All Reviews

Bala & Debra are amazing.I have been staying at Northdale nursing home and they have been wonderful from the nurses to PT and OT to the business office. I mean, I can’t name anyone that you know I would not recommend I mean this place is wonderful so if you need to go to a place like this, please consider Northdale.

My sister Yvonne Bass has recently started her residence at Northdale, we have already been so pleased with all the services and care they have given our sister and all the patients. The Family Harvest with family and friends was a great success. Thanks for all you do❤️

Great care, great food and Pt and Ot work you out! Enjoyed(mostly) my rehab stay

My mother has been here for about 2 years. This has been one of the best places she has ever been. The staff are friendly and they more importantly, they care. I would highly recommend this location as when there are any issues (there have been few); they work quickly to fix.

My mom has been at Northdale Rehab for 5 years now and they take great care of her. The staff is always friendly and caring. I'm so happy that I found a caring and safe place for her.

Awesome facility! Great for loved ones and awesome staff :)

Everyone is great ..helpful..friendly..really helping me and all others get better and with smiles and some jokes.

My mom was a resident for 2 1/2 years as she was in final stages of Alzheimer disease. Northdale is not shiny new and fancy, but she received the best care there hands down. Other nursing homes and assisted living facilities will try to sell you with private rooms and pretty common areas, but it is the staff that really matters. At Northdale, my mother was consistently cared for by kind professionals. I visited at different times and never found her alone or unclean or neglected. She was treated like a human being who mattered. Words cannot express my sincere appreciation to the Northdale staff - Mercedes, Kathy, Chris - please forgive me to not be able to name everyone. Thank you from our family. You made a difference.

Debra & Angela E. Front staff . My mom is here and everyone make me feel like home. I am very Happy with my mom results!

Debra and staff very please with checking in my mother and Brian is a very nice leader!

Debra & staff I am very happy and my mother is well taken care of. Very clean center

Debra and center such a great place and positive vibes, I’ve never seen so many Happy patients and staff 💕

This is the BEST!!!! Like the food and activities!

My grandma is in the rehab center here .My family is very happy with her care .The staff is amazing from nurses , all CNA s(esp.Chyna ❤️),OT (Tyrone is the best ) ,PT and all the rest of the staff including kitchen .My grandma has been enjoying the food as well.Thank you for taking care of her she is very precious to us all .Thanks again and keep up the great work .

Debra is amazing at the front desk at Northdale REHAB!! Very friendly and loving person. I feel as though she is an asset to this company. I would love to see her advance in the company. I just love her spirit.

Debra the Front desk receptionist is very professional. She’s very friendly very courteous makes you feel welcome. She always ask how the patient is doing.

My sister, Karen, needed rehab after knee surgery. Lauren, Her therapist did excellent job, pushing Sissy's (karen's) limits and assuring she got the best use out of her knee afterwards. Food was surprisingly good. Not what I thought "institution" food wud be. And an older lady, Rae, made sure my dietary needs were met. My sister enjoyed most of what she was served. ( she doesnt like to eat many vegetables) lol. But said the food was really good. Sara in Social Services helped w Karen's discharge. Very pleased over all. Thank you guys

So happy with the care my aunt received here. The staff were kind and considerate and treated my aunt with so much respect. Rae in Culinary was so helpful and came up with some great ideas for a finicky eater

My mother in law went to Northdale Rehab following a hospital stay. As she will now need long term care we decided for her to stay at Northdale. The staff is professional, courteous, and kindly follow up on our questions and requests. I would suggest anyone in need of care to visit Northdale and see how caring the staff can be.

Northdale is a great place for you or your family member to stay. We have a wonderful and competent nursing department, an active rehab program, the food is great and there is always something new and refreshing added to the menu, activites are fun, interactive and inclusive. Northdale's management team works together to meet the needs of you and/or your loved ones. Come on in, we would love to meet you.

Very kind and loving staff from office personnel to certified nurses to nutrition to housekeeping. They are always looking out for the best for each patient.

I found this facility awesome since my wife's been here for 5 months or more. They have really taken care of her all her needs and being taken care of her care is great. Has wonderful nurses. Wonderful staff! Sincerely, John freeze

Rae es una persona excelente su atención muy humana Dios la bendiga lo único es que deberían no por mi sino por mi esposo que dice que está cansado de lo mismo y a veces no come pero lo demás de la atención de los que pasan la co.ida a la habitación son amables y de Camila una niña que vende este nursing Home por su exelente atención.

⭐️⭐️⭐️⭐️⭐️ I stayed at this facility over a year ago.. I had serious back surgery.I had 4 bones removed in my lumbar, I needed physical therapy & help getting back on my feet.. I stayed there a few weeks. Everyone that entered my room helped me one way or another. These are the names of some of the people that I remember helping me kindly, Professionally, Carefully, and some that Prayed with me & over me. I want to thank them with all my heart... I sincerely believe if it wasn't for these people I wouldn't be able to get my second surgery with hardware, rods & screws to secure my back and i'm walking and enjoying life now.. Thank you so much " Morgan, Monica, Lorraine, Riven. Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey, and a Sincere special thanks to Lloyd & Kelly the Physical Therapists. They worked with me so much and help me to get up on my feet with confidence.. Thank you everyone.. Guess what? I just brought my mother angela montevecchi here for her rehabilitation after her heart procedure..she is so lucky to have Lloyd I requested, helping her!!! I'm so happy!! Is great people here! I just met Debra the front desk receptionist & hostess..9-17-25 she is so welcoming & has such a sweet personally.. She will make your day❤️

So I went to this rehab center today to go see my mom cuz she been at the rehab center for a while and a lot of things changed there. The reception has changed. The more security changed more friendly and it smelt really good. I'm not saying it didn't smell good but it was just a different smell. The lady Ms. Deborah that was at the front. That's very very nice. She was so nice and just so genuine and I'm happy that they doing things differently now.

Staff treats me well, they are always helping me with my needs. I enjoy living here. Rae in dietary helps me get the foods I like, activies are fun and interactive. Nursing takes care of all my medical needs.

Enjoy the staff and activities as well as the food Dee is wonderful Liz and Rae are always helpful

last week I was helped tremendously by a very professional lady named Debra

Wonderful experience. The staff is so kind. Ms. Deborah at the front is so welcoming!

Exceptional Care and Leadership at Northdale Rehabilitation Center I recently had a care meeting at Northdale Rehabilitation Center to discuss my father's care, and the experience truly exceeded all of my expectations. Due to a scheduling misunderstanding, I arrived on a different date than originally planned. However, when this was brought to the attention of Brian McCoy, the Administrator, he immediately stepped in with genuine concern and professionalism. Without hesitation, he said, “The family member is here now—we’ll assemble the team.” And he did exactly that. In a matter of minutes, I was sitting in a conference room with an incredible group of professionals, including: Brian McCoy – Administrator Rae Jones – Dietary Elizabeth Curtner – Activities Wanda – Finance Cean Duckworth – Unit Manager Pauline Hawkins – Social Services Every member of this team was highly professional, knowledgeable, and deeply engaged in discussing my father’s care. What impressed me the most was how Brian facilitated the conversation. As I brought up concerns or asked questions, he immediately turned to the appropriate team member to dive deeper and uncover ways to improve my father's experience. It wasn’t just about answering questions—it was about taking meaningful action. Brian emphasized multiple times that “we are an extension of your family,” and I can honestly say I felt that. His leadership is clearly rooted in compassion, and it’s evident that the entire team shares this same vision. Rae and Liz were absolutely wonderful—they shared insightful updates about my father’s care and made thoughtful recommendations. Their energy, warmth, and genuine concern were evident and appreciated. Cean Duckworth offered valuable suggestions and clearly knows my father well, which spoke volumes about his commitment to building strong relationships with the residents. Pauline Hawkins wasted no time initiating referrals for dental, vision, and hearing evaluations and followed up promptly. Her responsiveness was incredibly reassuring. Wanda, who handled the financial aspects, was equally impressive. She explained parts of my father's account that I wasn’t aware of, which will ultimately enhance his overall experience at the center. I walked away from the meeting with a deep sense of trust and appreciation. The coordination, care, and communication at Northdale Rehabilitation Center are truly outstanding. I highly recommend that every family schedule a meeting with the leadership team. It genuinely takes a village—and this team has the heart, knowledge, and dedication to provide exceptional care for your loved one. From what I observed, Brian leads by example, and the entire team is clearly united in their mission to deliver personalized, compassionate care. I’m grateful for their support and proud to have my father in their care.

Love the food and love the staff!

Staff is excellent. Kitchen is excellent!

I was in this place for a few weeks and i should be there still and i would be if my ins. Had not ran out also Medicare and medcaid so I am home and getting what ever i should from the government but if I hadn't been in northdale I would never be able to do anything for myself now that I am doing if i would ever have to do this again or tell a person about a rehabilitation center it would be northdale I would say go to the Best and the food is good also you can get what you need not b... S THANK YOU ALL. MS, WENDEHAMILTON

The staff here are very positive and helpful. My husband is well taken care of. It gives me such peace of mind.

I would like to take a moment to recognize Northdale rehab. Every time I visit the facility it is clean, staff and residents are always smiling. I've sat in on a couple activities there and I have to say the residents really have fun and are engaged. Liz and her team do a wonderful job. They have a Facebook page filled with residents and staff having a great day. The rest of the team show great care with the residents as well. Thank you Northdale for the great care.

My grandma has been a resident for few months and our family has been very pleased with the care they've received. Sarah from social services has been incredibly professional. always take the time to answer my questions and address any concerns I have. I've noticed how patients kind they are with all residents, even during the day when visiting The CNAs are incredibly patient and happy with their jobs the building is spotless and the lady at the front desk always greets us with a smile

The director and staff really does a really outstanding job with my husband and I’m so forever great because it’s really nerve racking when you got to have someone whom you don’t know. To care for your loved one. I really thank you’ll so much.

We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isn’t like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things aren’t that big of a deal . Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We won’t ever move Ron out of there. Since I last wrote this review , Ron has passed away, unfortunately. The staff was so kind to us, especially the administrator, Brian . He is the only adm I see always walking around talking with staff and family members . He is extremely approachable and personalable. We also spoke to jobeth the nursing supervisor , which is a refreshing change from the prior one . Sara , in social services was also very helpful as well as Dee. As soon as she saw us she gave my mom and me a big hug exspressing her sympathy . I wish I could remember all there names but Kathy the nurse on the floor was amazing with Ron as well as the activities assistant. She is always smiling, welcoming, and so so kind hearted Always a nice face to see in the building. Last but not least, the girls at the front desk, could not be kinder. There job looks easy but they have to multi task all the time. I learned from being there so often. And they do this with a smile on there face! We actually miss going up there daily, kinda felt like family !

I loved the staff! Marketing, maintenance, nursing, food services, house cleaning & Management was phenomenal!

Everyone was nice they treated people well

Lilly😍😍

Great service gave us food and everything thank yall soo much

A really nice place to feel at home

lily at the front desk was nice and cool

shoutout to the lady in the pink scrubs she’s very nice 😇

This is by far the best nursing and rehab center I’ve ever visited! As someone who frequents multiple nursing homes every week in my profession, I can confidently say this facility stands out above the rest. Not only is it impeccably clean, but the staff is incredibly happy, helpful, and always professional. Their manners and dedication shine through in the exceptional care they provide to patients. Everything is well-organized, and the attention to detail is unmatched. Highly recommend!

NorthDale Rehabilitation Center is the place to take your Love ones. The Entire Management Team is Awesome. Also, The Facility is very clean and the Employees are very professional and pleasant. I Recommend this place.

Great place and highly recommend it to everyone!

My Dad is here now. Staff is great. He always looks clean when I visit. The woman that changes him is very nice as well as his physical therapist!

My mom stayed at Northdale twice recently for rehab. It's clean and, for the most part, managed extremely well. Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience. The nurses, PT, and OT staff are excellent. And the CNAs are very hard working! The activities are also great. The other night, they hosted a wonderful dinner for patients and family members. Sara Walsh, Discharge Planner, went "above and beyond" in (5) attempts to get Medicare to approve a hospital bed for my mom when she returned to her ALF, and even faxed some additional vaccine records to her ALF at my request. Thank you Sara!!!

I was a little skeptical at first, but there is no wonder they are rated one of the best in the USA. They took care of my family and went above and beyond to ensure that every need was met. I wont consider anywhere else but Northdale!

Staff was very nice 10 out 10

I’m currently a patient here for rehab. All the staff are vey kind and the therapy is outstanding.

My husband is a patient there and the therapy and nursing care is outstanding

My 90 year old father spent 5 weeks at Norhdale and the staff there were INCREDIBLE. The facility was clean and atmosphere was bright and cheerful. From his nurse Nicole to Melissa to Jennifer I cannot express how wonderful they were to my Dad. A special shout out to the Social Services Manager Sarah. She was AMAZING not only with my dad but helping me maneuver thru what was a very overwhelming process for me. Her compassion will never be forgotten. Sadly he passed away last week. I would recommend Northdale to ANYONE who needs skilled nursing care for a loved one. They genuinely treated my Dad as if he was theirs.

They have a very kind and helpful staff. There were also daily activities for patients which was nice. I was very apprehensive about coming here but it was pretty nice. A staff member even loaned me a phone charger when I found out I hadn’t packed mine. Everyone was really great.

The staff are concerned for the well-being of the patients. They make sure the patients' needs are met. A shoutout for nurses- Jennifer, Cristian, and Wanda, CNAs- Melcah, Amanda and Megan and Rehab folks- Kelly, Lloyd, and Stacy.Special thanks to Nicole.

I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.

My mother-in-law stayed at Northdale Rehab for 7 weeks. This Facility was spectacular! Everyone there was so friendly and nice. They made my mother-in-laws stay very nice. I highly recommend this rehab for anyone who needs that type of place. Juanita

I am currently a patient here and have been the last 5 months due to health issues and I have received PHENOMENAL care by the most caring, loving, and attentive staff that goes above and beyond to not only see to their patients physical needs but go the extra mile to do what it takes to support their emotional needs as well. They love what they do and it shows in their hard work! Everyone knows me by name, never passes by me without a smile, hello, how are you, and usually a hug. I am always clean and yes, sometimes it takes time to get the call light answered, but let's be REAL honest! Emergencies happen and there is a medium to high patient/CNA ratio in ANY facility!! However, I've waited more than 2 and 3 hours in several other facilities. I will admit, the food is not the best, but I'm an extremely picky eater, so you can take that with a grain of salt.

Desean is amazing..my moms been here for about 2 weeks and he’s been so helpful every step of the way with ALL of my questions, being so patient with my mom, and just overall helping in every way! THANK YOU! It’s so comforting to know she’s in good hands!!

Great place to care for your loved one. Great staff!

Great staff that is willing to listen to the needs of patients

Great people taking care of your loved ones!!💚💜

The Northde rehab center is a place zI highly recommend. They are kind and give good consistent care to the patients. The place is clean and does not smell. The nurses are well qualified and careful with your medicine. They seem to hire enough kind help that your needs are reasonably taken care of. The food is more like home cooking and usually good.It is a nice place. Patricia Woodroffe

Nicest facility in Tampa Bay

My Mom has been at Northdale since Sept. 2022 and all I can say to everyone at Northdale is THANK YOU!!! Everyone has been so kind, so supportive. My mother could not be in better hands. Everyone from top to bottom has treated her as if she was their own family. I Love and appreciate everyone there. THANK YOU. I can go into more detail and point everyone out to a person but I'd run out of space.

My father was transferred to Northdale Rehabilitation from the hospital. He has received excellent service. The staff has been amazing, they have all made my dad feel safe and nurtured. They have been on point with his care and because of this my dad has made great progress. Thank you all for everything you do! God bless you!

My mother has been resident for 3 months now. First in rehabilitation and now in long term care. The facility is clean and staff is very friendly.Marion Vasquez in the administration has been very helpful from the beginning and is a true asset to the organization there. I'm truly blessed to find this place for my mother.

My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her. Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person. LATECIA the receptionist who always greet you with her lovely smile. AUGUST, maintenance guy who is always fixing things that needed to be fixed. PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help. TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person MELVIN the unit manager, busy busy man but will give you his undying attention when needed. JACKY the house keeping lady who keep my mom’s room clean. The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities. Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUO and MANDY MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!! GOD BLESS❤️

Praise & thank You Lord for sending Ms. Marion Vasquez of Northdale Rehabilitation Center & all the staff from the managers, nurses, CNAs to the therapists to our family. 🙏🏻❤️. I agree with my 3 sisters Lari J. Peterson, Boots J. Konig, Lori J. Diaz & my wife Suzette N. Judalena that Northdale Rehabilitation Center is the best nursing home for my mother Elisa M. Judalena 👍👍👍❤️. Thank you all for your hard work sincere dedication. God bless all the employees & patients of NRC 🙏🏻❤️

My husband and I are from the Philippines. We have been visiting my mother-in-law everyday since October 2, 2022. I must say that the facility where she is at has done a very good job in taking good care of my Mom in-law. I must commend the staff who has been doing the best they can to make their patients be comfortable & that all their needs be met. The Unit manager, CNAs, nurses, therapists, maintenance head & staff, receptionists… everyone’s been very friendly & most of all, respectful. The facility is clean. We appreciate how they take care of my Mom. From Marion from the admissions to all the staff of Northdale Rehabilitation Center, thank you so much! Keep up the good work! May God bless you all in all ways! Shoutout to Northdale Rehab! 🙏🏻👏🏻

One of the hardest and challenging undertaking is to find a good SNF for a parent. After much research and visits at facilities, my sister found Northdale Rehabilitation/SNF. Our mother has been a resident in the facility for almost one year. She is well taken care off by the entire staff of Northdale Rehab. All her needs are met and addressed at an admirable expeditious manner. We feel better and so thankful that our mother is in good caring hands at Northdale Rehabilitation/SNF!

My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent. His sister, Anne, has been with him everyday. James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff. I came to Tampa the last week of June 2022, and am here again to visit my cousin for a week. I stay all day and have had ample opportunity to meet the staff and observe the rehab program and level of care give to patients. I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz. James has thrived under her expert and compassionate care. James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her. Finally, when the roommate left the facility, Daisy was allowed to take care of James again, and I have seen him flourish since late June. I was very happy to see Daisy. According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's remarks about Daisy. Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.

This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .

My wife has been here for six months. We have never had a problem with the staff. The nurses, cna's, office staff are wonderful. Wish I could give more than a 5 star rating. Rooms and hallways are very clean, security is excellent. This is the third rehab center we have been in this year and beats all the others hands down.

We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!

Wonderful place! Great employees super fantastic therapy

Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.

The employees are terrific. I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.

Hello My name is Nicole and my mom was taken excellent care there at Manor Care

The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person. The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there Menu is. I quess you cannot have everything.

Overall, the staff is excellent. Always pleasant and accommodating. Therapy staff knowledgeable and kind. The food is good and varied.

Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....👍👍👍👍

Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤

servicio bueno