The staff are concerned for the well-being of the patients. They make sure the patients' needs are met. A shoutout for nurses- Jennifer, Cristian, and Wanda, CNAs- Melcah, Amanda and Megan and Rehab folks- Kelly, Lloyd, and Stacy.Special thanks to Nicole.
I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.
My mother-in-law stayed at Northdale Rehab for 7 weeks. This Facility was spectacular! Everyone there was so friendly and nice. They made my mother-in-laws stay very nice. I highly recommend this rehab for anyone who needs that type of place. Juanita
I am currently a patient here and have been the last 5 months due to health issues and I have received PHENOMENAL care by the most caring, loving, and attentive staff that goes above and beyond to not only see to their patients physical needs but go the extra mile to do what it takes to support their emotional needs as well. They love what they do and it shows in their hard work! Everyone knows me by name, never passes by me without a smile, hello, how are you, and usually a hug. I am always clean and yes, sometimes it takes time to get the call light answered, but let's be REAL honest! Emergencies happen and there is a medium to high patient/CNA ratio in ANY facility!! However, I've waited more than 2 and 3 hours in several other facilities. I will admit, the food is not the best, but I'm an extremely picky eater, so you can take that with a grain of salt.
Desean is amazing..my moms been here for about 2 weeks and he’s been so helpful every step of the way with ALL of my questions, being so patient with my mom, and just overall helping in every way! THANK YOU! It’s so comforting to know she’s in good hands!!
Great place to care for your loved one. Great staff!
Great staff that is willing to listen to the needs of patients
The Northde rehab center is a place zI highly recommend. They are kind and give good consistent care to the patients. The place is clean and does not smell. The nurses are well qualified and careful with your medicine. They seem to hire enough kind help that your needs are reasonably taken care of. The food is more like home cooking and usually good.It is a nice place.
Nicest facility in Tampa Bay
Great people taking care of your loved ones!!
My father was transferred to Northdale Rehabilitation from the hospital. He has received excellent service. The staff has been amazing, they have all made my dad feel safe and nurtured. They have been on point with his care and because of this my dad has made great progress. Thank you all for everything you do! God bless you!
My mother has been resident for 3 months now. First in rehabilitation and now in long term care. The facility is clean and staff is very friendly.Marion Vasquez in the administration has been very helpful from the beginning and is a true asset to the organization there. I'm truly blessed to find this place for my mother.
My Mom has been at Northdale since Sept. 2022 and all I can say to everyone at Northdale is THANK YOU!!! Everyone has been so kind, so supportive. My mother could not be in better hands. Everyone from top to bottom has treated her as if she was their own family. I Love and appreciate everyone there. THANK YOU. I can go into more detail and point everyone out to a person but I'd run out of space.
My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her.
Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person.
LATECIA the receptionist who always greet you with her lovely smile.
AUGUST, maintenance guy who is always fixing things that needed to be fixed.
PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help.
TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person
MELVIN the unit manager, busy busy man but will give you his undying attention when needed.
JACKY the house keeping lady who keep my mom’s room clean.
The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities.
Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUO and MANDY
MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!!
My husband and I are from the Philippines. We have been visiting my mother-in-law everyday since October 2, 2022. I must say that the facility where she is at has done a very good job in taking good care of my Mom in-law. I must commend the staff who has been doing the best they can to make their patients be comfortable & that all their needs be met. The Unit manager, CNAs, nurses, therapists, maintenance head & staff, receptionists… everyone’s been very friendly & most of all, respectful. The facility is clean. We appreciate how they take care of my Mom. From Marion from the admissions to all the staff of Northdale Rehabilitation Center, thank you so much! Keep up the good work! May God bless you all in all ways! Shoutout to Northdale Rehab!
Suzette N. Judalena
Praise & thank You Lord for sending Ms. Marion Vasquez of Northdale Rehabilitation Center & all the staff from the managers, nurses, CNAs to the therapists to our family. ❤️. I agree with my 3 sisters Lari J. Peterson, Boots J. Konig, Lori J. Diaz & my wife Suzette N. Judalena that Northdale Rehabilitation Center is the best nursing home for my mother Elisa M. Judalena ❤️. Thank you all for your hard work sincere dedication. God bless all the employees & patients of NRC ❤️
One of the hardest and challenging undertaking is to find a good SNF for a parent. After much research and visits at facilities, my sister found Northdale Rehabilitation/SNF. Our mother has been a resident in the facility for almost one year. She is well taken care off by the entire staff of Northdale Rehab. All her needs are met and addressed at an admirable expeditious manner. We feel better and so thankful that our mother is in good caring hands at Northdale Rehabilitation/SNF!
My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent. His sister, Anne, has been with him everyday. James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff. I came to Tampa the last week of June 2022, and am here again to visit my cousin for a week. I stay all day and have had ample opportunity to meet the staff and observe the rehab program and level of care give to patients. I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz. James has thrived under her expert and compassionate care. James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her. Finally, when the roommate left the facility, Daisy was allowed to take care of James again, and I have seen him flourish since late June. I was very happy to see Daisy. According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's remarks about Daisy. Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.
This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .
My wife has been here for six months. We have never had a problem with the staff. The nurses, cna's, office staff are wonderful. Wish I could give more than a 5 star rating. Rooms and hallways are very clean, security is excellent. This is the third rehab center we have been in this year and beats all the others hands down.
We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!
Wonderful place! Great employees super fantastic therapy
Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.
I've worked for Northdale Rehab (formerly known as ManorCare of Carrollwood) for almost two years. I was initially introduced to this center as a four month intern prior to this. Once my internship was over, I decided to stay on as an employee when I was offered a position in the Admissions department. I decided to remain here because I was so impressed with the positive outcomes demonstrated by the internal rehab team that works hard to get patients back to their home environment. If returning home is your goal, this is the place to be!
The employees are terrific. I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.
Hello My name is Nicole and my mom was taken excellent care there at Manor Care
The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person.
The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there
I quess you cannot have everything.
Overall, the staff is excellent. Always pleasant and accommodating. Therapy staff knowledgeable and kind. The food is good and varied.
Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....
Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤