => Very disappointed.  My 86 year old parent fell  and was transported here from the hospital.    I approved as i read several good reviews.  Very unorganized and very overworked staff.  I was told by one person to come and review and sign documents.  Took off work to go sign and then told that there were no documents to  sign.   The nurses etc on the floor were nice but again overworked.   They only received 2 meals some of the days and most of the food looked and tasted horrible. When taking care of people that cannot help themselves  you would think that they would staff appropriately. Physical therapy very limited.  A walk around the room and some very limited exercises.  I took her home as all she was doing was laying in bed.
                    [rating] => 2
                    [reviewer] => Mary Cardinale
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-11-30
                    [review_time] => 
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                            [id] => 7720816
                            [user] => Tom O'Neill
                            [response] => Hello Mary, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37095417/i
                            [status] => Posted
                            [response_date] => 2021-12-02 08:59:48
                        )

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        )

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            [type] => reviews
            [id] => 36898278
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                    [review] => This place I horrible to keep patien and nasty floor everything and the nurse you call the station and never answer the phone not recommender to nobidy
                    [rating] => 1
                    [reviewer] => Janet Acevedo
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-10-10
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                            [id] => 7628417
                            [user] => Tom O'Neill
                            [response] => Hello Janet, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36898278/i
                            [status] => Posted
                            [response_date] => 2021-10-11 08:34:51
                        )

                )

        )

    [9] => stdClass Object
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            [type] => reviews
            [id] => 36696394
            [attributes] => stdClass Object
                (
                    [review] => 
                    [rating] => 5
                    [reviewer] => licely nunez
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                    [review_date] => 2021-09-07
                    [review_time] => 
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                            [id] => 7537739
                            [user] => Tom O'Neill
                            [response] => We are glad you enjoyed your experience at Northdale Rehabilitation Center. We're here for you any time!
                            [status] => Posted
                            [response_date] => 2021-09-10 08:48:33
                        )

                )

        )

    [10] => stdClass Object
        (
            [type] => reviews
            [id] => 36627886
            [attributes] => stdClass Object
                (
                    [review] => Northdale is a horrible place to place a loved one!  After a few days I wanted to have my mom transferred to a safer and kinder facility and after I talked about transferring my mom said they made her sit up by the nurses desk because she had been a bad girl.  Once I did make arrangements to have her transfer she was exposed to Covid19 and had to quarantine for 10 days before she could transfer.  Everyday I went to see her she was so unhappy and I worried about them not taking care of my mother.  On a Wednesday night at 11:22pm someone one called from the nursing staff to tell me they had accidently bumped my mom's knee in the shower.  Who showers patients at that hour? My mom ended up getting pneumonia while she was there and then finally transferred to the hospital after the bumping of my mom's knee incident.  She had to see a wound nurse for her injury.  DO NOT TAKE YOUR LOVED ONE TO NORTHDALE!
                    [rating] => 1
                    [reviewer] => Amy Adelman
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
                    [respond_url] => https://business.google.com
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                    [review_date] => 2021-08-19
                    [review_time] => 
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                            [id] => 7501988
                            [user] => Tom O'Neill
                            [response] => Hello Amy, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36627886/i
                            [status] => Posted
                            [response_date] => 2021-08-19 14:43:37
                        )

                )

        )

    [11] => stdClass Object
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            [type] => reviews
            [id] => 36402374
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                    [review] => Worse place to take your loved one. Nurses and CNA do not respond to emergency calls from patients. My 91 years old mother was left sitting on her waste for several hours. On another occasion she tried calling the nurse several times because she had difficulty breathing and no one responded she called my sister at 3am and my sister called the nurse several times until she made contact. My mother was then transported to the hospital where she had to stay for 2 weeks. Messages were left to Mr.Taylor the manager and said he was going to do something about it and I'm still waiting for his respond. Eventually we had to take my mother out of this dump  place for her own safety. Do not go to this place they need to be closed.
                    [rating] => 1
                    [reviewer] => DINO Dinosaur
                    [review_url] => https://maps.google.com/?cid=2036221448027369247
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                            [user] => Tom O'Neill
                            [response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/36402374/i
                            [status] => Posted
                            [response_date] => 2021-07-07 15:48:37
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                    [review] => 
                    [rating] => 5
                    [reviewer] => flo santino
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                    [review_date] => 2021-06-22
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                            [user] => Tom O'Neill
                            [response] => We are glad you enjoyed your experience at Northdale Rehabilitation Center. We're here for you any time!
                            [status] => Posted
                            [response_date] => 2021-06-29 09:28:29
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                    [review] => This is a beautiful facility, nice large rooms, responsive staff and great therapy. I sent someone to stay for short term rehab and all I’m hearing is great things about the place! If your looking for a facility I recommend you swing by and ask for a tour you will be impressed!
                    [rating] => 5
                    [reviewer] => KC O
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                            [user] => Tom O'Neill
                            [response] => Hello KC, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
                            [status] => Posted
                            [response_date] => 2021-06-11 14:39:14
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                    [review] => Excellent center, staff is loving and caring towards your loved one. They keep you informed and updated on the care. If there is any issue you can address it with the leadership team and they will rectify it in a timely manner. Highly recommended.
                    [rating] => 5
                    [reviewer] => Anali Dishmey
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                    [review_date] => 2021-06-09
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                    [review] => This place is terrible. I had to take my friend out so she could get care at an emergency center when she was neglected with a terrible earache. The food is terrible. The staff are rude.
                    [rating] => 1
                    [reviewer] => Nina Brown
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                            [response] => Hello Nina, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36254117/i
                            [status] => Posted
                            [response_date] => 2021-06-10 09:20:34
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                    [review] => Rehab is GREAT!!! Food is atrocious. I did lose weight while there and had to order out. Most of the staff is caring except for MS. P. She left lady asleep in the hall slumped over when she was notified about the poor lady she said that where she needed to be.
                    [rating] => 2
                    [reviewer] => Sharon Niblack
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                    [review_date] => 2019-12-30
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                    [review] => We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!
                    [rating] => 5
                    [reviewer] => Ami Wolvez
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                    [review_date] => 2019-11-27
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                    [review] => I will never recommend letting a family member go there. My mom got worse being there. No one seems to know much here
                    [rating] => 1
                    [reviewer] => Total Plumbing Solutions
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                    [review_date] => 2019-11-01
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                    [review] => Idk staff sum nice sum rude
                    [rating] => 3
                    [reviewer] => Brian Gardner
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                    [review_date] => 2019-09-28
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                    [review] => Wonderful place!  Great employees super fantastic therapy
                    [rating] => 5
                    [reviewer] => Hailey D
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                    [review_date] => 2019-07-05
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                    [review] => Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.
                    [rating] => 5
                    [reviewer] => Mark Vest
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                    [review_date] => 2019-05-23
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                    [review] => 
                    [rating] => 4
                    [reviewer] => L Welch
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                    [review_date] => 2019-05-22
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                    [review] => 
                    [rating] => 5
                    [reviewer] => William Edwards
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                    [review_date] => 2019-05-22
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    [24] => stdClass Object
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                    [review] => Beautiful Skilled Nursing and Rehabilitation Center. I highly recommend you stop by for a tour if you are looking for a caring team to provide 24-hour nursing services for your family member.
                    [rating] => 5
                    [reviewer] => Tom O'Neill
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                    [review_date] => 2019-02-18
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                    [review] => I've worked for Northdale Rehab (formerly known as ManorCare of Carrollwood) for almost two years.  I was initially introduced to this center as a four month intern prior to this.  Once my internship was over, I decided to stay on as an employee when I was offered a position in the Admissions department.  I decided to remain here because I was so impressed with the positive outcomes demonstrated by the internal rehab team that works hard to get patients back to their home environment.  If returning home is your goal, this is the place to be!
                    [rating] => 5
                    [reviewer] => Marissa Mumblow
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                    [review_date] => 2019-02-13
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                    [review] => I recently toured this friendly facility and was pleasantly surprised by how clean it was.  The Team consists of professional, knowledgeable, and compassionate health care workers who really pay attention to the little details related to care management.  I strongly recommend this facility for short term rehab, long term care and for employment opportunities.  I rate this facility FIVE STAR!!!
                    [rating] => 5
                    [reviewer] => Monica Greenlaw
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                    [review_date] => 2019-01-30
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                    [review] => Terrible
                    [rating] => 1
                    [reviewer] => happy Clements
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                    [review_date] => 2018-12-16
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                    [review] => The employees are terrific.  I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else  KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.
                    [rating] => 5
                    [reviewer] => Johnnie Jennings
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                    [review_date] => 2018-08-17
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                    [review] => Hello My name is Nicole and my mom was taken excellent care there at Manor Care
                    [rating] => 5
                    [reviewer] => KIRK MINTNER
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                    [review_date] => 2018-06-11
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                    [review] => Take back my last comment about manor care.
                    [rating] => 3
                    [reviewer] => Susan Sampson
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                    [review_date] => 2018-05-13
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                    [review] => 
                    [rating] => 5
                    [reviewer] => kinjal patel
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                    [review_date] => 2018-05-03
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            [type] => reviews
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                    [review] => I went to visit someone here, Very odd place.  After 6pm you have to walk around the side of the building through some fence and gate, and then punch a code into the door to get in, none of this posted.  Someone had to stop their car and tell me out the window how to do it.

And then as I was leaving, I wanted to use the restroom real quick, they directed me down a couple hallways to a set of doors that had the restroom sign, but weren't labeled which one was which, and both were locked.  I gave up and left.
                    [rating] => 3
                    [reviewer] => Nick Lash
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                    [review_date] => 2018-04-17
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                    [review] => My mother-in-law has been at Manorcare of Carrollwood for two years. She came here after suffering a hip fracture at another facility .  She also suffers from Alzheimer's disease and is not easy to take care of.  The staff at Manorcare have taken excellent care of her. Everyone walking by stops to talk to her and give her a hug, which she really enjoys.  They were prepared for Hurricane Irma and had boarded windows and hundreds of jugs of water just in case.  They never lost power and had extra staff on hand.They were well prepared for the storm and we felt she would be safe under her care.
                    [rating] => 5
                    [reviewer] => Susan Groner
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                    [review_date] => 2017-09-15
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            [id] => 36169963
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                    [review] => This facility is filled with an abundance of under-qualified staff and your loved ones will obtain minimal attention. My grandmother was recommended this facility by St. Joseph's Hospital after a brief stay in the hospital due to a leg infection. Within a week at this facility, my grandmother started to develop an infection in her liver. The infection caused my grandmother to become sleepy 24/7 and that was the first sign something was not normal. This facility of sheep continued to say my grandmother was just tired and needed rest. A "nurse" even had the audacity to claim she knew my grandmother better than I did. This nurse tried to walk my grandmother while I was not there and made my grandmother fall. My grandmother could barely stay awake, so she fell and the skin on her arm was ripped off by the nurse trying to hold her up. If I hadn't called 911 to rush my grandmother to the hospital, she would have surely died in MANORCARE where nobody CARES. DO NOT TRUST THIS HELL HOLE WITH YOUR LOVED ONES. Unless you want them to die in horrible hands.
                    [rating] => 1
                    [reviewer] => LORDUNIKRON
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                    [review_date] => 2017-09-13
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                    [review] => The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person.

The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there
Menu is.
I quess you cannot have everything.
                    [rating] => 4
                    [reviewer] => Rocco Jacobazzi
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                    [review_date] => 2017-08-13
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                    [review] => Overall, the staff is excellent. Always pleasant and accommodating.  Therapy staff knowledgeable and kind. The food is good and varied.
                    [rating] => 5
                    [reviewer] => Carol Fernandez
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                    [review_date] => 2017-07-23
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                    [review] => Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....
                    [rating] => 5
                    [reviewer] => Karin Vess
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                    [review_date] => 2017-07-06
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                    [review] => 
                    [rating] => 4
                    [reviewer] => Bryan Sullivan
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                    [review_date] => 2017-05-01
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                    [review] => So so
                    [rating] => 3
                    [reviewer] => Joseph Lamberger Jr.
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                    [review_date] => 2017-03-02
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                    [review] => Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy  was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤
                    [rating] => 5
                    [reviewer] => LeeAnn Peach
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                    [review_date] => 2016-12-17
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                    [review] => I feel my brother was discriminated against by the mediator "Sam."  She is the go between who told them my brother needed "long term care" however, when we spoke, it was clear he was short term rehab only.  She twisted the words saying "well at some point in time he will need long term care" What does that have to do with now?  She absolutely lied to me then tried to cover it up.  I am writing to medicare/medicaid.  No one has the right to make a decision for someone or make a story up about someone.  I'm calling her manager as well.   I'm glad he won't be going there after all.
                    [rating] => 1
                    [reviewer] => BC
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                    [review_date] => 2016-09-13
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                    [review] => 
                    [rating] => 1
                    [reviewer] => LORAINE MORTELLARO
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                    [review_date] => 2016-08-29
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Jose Camacho
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                    [review_date] => 2016-05-07
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                    [review] => servicio bueno
                    [rating] => 4
                    [reviewer] => Janet Acevedo
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                    [review_date] => 2016-03-09
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                            [Review Text Prior To Jun 2, 2021] => (Translated by Google) good service

(Original)
servicio bueno
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Diane Griffin
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                    [review_date] => 2016-03-06
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                    [review] => This place is not a place you want to be or have a family member in my husbands grandmother was here. they never cleaned her room for her until someone said something and it took 5 days her bathroom flooded they laid towels down but never cleaned the floor so she had silverfish all over her bathroom. most of the time they didn't have enough food to feed her and she would only have a buttered roll for dinner. they would just tell her to go to the bathroom in her bed because they are to lazy to help her to the bathroom also they made her sit for 51/2 hours in a chair in the hallway before they would let her go home they don't have enough of the thing that are needed to take care of the people there I warning  you now if you have family in there you might want to really look and see what's going on it not fare to the people that are there to suffer like my grandmother did this place is and insurance fraud they tried to get her to stay longer to me that sounds like more of a scam she didn't need to stay because she can get the same care at home
                    [rating] => 1
                    [reviewer] => stephanie ackerman
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                    [review_date] => 2014-08-24
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REVIEWS

My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent. His sister, Anne, has been with him everyday. James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff. I came to Tampa the last week of June 2022, and am here again to visit my cousin for a week. I stay all day and have had ample opportunity to meet the staff and observe the rehab program and level of care give to patients. I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz. James has thrived under her expert and compassionate care. James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her. Finally, when the roommate left the facility, Daisy was allowed to take care of James again, and I have seen him flourish since late June. I was very happy to see Daisy. According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's remarks about Daisy. Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.
Rosemary McKillip
This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
Taylor Holt

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