All Reviews

I am very pleased with the personalized service my mother received at Northdale Rehabilitation Center. Her short term stay was our first experience at a rehabilitation center. Giovanni Punta was very professional. He collaborated with Sarah and the rest of the staff to make sure that all of mom's needs were met. She really enjoyed the physical therapy, dining, and activities. Her nurse, Tanda, was skillful, sweet and took great care of my her. The woman at the front desk was always very welcoming. I appreciate how everyone worked as a team to make sure that my mom's stay and transitions were pleasant.

My grandma has been a resident for few months and our family has been very pleased with the care they've received. Sarah from social services has been incredibly professional. always take the time to answer my questions and address any concerns I have. I've noticed how patients kind they are with all residents, even during the day when visiting The CNAs are incredibly patient and happy with their jobs the building is spotless and the lady at the front desk always greets us with a smile

The director and staff really does a really outstanding job with my husband and I’m so forever great because it’s really nerve racking when you got to have someone whom you don’t know. To care for your loved one. I really thank you’ll so much.

We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isn’t like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things aren’t that big of a deal . Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We won’t ever move Ron out of there. Since I last wrote this review , Ron has passed away, unfortunately. The staff was so kind to us, especially the administrator, Brian . He is the only adm I see always walking around talking with staff and family members . He is extremely approachable and personalable. We also spoke to jobeth the nursing supervisor , which is a refreshing change from the prior one . Sara , in social services was also very helpful as well as Dee. As soon as she saw us she gave my mom and me a big hug exspressing her sympathy . I wish I could remember all there names but Kathy the nurse on the floor was amazing with Ron as well as the activities assistant. She is always smiling, welcoming, and so so kind hearted Always a nice face to see in the building. Last but not least, the girls at the front desk, could not be kinder. There job looks easy but they have to multi task all the time. I learned from being there so often. And they do this with a smile on there face! We actually miss going up there daily, kinda felt like family !

I loved the staff! Marketing, maintenance, nursing, food services, house cleaning & Management was phenomenal!

Everyone was nice they treated people well

Lilly😍😍

Great service gave us food and everything thank yall soo much

A really nice place to feel at home

lily at the front desk was nice and cool

shoutout to the lady in the pink scrubs she’s very nice 😇

This is by far the best nursing and rehab center I’ve ever visited! As someone who frequents multiple nursing homes every week in my profession, I can confidently say this facility stands out above the rest. Not only is it impeccably clean, but the staff is incredibly happy, helpful, and always professional. Their manners and dedication shine through in the exceptional care they provide to patients. Everything is well-organized, and the attention to detail is unmatched. Highly recommend!

NorthDale Rehabilitation Center is the place to take your Love ones. The Entire Management Team is Awesome. Also, The Facility is very clean and the Employees are very professional and pleasant. I Recommend this place.

Great place and highly recommend it to everyone!

My Dad is here now. Staff is great. He always looks clean when I visit. The woman that changes him is very nice as well as his physical therapist!

I stayed at this facility over a year ago.. I had serious back surgery.I had 4 bones removed in my lumbar, I needed physical therapy & help getting back on my feet.. I stayed there a few weeks. Everyone that entered my room helped me one way or another. These are the names of some of the people that I remember helping me kindly, Professionally, Carefully, and some that Prayed with me & over me. I want to thank them with all my heart... I sincerely believe if it wasn't for these people I wouldn't be able to get my second surgery with hardware, rods & screws to secure my back and i'm walking and enjoying life now.. Thank you so much " Morgan, Monica, Lorraine, Riven. Rose, Evelyn, Elizabeth, Ginny, Michelle, Byon, Stacey, Amy, Lloyd, Honey, and a Sincere special thanks to Kelly the Physical Therapist. She worked with me so much and help me to get up on my feet with confidence.. Thank you everyone..

This is the BEST!!!!

My mom stayed at Northdale twice recently for rehab. It's clean and, for the most part, managed extremely well. Of course, there are hiccups at times (nothing is perfect), but overall, it was a great experience. The nurses, PT, and OT staff are excellent. And the CNAs are very hard working! The activities are also great. The other night, they hosted a wonderful dinner for patients and family members. Sara Walsh, Discharge Planner, went "above and beyond" in (5) attempts to get Medicare to approve a hospital bed for my mom when she returned to her ALF, and even faxed some additional vaccine records to her ALF at my request. Thank you Sara!!!

Amazing nursing facility great staff!!

I was a little skeptical at first, but there is no wonder they are rated one of the best in the USA. They took care of my family and went above and beyond to ensure that every need was met. I wont consider anywhere else but Northdale!

Staff was very nice 10 out 10

I’m currently a patient here for rehab. All the staff are vey kind and the therapy is outstanding.

My husband is a patient there and the therapy and nursing care is outstanding

My 90 year old father spent 5 weeks at Norhdale and the staff there were INCREDIBLE. The facility was clean and atmosphere was bright and cheerful. From his nurse Nicole to Melissa to Jennifer I cannot express how wonderful they were to my Dad. A special shout out to the Social Services Manager Sarah. She was AMAZING not only with my dad but helping me maneuver thru what was a very overwhelming process for me. Her compassion will never be forgotten. Sadly he passed away last week. I would recommend Northdale to ANYONE who needs skilled nursing care for a loved one. They genuinely treated my Dad as if he was theirs.

They have a very kind and helpful staff. There were also daily activities for patients which was nice. I was very apprehensive about coming here but it was pretty nice. A staff member even loaned me a phone charger when I found out I hadn’t packed mine. Everyone was really great.

The staff are concerned for the well-being of the patients. They make sure the patients' needs are met. A shoutout for nurses- Jennifer, Cristian, and Wanda, CNAs- Melcah, Amanda and Megan and Rehab folks- Kelly, Lloyd, and Stacy.Special thanks to Nicole.

I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.

My mother-in-law stayed at Northdale Rehab for 7 weeks. This Facility was spectacular! Everyone there was so friendly and nice. They made my mother-in-laws stay very nice. I highly recommend this rehab for anyone who needs that type of place. Juanita

I am currently a patient here and have been the last 5 months due to health issues and I have received PHENOMENAL care by the most caring, loving, and attentive staff that goes above and beyond to not only see to their patients physical needs but go the extra mile to do what it takes to support their emotional needs as well. They love what they do and it shows in their hard work! Everyone knows me by name, never passes by me without a smile, hello, how are you, and usually a hug. I am always clean and yes, sometimes it takes time to get the call light answered, but let's be REAL honest! Emergencies happen and there is a medium to high patient/CNA ratio in ANY facility!! However, I've waited more than 2 and 3 hours in several other facilities. I will admit, the food is not the best, but I'm an extremely picky eater, so you can take that with a grain of salt.

Desean is amazing..my moms been here for about 2 weeks and he’s been so helpful every step of the way with ALL of my questions, being so patient with my mom, and just overall helping in every way! THANK YOU! It’s so comforting to know she’s in good hands!!

The people at Northdale always take great care of us and are always there for us and I could not ask for a better facility to be at. i enjoy the activities, the activities staff are always great and fun to be around.

Great place to care for your loved one. Great staff!

Great staff that is willing to listen to the needs of patients

Great people taking care of your loved ones!!💚💜

The Northde rehab center is a place zI highly recommend. They are kind and give good consistent care to the patients. The place is clean and does not smell. The nurses are well qualified and careful with your medicine. They seem to hire enough kind help that your needs are reasonably taken care of. The food is more like home cooking and usually good.It is a nice place. Patricia Woodroffe

Nicest facility in Tampa Bay

My Mom has been at Northdale since Sept. 2022 and all I can say to everyone at Northdale is THANK YOU!!! Everyone has been so kind, so supportive. My mother could not be in better hands. Everyone from top to bottom has treated her as if she was their own family. I Love and appreciate everyone there. THANK YOU. I can go into more detail and point everyone out to a person but I'd run out of space.

My father was transferred to Northdale Rehabilitation from the hospital. He has received excellent service. The staff has been amazing, they have all made my dad feel safe and nurtured. They have been on point with his care and because of this my dad has made great progress. Thank you all for everything you do! God bless you!

My mother has been resident for 3 months now. First in rehabilitation and now in long term care. The facility is clean and staff is very friendly.Marion Vasquez in the administration has been very helpful from the beginning and is a true asset to the organization there. I'm truly blessed to find this place for my mother.

My mom was admitted at the Northdale Rehabilitation Facility. It was the best decision my siblings and I made for her. Starting from the admission…MARION who helped us on the required documents needed to get my mom admitted. She’s a wonderful knowledgeable person. LATECIA the receptionist who always greet you with her lovely smile. AUGUST, maintenance guy who is always fixing things that needed to be fixed. PT’s LAUREN, LLOYD, TYRONE, AMY and HONEY who are always there to help. TCU nurses especially nurse JEN who I bother with so many questions. She’s friendly and very caring person MELVIN the unit manager, busy busy man but will give you his undying attention when needed. JACKY the house keeping lady who keep my mom’s room clean. The activity ladies…TINA, DIANE and ROSA who keep my mom busy with daily activities. Most of all the CNA employees who take care of my mom daily needs…IRMA, SEKUO and MANDY MY FAMILY AND I THANK YOU ALL FOR DOING A GREAT JOB!!! GOD BLESS❤️

Praise & thank You Lord for sending Ms. Marion Vasquez of Northdale Rehabilitation Center & all the staff from the managers, nurses, CNAs to the therapists to our family. 🙏🏻❤️. I agree with my 3 sisters Lari J. Peterson, Boots J. Konig, Lori J. Diaz & my wife Suzette N. Judalena that Northdale Rehabilitation Center is the best nursing home for my mother Elisa M. Judalena 👍👍👍❤️. Thank you all for your hard work sincere dedication. God bless all the employees & patients of NRC 🙏🏻❤️

My husband and I are from the Philippines. We have been visiting my mother-in-law everyday since October 2, 2022. I must say that the facility where she is at has done a very good job in taking good care of my Mom in-law. I must commend the staff who has been doing the best they can to make their patients be comfortable & that all their needs be met. The Unit manager, CNAs, nurses, therapists, maintenance head & staff, receptionists… everyone’s been very friendly & most of all, respectful. The facility is clean. We appreciate how they take care of my Mom. From Marion from the admissions to all the staff of Northdale Rehabilitation Center, thank you so much! Keep up the good work! May God bless you all in all ways! Shoutout to Northdale Rehab! 🙏🏻👏🏻

One of the hardest and challenging undertaking is to find a good SNF for a parent. After much research and visits at facilities, my sister found Northdale Rehabilitation/SNF. Our mother has been a resident in the facility for almost one year. She is well taken care off by the entire staff of Northdale Rehab. All her needs are met and addressed at an admirable expeditious manner. We feel better and so thankful that our mother is in good caring hands at Northdale Rehabilitation/SNF!

My cousin, James Campfield has been a patient at Northdale Rehabilitation for two months and his care has been excellent. His sister, Anne, has been with him everyday. James got a roommate about one month ago, and according to Anne, the roommate's family, headed by Jeanna, was very rude to the staff. I came to Tampa the last week of June 2022, and am here again to visit my cousin for a week. I stay all day and have had ample opportunity to meet the staff and observe the rehab program and level of care give to patients. I give an A+ to every aspect of Northdale, especially to the CNA, Daisy Ortiz. James has thrived under her expert and compassionate care. James's sister, Anne, was very upset when the roommate's family, who complained loudly about everything, forbid Daisy to enter the room. Anne expressed her concern to the management that James was deprived of Daisy's excellent care just because the roommate's family did not like her. Finally, when the roommate left the facility, Daisy was allowed to take care of James again, and I have seen him flourish since late June. I was very happy to see Daisy. According to James, himself, " Daisy is unfailingly kind and attentive." James was incensed when he read Jeanna's remarks about Daisy. Anne, James and I believe Daisy deserves an apology, and we are happy to vouch for her competence and kindness.

This building is filled with positivity , great programs and a team full of truly caring healthcare providers . There are a lot of mediocre/bad nursing facilities out there , this is not one of them .

My mother-in-law is in Northdale Rehabilitation Center. It is a five-star, and they do live up to being a five-star. It looks new. It's very clean and very orderly. They seem to be very professional and also very helpful. Everything's been pretty much locked down. This was a direct transfer from the hospital to the facility. I guess they still are observing COVID protocol. Basically, things are closed off and locked up. The common areas were all locked up. They were very serious about not letting COVID totally spread around their facility, which is in direct opposition to the experience we had with another skilled facility. The room is a typical hospital setup with two hospital beds. They have their own bathroom, and they have their own closet.

My wife has been here for six months. We have never had a problem with the staff. The nurses, cna's, office staff are wonderful. Wish I could give more than a 5 star rating. Rooms and hallways are very clean, security is excellent. This is the third rehab center we have been in this year and beats all the others hands down.

We had our grams brought in for care after a hip surgery. Admissions went smoothly, when she came in the aid was there at the ready. Welcomed us & received us with lots of smiles & attention. Explained what she'll be doing. Grams loved the place & her aid. If you come here ask for a cna named Elsa. She's the best!!! Funny, upbeat & ready to help. The facility is amazingly well kept & clean also!

Wonderful place! Great employees super fantastic therapy

Nursing staff are very friendly and my father in law says the food isnt bad either. The place is very clean. I was worried that tha place would smell like orhers I have visited, but no its is well taken care of. Thanks for caring for my father in law.

The employees are terrific. I have nothing negative to say. From the cleaning employees to the , nurses, Therapist, dieticians, Social Workers and everyone else KUDOS to you all. And double KUDOS to the hard working CERTIFIED NURSING ASSISTANTS.

My name is Rosa Pérez González. I want to thank you for the attention you gave me. Although I had an unpleasant situation with a nurse named Esther, the other employees are very professional. I want to thank very much certain employees who stand out for their kindness, good treatment and professionalism. First of all, the CNA Estrella, who always attended me excellently, the nurse Heather, the young woman who drew blood, Irene, the very humanitarian therapist and always with a smile Jazmin and the CNA very attentive and cordial Nick. Thanks to these people that I mention by name for making my stay pleasant. Thanks for being as they are.

Hello My name is Nicole and my mom was taken excellent care there at Manor Care

OK so it is really hard for me to write this review. The thing is my mom passed 2 days ago and I loved her like crazy. She was so well taken care of at this facility and the people there like Chuck and Sherry were there to love on her and to minister to her needs like no other. I was there too but I couldn't do what they did and I don't understand how they could deal with her constant requests and demands when someone like me was supposed to love her and provide the level of care and love she needed; I thank and admire them so much. I am so hurt and empty that my mommy passed but thank God that she had the love and attention she needed at Manorcare so i could love on her while things were really hard.

The staff and facility is really a nice place if you have to be at one, the only bad feature is it is not set up for the handicap person. The food is really terrible and often served cold or luke warm. The amount they give you is less than a child would eat. And not to mention how poor there Menu is. I quess you cannot have everything.

I was a pre-registered patient, and ManorCare got me into their rehab program without a problem. Everything was phenomenal, from the staff to the therapy. The building was also very clean. I will be back in a few months after my other knee replacement.

I was a patient at this rehab center, and everything there was excellent! I was very impressed by the nurses and rehab program. Rhoda and Janette in therapy were extremely nice. They worked with me, so I could get better and go home. Pedro, the nurse, was also wonderful. The facility is beautiful and clean.

I am very impressed with the exemplary and effective work of the employees. Elba, the CNA, is very good and does things that are not even asked of her. She goes above and beyond not only for me but her other patients as well. The therapists are excellent, especially Xavier and Diana. The nurses are also excellent, and I'd like to give a special thanks to Heather, Vicky, and Sherry for their exemplary work. No one at this facility, from nursing to housekeeping, has a bad attitude. Armando and Stephanie went out of their way to help me. I was a pre-registered orthopedic patient, recovering from hip surgery, and I was able to be admitted to the center in a timely manner. I chose this facility because my mother was a patient here, and she had great care, the building was clean, and the PT was excellent. It was an easy choice for me to come here myself, and I could not have picked a better facility to get me back home in a timely manner!

My 92 year old father was admitted for rehabilitation after a hospital stay. The facility is very clean. Without exception, everyone that I dealt with, which included rehab staff, nutrition staff, nurses, nursing assistants, social workers, admission staff ... was super capable and skilled and compassionate. I was confident that my father was being well supervised and cared for.

Overall, the staff is excellent. Always pleasant and accommodating. Therapy staff knowledgeable and kind. The food is good and varied.

Staff is friendly very helpful, my stay there was absolutely great. The facilities are clean and kept after. Food has always been good.Surgery tomorrow and back to Manor Care....👍👍👍👍

My mom has Stage 4 Cancer in the Brain and Spleen in multiple areas. Florida Hospital Tampa was great with her overall care but there is nothing more that they can do but just make her comfortable. My family's wish was to have my mom and dad together for her final days at ManorCare of Carrollwood. Since my dad has been there for a year now; ManorCare granted our wish and later today; she will be brought to their facility! The Administrator, Director of Nursing, Admissions, Unit Managers, Nurses, CNA's and Facility at ManorCare of Carrollwood is nothing but caring, understanding and compassionate for their patients and families. If there was anyway to give them an award from the Department of Health for their outstanding healthcare that they have given to my dad and now my mom; it definitely should be awarded to them. This facility will ALWAYS have my back and blessings. God Bless them all.

My mom has Stage 4 Cancer in the Brain and Spleen in multiple areas. Florida Hospital Tampa was great with her overall care but there is nothing more that they can do but just make her comfortable. My family's wish was to have my mom and dad together for her final days at ManorCare of Carrollwood. Since my dad has been there for a year now; ManorCare granted our wish and later today; she will be brought to their facility! The Administrator, Director of Nursing, Admissions, Unit Managers, Nurses, CNA's and Facility at ManorCare of Carrollwood is nothing but caring, understanding and compassionate for their patients and families. If there was anyway to give them an award from the Department of Health for their outstanding healthcare that they have given to my dad and now my mom; it definitely should be awarded to them. This facility will ALWAYS have my back and blessings. God Bless them all.

I first came to ManorCare in February after being at a few other rehab centers previously. I must say, I was pleasantly surprised by ManorCare being that my other rehab experiences were not positive ones. I was given the respect and kindness that I never received elsewhere. My first day at ManorCare I wasn't feeling well and that is when I met Pedro, who offered me soup and was truly genuine. Everyone from there on had that same caring nature, and was extremely kind. Krista the care navigator was very proactive and got me the boots I needed for my feet. Whatever I needed, it was done. ManorCare exceeded my expectations and I have been to other rehab facilities before. I can honestly say that nothing compares to the care I received at ManorCare. If you are in the position where you need to go to a rehab facility, this is the place to go. ManorCare has integrity, kindness and a excellent management team. Thank you for everything!

My mother was a resident in the long-term section for just over 5 years. When she moved there after being discharged from the hospital, she was in very poor shape and none of us expected her to live more than a few weeks. With the care she received there (as well as answers to prayers), she lived another 5 years.. She was extremely happy there and my sister and I were very pleased with the care she was given. While it was not 100% perfect, we could not have asked for better care.

Thank you for taking such great care of my grandmother. She has always come there for short term pt and rehab and we never had a problem. It is always clean and staff is friendly. We love the single bed rooms and the fact that you made sure she was treated with respect and as a vaild human. My grandmother also got her hair done there and loved it. Physical Therapy was consistent and she was fully rehabilitated by the time she left. Thank you not every place is like yours. My grandmother recently went to another center and it was horrible she will never go anywhere but manor care!❤❤❤❤❤

When I first began the process of looking for a rehab facility, I didn't know where to start. My only inclination was to find a center that was a reasonable distance from my house. By the luck of the draw, I was offered a bed at ManorCare of Carrollwood. It ended up being the best decision I could have made for my recovery process. Having the right team behind me allowed me to exceed my goals and expectations. The singe most important thing about my recovery was to improve my balance and be able to ambulate on my own or with an assisted device. On the first day I was assessed by the rehab team at ManorCare it took three women to hold me up just to walk a step and a half. As I got to know the therapists, I developed a personal relationship with them and we would laugh and joke at times. All joking aside, I thoroughly enjoyed the professionalism the therapists displayed and I would not be where I am today without them. I can now walk around the building everywhere with my walker and I am very excited to return home. I would like to thank Sara and Shante who both made me feel that I needed to push myself more and more each day in order to make them proud. I would also like to recognize the nursing team especially Rhonda, Betty and Heather. I had a Diabetic Ulcer that was as big as a baseball and the nurses changed the bandage, cleaned it, and wrapped it back up on a daily basis. Now my ulcer is completely gone and I don't have to wear a bandage anymore. I don't usually like to give out 10's for any place but this center deserves a 10 out of 10. I would highly recommend this facility.

My father is currently a patient at ManorCare Health Services-Carrollwood. Just to start, my father has been at previous facilities which were below standards in patient care. Upon arrival to ManorCare Health Services-Carrollwood, my family and I have felt the care that is being given to my father is above our expectations. His Unit Manager Joan B, RN Laurie D, Speech Therapist Mayri T, Physical Therapist Anna, CNA Mark B and CNA Laura H should all be given 5 out of 5 stars for their tremendous effort in making my father’s stay pleasurable as well as his care. I am a former United States Marine and have seen my share of patient care and based on this, I would highly recommend ManorCare Health Services-Carrollwood from any other facility in the Tampa Bay Area! Excellent job!!!!

good service

My mother received excellent care while at ManorCare of Carrollwood! Her recovery was remarkable. The staff was very helpful and we were very pleased. There is nothing I would change. Thank you!

My stay was all positive. I had ALOT of confidence in all my nurses. They were very competent. Anna and Amy were GREAT therapists. I enjoyed the food. The facilities were always clean. Randy and Iran were always helpful CNA's and had a great work ethic. Manor care was so great I came back for a second stay and would come back for a third if I ever needed them again!

My mom has been with Manor Care for about two months now. The facility is nice and clean. The staff is very open to work with me for my mother's care. I am very pleased with them. They have some difficulties dealing with the diet initially because she is vegetarian, but eventually they were able to work it out. They also have a full dietary staff.

When visiting Manor Care Health Services I noticed that the parking was good and landscaping was nice. When I walked into the facility I noticed that the residents were very busy either doing arts and crafts, watching television on the big screen tv and some were even on computers. There is adequate space to visit with the residents either in their spacious rooms or in the many sitting areas. There is also an outside area in which to visit. The lunch when served looked very colorful and I noticed that the residents did seem to enjoy their meal. As I toured the facility I noticed they had an on staff Nurse Practitioner and ample friendly staff. When the residents were finished with their lunch I noticed that pet’s were brought into the facility to visit with the residents and many of the residents were ecstatic to visit with the pets. After touring the entire facility I also noticed they have a beauty shop and barber shop for the residents, therapeutic room, large activities department and the inside of the facility has ample pictures on the walls and the walls were very colorful and pleasing to look at.